Ubisoft how to activate key from ubisoft plus

[ÖVERSÄTT]

I received a key from Ubisoft Plus at gamescom, but Ubisoft Connect says the key is incorrect.

[Pscht]

Ask Ubisoft Support.

[ÖVERSÄTT]

Ursprünglich geschrieben von Pscht:

Ask Ubisoft Support.

I wrote to support

[Pscht]

Yes, and? Why did you post here, then?

[ÖVERSÄTT]

Ursprünglich geschrieben von Pscht:

Yes, and? Why did you post here, then?

they dont answer me

[Wolf Knight]

Ursprünglich geschrieben von VLADMK:

Ursprünglich geschrieben von Pscht:

Yes, and? Why did you post here, then?

they dont answer me

how long have you been waiting for them to respond? dont expect instant responses, you have no idea how many others may be in line ahead of you waiting for help from support.

[ÖVERSÄTT]

Ursprünglich geschrieben von Wolf Knight:

Ursprünglich geschrieben von VLADMK:

they dont answer me

how long have you been waiting for them to respond? dont expect instant responses, you have no idea how many others may be in line ahead of you waiting for help from support.

I know. So I decided to ask, maybe someone will answer me faster.

[Blaagh]

gamescom (in germany) is from 21.-25.8. maybe the key is not active yet??