조엘_SD Dec 3, 2024 @ 12:43am
Steam closes when a game uses an internet connection. ( windows 10, kernel mode heap corruption)
For 3 weeks now, every time I open a steam game and it tries to connect to the internet, I get the blue screen error "Kernel mode heap corruption" and the PC restarts. I have already taken information about this problem, I have changed the cooling, I have updated the drivers, I have reinstalled windows 10, but I still have the same problem, I have used cmd command prompt.
but it does not solve anything.

I also play other games on other platforms such as EA games, Ubisoft, Blizzard Activision app, Epic Games etc, and on all these platforms I can play games without any problem

I have also tried to play half life crack no steam and it works normally,
then I try to play Half life on steam but when I connect to a server or even create a normal game when it appears "create network and server" the windows error automatically appears and it restarts.

And the same thing happens to me with TF2, GTA 5, Arma 3, etc. and what is obvious is that the games open but when they try to connect or use the Internet the PC restarts with the Windows 10 error "kernel mode heap corruption"

I would appreciate the help of someone who has had this problem.

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Showing 1-7 of 7 comments
RPG Gamer Man Dec 3, 2024 @ 12:46am 
Go into adminstration command prompt, type SFC /scannow and see if it fixes any corrupted files. Sounds like either you have some corrupted files issue or your graphic driver files could also be corrupted.
Last edited by RPG Gamer Man; Dec 3, 2024 @ 12:47am
조엘_SD Dec 3, 2024 @ 1:21am 
Originally posted by RPG Gamer Man:
Go into adminstration command prompt, type SFC /scannow and see if it fixes any corrupted files. Sounds like either you have some corrupted files issue or your graphic driver files could also be corrupted.


I already tried the scannow commands with cmd.exe and reinstalled Windows 10 but the problem persists.
xarvn Dec 3, 2024 @ 4:52am 
Sounds like bad RAM. Check memory: In windows search type "windows memory diagnostics."
ReBoot Dec 3, 2024 @ 5:09am 
May be the NIC driver... Upload your crash dump(s) for someone, i.e. me to analyze. Or analyze them yourself, WinDbg is straight-forward.
Ellion Dec 20, 2024 @ 3:52pm 
Hi, did you solve your problem? I have completely the same and cant find any fix (tried everything ppl suggested)
Originally posted by Ellion:
Hi, did you solve your problem? I have completely the same and cant find any fix (tried everything ppl suggested)
Hello sorry . But same I have the problem in 2025 however you are free to send me ur problwm for work togheter for fix this BIg problem bro .
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Date Posted: Dec 3, 2024 @ 12:43am
Posts: 7