Level.Zero Mar 11, 2024 @ 4:23pm
Virus Flagged From Game By Big Fish
I received a virus threat when downloading the game "Mystery Case Files: The Last Resort" from Steam. Don't know how to tell someone about that, so I'm posting here.

File included in download was "CheaterBuildLauncher.exe" and contained two high-risk codes: Heur.AdvML.C and Heur.AdvML.L

Norton flagged and quarantined. I posted in that game's forum, too. I know the game is old, but I enjoy hidden object games and this is the first time I downloaded it to play. I don't think I can ask for my money back anymore... Should I be worried? How do I report this to Steam/Valve?
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Showing 1-6 of 6 comments
Spawn of Totoro Mar 11, 2024 @ 4:26pm 
Likely a false positive.

Try sending the files here https://www.virustotal.com/gui/home/upload and see what it says.

You could also send them to Norton to confirm if it is a false positive or not as well.

If they come back clean, then you can add them to your exclusion list until Norton updates their definitions.
Last edited by Spawn of Totoro; Mar 11, 2024 @ 4:26pm
Level.Zero Mar 11, 2024 @ 4:29pm 
Maybe a false... but I panic easily. I uninstalled the game and then installed "Reflections of Life: Spindle of Fate" and got the same flag from the same file downloaded to this different game from the same company. I have played five other games from Big Fish in the past couple of months and none of them had this issue.

Can't submit it to virustotal as Norton quarantined and removed the first one and blocked download of the second one.
Last edited by Level.Zero; Mar 11, 2024 @ 4:32pm
Brujeira Mar 11, 2024 @ 6:34pm 
Originally posted by Level.Zero:
Maybe a false... but I panic easily. I uninstalled the game and then installed "Reflections of Life: Spindle of Fate" and got the same flag from the same file downloaded to this different game from the same company. I have played five other games from Big Fish in the past couple of months and none of them had this issue.

Can't submit it to virustotal as Norton quarantined and removed the first one and blocked download of the second one.

Anything a virus scanner tags as 'Heur' was detected through its heuristic virus detection and may be a virus or might not. It's basically the scanner looking at a file and going...

"What's that? Don't recognise that. Looks kinda... virusy, I guess? Ah **** it, get rid of it, produce a warning message and let the user figure it out."

So that's where you're at. Yes, the overwhelming bulk of these are false positives so you don't need to worry too much. If that's not reassuring enough then take a look at the game's profile on the Steam tracker site Steam.db.

https://steamdb.info/app/2394980/depots/

These depots are basically what you're downloading and both say that they haven't been changed in 11 months. If there was a virus in them then I think it would have been found and eliminated quite a while ago.
no154370 Mar 12, 2024 @ 1:20am 
very likely OP's computer is already infected with Computer Virus all along.

he didn't remove it and as a result, he let it ran rampant on his Computer.

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kindly take note that everyone is not using the same Anti Virus programs.
Lithurge Mar 12, 2024 @ 1:25am 
You should report a false positive to your AV provider, in this case Norton. They should provide a way to do it in the program.

That way they can confirm this is the case (or very rarely not) and prevent the program from flagging it in future.
no154370 Mar 12, 2024 @ 1:26am 
i'm using norton 360 myself

and i got the same game as OP.

yet my norton 360 never flagged the game as "Computer virus" at all.

my norton 360 settings setup is also to detect low level viruses as well.
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Date Posted: Mar 11, 2024 @ 4:23pm
Posts: 6