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It's more likely to be either something their end software or hardware wise.
All you can do is process of elimination and try to work it out.
Drivers are all updated as well
Have you test with spare pc, you know work at other connection, then tell your ISP what you did.
ps.
you most seen truth in this, is it my ISP into steam issue or my pc. ( i dont care if its wifi issue cable issue router issue or or netcard driver or netcard at that pc. all this is still been seen as you )
and thats why you try your best proof this is your ISP or steam in other end.
your ISP is also your ISP and there partners partner into steam.
( do not have bad packets or speedtest issue into own ISP, ( rest is seen from your ISP into steam issue, and this is why you test your wan line, and confirm same problem with spare pc.
just like a remote technicain laptop test your line. ( and you should ask own isp if they have a issue or there partner have
you have 2 option here for support own ISP and steam ticket in other end.
we have seen post form other steam user tell us there partnesrs partner have a issue or have to throttle bandwide, ofc we dont like it , but again price/service sometimes go hand in hand.
https://packetlosstest.com/
https://www.speedtest.net/
do not have other pc issue.
DISM.exe /Online /Cleanup-Image /Restorehealth
SFC /Scannow
and i did not mention QoS and ip traffic mangement or network management or multi pc/units thats effect bandwide. ( ip radio and other things we cant see here. )
Try safe boot mode, other windows account user , to ruleout ( its hard work ) and still can end up with reinstall OS is faster then try fougure it out, thats your call.
There are many guides in interference issue. ( do not ruleout antivirus app can cause slowness while you DL ) so many steam post with it.
( Try see it as postive you got it to work with friends pc. ( that mean router and own ISP and steam also might read this as other own pc issue, ( most will do that you need a crazy network setup to cause multi router issue and thats rare. )
Dont forget you only blaim steam as slow DL ( you sure you have enoug free room on storage device ) we have seen other post with I/O diskoutput and cpu and balance mode power scematic issue on laptop even, diffrent harware and pc build setup could matter here.
There is 1000 of steam post with this.
ps.
i also use to say you did not have this the pc was new and emyty, ( there is a reason for this ) disk near full i know to lose performance
Anything lesser then 500gb with a game dl at 100gb you already push system need free work space today.
this is know as 3 to 5 DL size alot of post explan this.
do double check right network driver and maybe other netcard port if you have such ( some pc have dual netcard onboard )
Well here's the thing.
Both are easy to find out.
If it's a download server issue due to congestion, you change your region under Steam settings > downloads. The trick is as I've said before - google timezones, and find any region in the world currently around 2 to 4 am, and pick any of them. As there won't be many people on those servers, it'll be good.
As far as your other comment about I/O, again this is easy to check.
When you're trying to download, bring up Windows Task Manager. You'll see the resources used at the top of the window it brings up. If any of those are being hit hard, it'll tell you.
As far as this goes it depends as I've explained already.
If you are getting slowness on Steam that's to be expected because it works differently to other places as I've already explained.
The key is to do the tricks I've just explained to find out whether it is something your end or whether it's normal.
And lastly don't forget that Steam reports as default in MEGABYTES per second and not MEGABITS. So if you have it set as that on the downloads page, then you'll bneed to multiply by 8 as well.