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I Need A CD Key To Show Proof Of My Ownership But I Havent Stored Any CD Keys
Hello, steam support want me to give them a CD key for any game to show evidence that the account was mine. But i havent saved any CD keys, is there any other way to get CD keys for games that you have purchased? i have email receipts? All i need is to give them my one of my CD keys and hopefully they will support me with the issue.

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Showing 1-15 of 23 comments
Satoru Jan 11, 2016 @ 5:02pm 
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

Steam only accepts very specifci things as proof of ownership. Email receipts dont count
bulbousmeerkat Jan 11, 2016 @ 5:12pm 
i have a steam wallet code that i used on the account is that good enough?
Matt Jan 11, 2016 @ 5:37pm 
If they specifically ask for a CD key then that's what you need to provide. Of course you can try sending the wallet code, but that might not be enough. For old accounts, they often times require proof of ownership that was used closer when the account was created.
bulbousmeerkat Jan 11, 2016 @ 6:16pm 
i dont have a cd key so have i basically lost my account?
bulbousmeerkat Jan 11, 2016 @ 6:17pm 
i have a activation code for a game that was purchased on the account is that good?
The Giving One Jan 11, 2016 @ 6:17pm 
Originally posted by SNG AwPiT:
i dont have a cd key so have i basically lost my account?
Like the good Matt suggested, is that what they have specifically asked for ? Do you not have any other forms of proof such as those given above in the link by the good Satoru ?
bulbousmeerkat Jan 11, 2016 @ 6:18pm 
i only have a wallet code. the support member specifacally asked for the cd key aswell so i am pretty muched screwed :(
The Giving One Jan 11, 2016 @ 6:20pm 
Originally posted by SNG AwPiT:
i only have a wallet code. the support member specifacally asked for the cd key aswell so i am pretty muched screwed :(
I would not say that just yet, but I can only suggest that you send them what you have. What are you talking about in your post above concerning the "activation code" for a game on the Steam account ? Do you mean a game key and that is what you are referring to there ?
bulbousmeerkat Jan 11, 2016 @ 6:22pm 
what i mean by activation code is when i bought a game it told me for me to run it i have to use this code which is the activation code
The Giving One Jan 11, 2016 @ 6:23pm 
Originally posted by SNG AwPiT:
what i mean by activation code is when i bought a game it told me for me to run it i have to use this code which is the activation code
So that sounds like a retail key, mentioned on the bottom of the page linked above...


Retail Activation Keys

Retail CD Keys
Steam Wallet Codes

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=english
bulbousmeerkat Jan 11, 2016 @ 6:24pm 
i also have proof that i purchased games throught the email confirmation
bulbousmeerkat Jan 11, 2016 @ 6:24pm 
oh ok so i guess i could tell the support memeber about that
bulbousmeerkat Jan 11, 2016 @ 6:39pm 
?
The Giving One Jan 11, 2016 @ 6:42pm 
Originally posted by SNG AwPiT:
?
If you put an actual question in front of that mark, it may be much easier to help you if you don't understand something. That page linked shows you key formats. So does that "activation code" match any of those ? It sounds like you actually have a retail key there but I cannot say for sure.
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Date Posted: Jan 11, 2016 @ 5:01pm
Posts: 23