Any way i can reduce packet loss in multiplayer sessions?

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Sigmuz Jan 10, 2016 @ 3:42am

I recently moved into a new house, im unsure of what exact internet service we get but i know its BT fibreoptic and that we should be expecting download speeds of 100-60 mb/s. my ping regardless of whether its counterstrike, gtaV, battlefield titles, let alone most online games is always great, hovering around the 10-30ms mark depending on where the server is in europe.

My issue, however is that, given the positioning of the router (directly downstairs from my tower), there is no way i am able to have a wired connection, and there is also a lot of background interference.

This results in my ping periodicly skyrocketing from the normal 10-30ms to somewhere along the lines of 300-500. Along with that i seem to constantly be hampered by packet loss which makes my game, regardless of my actual ping feel like its running at 300+ms, and this happens to be a constant issue...

Is there anything i can do with my router to fix this. or am i just stuck until i can make the neccessary repirations to feed my router downstairs through a small hole... or move house

Any help is greatly appreciated...

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Showing 1-8 of 8 comments

Moose Jan 10, 2016 @ 3:56am

Try running a speedtest on your connection.

http://www.speedtest.net/

That will give you an idea of what your running at.

Playing over wi-fi I wouldn't expect much better connection speeds. A cheap easy fix for now could be to buy a long Cat6 cable and run it along the edge of skirting boards, under rugs etc to hardwire your pc? The cable is pretty cheap.

Last edited by Moose; Jan 10, 2016 @ 3:57am

The Giving One Jan 10, 2016 @ 3:58am

Originally posted by Sigmuz:

My issue, however is that, given the positioning of the router (directly downstairs from my tower), there is no way i am able to have a wired connection, and there is also a lot of background interference.

This is a problem. Why can you not test this with just a long ethernet cable to the modem ? That is the first step when troubleshooting connectivity issues. Similar to what the good Moose said above.......

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Especially considering that routers are very often the cause of these kinds of issues, hence that support page, you see.

Last edited by The Giving One; Jan 10, 2016 @ 4:00am

Lotheru Jan 10, 2016 @ 3:58am

Liarents Jan 10, 2016 @ 4:01am

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Sigmuz Jan 10, 2016 @ 5:51am

im dealing with about 12ms 44mb/s down 18mb/s up... for about the past 6 years i have been playing on a wireless connection and while my ping may have been slightly higher than what it is now, i have never had such prevelant issues with packet loss, i might as well cave in and buy an extended ethernet cable as ive not yet found a solution to my issue...

The Giving One Jan 10, 2016 @ 5:54am

Yes, because to properly troubleshoot an issue like this, it very often does not matter if you never had any problems before. You have to keep and open mind and work the problem in a step-by-step process of elimination.

Also, make sure all device drivers (NIC and wireless for example) are fully up to date for your OS and your system.

If you have recently upgraded to Windows 10, you need to be sure that drivers actually exist for that hardware and Windows 10. Many are doing this upgrade and making that mistake. Just in case that applies here, you see.

Last edited by The Giving One; Jan 10, 2016 @ 6:00am