steam account name email and password changed

[Brooks]

My friends steam account was recently hacked with the hacker in question changing his name, account email, and password. We have already sent a ticket to steam support however I wanted to see if anyone knew of any other ways to fix this issue any help would be appreciated thank you.

[Bibo1]

Steam account recovery guide
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[Runkel]

https://help.steampowered.com/en/faqs/view/3944-4D89-1B3E-27DE

Your friend should make sure nothing else was compromised like his e-mail account, steam accounts don't get hacked, they get phished because someone was careless with his login credentials.

[Hennix]

its not possible to change the login name

[Brooks]

my friend clicked on a link in messages from someone that was impersonating another person on his friends list

[Supafly]

Your friend should do everything in the guide posted in post #1

Ursprünglich geschrieben von Brooks:

my friend clicked on a link in messages from someone that was impersonating another person on his friends list

They did more than just click a link

[Brooks]

my friend has submitted a ticket to steam support explaining the issue I've never had to use steam support I assume they respond in a decent amount of time?