gabira Feb 4, 2024 @ 4:37pm
Help redeeming $10 Gift Card in a Brazilian account
I won a $10 Gift Card giveaway, but I can't redeem it on my Brazilian account. Are dollar Gift Cards region/currency locked or could it be something else?

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Showing 1-4 of 4 comments
Spawn of Totoro Feb 4, 2024 @ 4:43pm 
Steam Cards are currency locked now. So unless your account is in USD, you can't use a USD Steam Wallet Card. This was done due to combat scams and fraud.

Not sure about specific countries.

What error message are you getting, when trying to redeem it?
Last edited by Spawn of Totoro; Feb 4, 2024 @ 4:49pm
gabira Feb 4, 2024 @ 5:22pm 
Originally posted by Spawn of Totoro:
Steam Cards are currency locked now. So unless your account is in USD, you can't use a USD Steam Wallet Card. This was done due to combat scams and fraud.

Not sure about specific countries.

What error message are you getting, when trying to redeem it?

oh, I thought they were still global. that's probably the issue. anyways, this is the error message

There was an error redeeming the entered code.

The code may be invalid. Please carefully verify the characters as you re-enter the code and double check to see if you've mistyped your key. I, L, and 1 can look alike, as can V and Y, and 0 and O.
The code may not yet have been activated. It may take several hours after time of purchase before activation is completed by your retailer, please wait and try redeeming the code again in a little while.
If the currency of the code you are attempting to redeem is different than the region in which you are located, you may not be able to redeem this gift card to your account. If this is the case please return this code to the retailer where it was purchased.
If the problem persists, please contact Steam Support for further assistance.
cSg|mc-Hotsauce Feb 4, 2024 @ 5:50pm 
They are currency locked to all countries that use USD on Steam, yes.

Brazil does not use USD on Steam, they use Reals and was not a part of the new South American region added in November that is allowed to use USD cards/codes.

:winterbunny2023:
Last edited by cSg|mc-Hotsauce; Feb 4, 2024 @ 5:51pm
gabira Feb 4, 2024 @ 6:22pm 
Originally posted by cSg|mc-Hotsauce:
They are currency locked to all countries that use USD on Steam, yes.

Brazil does not use USD on Steam, they use Reals and was not a part of the new South American region added in November that is allowed to use USD cards/codes.

:winterbunny2023:

damn, sucks then. thanks for the support
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Date Posted: Feb 4, 2024 @ 4:37pm
Posts: 4