Steam issued an insufficient refund to my bank account
I bought Resident Evil 4 classic and due to bug issues I created a request to return it and my request was accepted. But instead of the $3.70 that should have been refunded, my account was refunded $0.15. What should I do? (I contacted support and my problem was solved)
Автор останньої редакції: Emilio; 9 серп. 2024 о 16:03
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Показані коментарі 112 із 12
Check your purchase history.

Did your account purchase something else?
Цитата допису StickyPawz:
Check your purchase history.

Did your account purchase something else?
No
Did you purchase mainly with wallet funds with only $0.15 coming from your account?
Was the $0.15 Steam wallet, and you paid $3.55 via external payment method?

If you forget somehow, just go visit your purchase history, and should show how you paid.
Цитата допису Emilio:
Цитата допису StickyPawz:
Check your purchase history. Did your account purchase something else?
No
I expect the question was asked in the context of a possibly compromised account. As such be sure to actually check Steam -> Settings -> Account -> Account Details -> View Puurchase History if you didn't now.
Цитата допису Dr.Shadowds 🐉:
Was the $0.15 Steam wallet, and you paid $3.55 via external payment method?

If you forget somehow, just go visit your purchase history, and should show how you paid.
I only paid $0.04 from my Steam wallet and the rest from my debit card.
Цитата допису Emilio:
Цитата допису Dr.Shadowds 🐉:
Was the $0.15 Steam wallet, and you paid $3.55 via external payment method?

If you forget somehow, just go visit your purchase history, and should show how you paid.
I only paid $0.04 from my Steam wallet and the rest from my debit card.
What's showing in your wallet post refund?
Цитата допису Yujah:
Цитата допису Emilio:
No
I expect the question was asked in the context of a possibly compromised account. As such be sure to actually check Steam -> Settings -> Account -> Account Details -> View Puurchase History if you didn't now.
I checked. Everything is normal. As before, everything is as it should be
Цитата допису Lithurge:
Цитата допису Emilio:
I only paid $0.04 from my Steam wallet and the rest from my debit card.
What's showing in your wallet post refund?
$0.04 added back to my Steam balance. However, of the remaining $3.70, only $0.15 was refunded to my debit card.
in what currency did you pay? USD?
Цитата допису Ettanin:
in what currency did you pay? USD?
Yes
Автор останньої редакції: Emilio; 7 серп. 2024 о 6:10
In that case you need to speak to Steam support about it. Only they can look at what happened and correct it.
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Показані коментарі 112 із 12
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Опубліковано: 7 серп. 2024 о 2:15
Дописів: 12