Can't Connect To Steam Servers

[Abbarrach]

I can't get past log in, as in, I'll log in, it'll grey out the log in window, and then a few moments later, another pop up will come up that says it can't connect to Steam Servers. I've tried a lot of things, I'll list them below.

Tried uninstalling and reinstalling
Tried keeping all programs except Steam closed
Turned off Windows and Malwarebytes' firewall, including just straight up turning off Malwarebytes
Changed Steam Guard to go through the phone app
Changed the password just in case something weird was going on
Turned off and back on my laptop
Renamed the Steam.exe.old to just .exe and used that to open it
I did a system restore to a date it worked on
Reset the adapter via cmd
Did a chkdsk to see if it was ok and it was fine



What makes this even more frustrating is that my browser (Chrome) works perfectly. I'm talking watching Youtube in full HD and it isn't hitching a single bit. I'm not sure if it is related, but I also can't use Skype either. I tested that with much the same steps, keeping it uninstalled while I reinstalled Steam and vice versa, and nothing. I can log in via the app and through Chrome, but not the program itself.

The only change I've had was instead of telling me that the Steam Guard code "doesn't seem right" is that it just goes to the connecting window instead of saying it was wrong (which it wasn't, I straight up copy pasted from the email more than once). I'm at a loss and I have no idea what's going on. Assistance would be appreciated.

[Abbarrach]

I tried logging in, and it gave me the "can't connect to steam servers" error. Just in case, I tried again. Lo and behold, Steam opened. I don't understand. But it's open, and I can access the store, and community, and all the rest. No games are installed due to the uninstalling Steam ad reinstalling it bit, but it's all connected.

[The Giving One]

There is a way to uninstall Steam without having to reinstall your games again.

So as you are now in safe mode WITH NETWORKING, DO NOT reboot back into normal Windows yet.

Look at this list of software and compare it to your software that you have installed. Pay special attention to antivirus and antispyware programs.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

[♛-LuckGy-]

Up

[Abbarrach]

I have Malwarebytes, and even though I attempted to uninstall it, Skype. I /promise/ you I uninstalled it. However, it is there in the list. I uninstalled Malwarebytes, and I attmpted to uninstall Skype again while still in safe mode, and I'm getting an error. It says "The Windows Installer Service could not be access. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance." Mind you, it's saying this after I uninstalled Malwarebytes, so it's clearly wrong, because I could uninstall a program. It just won't let that program be Skype. Maybe it's uninstalled but still listed for some reason and that's why it's being weird?

[The Giving One]

You should not have had to uninstall Malwarebytes, as that is not listed or known to cause issues with Steam.

Are you absolutely sure that you have no other program or similar programs from that list ? For example, a user could have a torrent client installed, but that is not listed.

However, this is...

BitTorrent/uTorrent (all clients)

So any torrent client can be suspect. Skype has been seen here in this forum to cause may issues with Steam in my experience alone. You can see that from searching the forum, if you wish.

I really have no idea at this point, according to what you have going on there. Upgrading to W10 and now trying to instal drivers and having problems with that, getting BSOD errors from time to time, having hardware including the motherboard replaced, not being able to connect in normal boot, no access to router or modem....lots of issues here clouding the troubleshooting process.

I can only highly suggest that you get rid of Skype and anything else listed or similarly listed. And I would stay in safe mode with networking while doing it.

There is a reason when you can connect in safe mode with networking and NOT normal boot and that is almost always software that conflicts with Steam.

But we also did driver updates here so maybe that had an affect on this. At this point, software conflicting with Steam in a normal boot is where my money is. (except for BSOD errors affecting this somehow)

[Abbarrach]

I uninstalled bittorrent already, so that isn't part of it. It was the only torrent program.

Ok. I understand. Thank you SO much for your help. I'm going to try uninstalling Skype again in various ways and see if that works. Clearly something is going on seeing as I'm able to log into Steam in safe mode. I agree that there isn't much that can be cleared up at this point.

I appreciate your help a lot! Even if I end up needing to wipe, format, and reinstall Windows to get this to work, it'll be worth it because so many other options were checked.

[The Giving One]

I am glad to have tried to help you here and you seem to be on the right path and making good progress. If you do uninstall anything, make sure to reboot BACK into safe mode with networking , as rebooting when uninstalling software is important to refresh your system, as maybe you know.

If you want to or need to get help on the hardware and OS issues that you have, you can start a new thread when needed in that forum which I will link here momentarily in an edit to this post, and you can post the link to THIS thread there so anyone posting and trying to help you can see the history of what has been discussed and attempted, you see.

Finally, if you wish, you can post a screenshot of ALL of your installed programs from control panel view in W10 here in this thread, as your topic is still related to issues with Steam.

Feel free to do that, and maybe you have something there that is not yet known to cause issues with Steam and not listed on that support page. Good luck to you.

Hardware and Operating Systems

http://steamcommunity.com/discussions/forum/11/

[♥♥♥♥♥♥♥♥♥♥.com-Dags]

sir/mam plz fix my competitive cooldown i just w8 7days for playing again... its not my fault to not connect to your steam application.. "no connection" said but i have internet so kindly check my activity log to see ... maybe the steam connection was wrong not me... thanks for understanding hope you can fix it.. god bless

[The Giving One]

ooooffffffff eredeti hozzászólása:

sir/mam plz fix my competitive cooldown i just w8 7days for playing again... its not my fault to not connect to your steam application.. "no connection" said but i have internet so kindly check my activity log to see ... maybe the steam connection was wrong not me... thanks for understanding hope you can fix it.. god bless

Do NOT hijack this thread, please. Cooldowns are not removed early.

https://steamcommunity.com/sharedfiles/filedetails/?id=373180094

[♥♥♥♥♥♥♥♥♥♥.com-Dags]

The Giving One eredeti hozzászólása:

ooooffffffff eredeti hozzászólása:

sir/mam plz fix my competitive cooldown i just w8 7days for playing again... its not my fault to not connect to your steam application.. "no connection" said but i have internet so kindly check my activity log to see ... maybe the steam connection was wrong not me... thanks for understanding hope you can fix it.. god bless

Do NOT hijack this thread, please. Cooldowns are not removed early.


i just want to know what iam gonna to do to fix this cooldown.. i was just finished waiting my last 7 days banned.. then 7 days again,.... can i ask something sir... how can i get a ticket in steam support?? and u know how long they can fix?? maybe there limit days for fixing some issues?
https://steamcommunity.com/sharedfiles/filedetails/?id=373180094

[The Giving One]

ooooffffffff eredeti hozzászólása:

i just want to know what iam gonna to do to fix this cooldown..

I suggest that you search or post in the game forum for whatever game you are getting cooldowns in, but FIRST you should read all pinned threads that may be posted in that forum so you are better informed before making new topics there.

Right click that game in your library and select "view forum" and that is where you should go about this.

There is no "fixing cooldowns" but you can fix what is causing the cooldowns. If you are having power interruptions for example, that still counts as being disconnected from the game. An abandon from a match is STILL an abandon from a match, no matter what the reason is.

Please get the idea of getting a cooldown removed early out of your head, as that is NOT going to happen. If you are getting 7 day cooldowns, then you have had at least 3 before that and there is NEVER a reason to get to a tier 4 cooldown because NOT getting to a tier 4 cooldown is totally within your control. You have at least 7 days to learn about this and fix the problems that cause your cooldowns.

Messaging support about cooldowns is pointless, as you need to fix this on YOU end, and Steam support is not going to come to your house to do it, you see.

Again, please do NOT hijack this thread. Thanks.

[76561198275636145]

kurwa ebanny