Steam crippled "Metro Last Light Complete Edition" to just "Metro Last Light" All DLC's i had are not accesible anymore

[zoid]

Back in 2013 i bought "Metro Last Light Complete Edition"

It says:

Metro: Last Light Complete Edition includes:

Metro: Last Light
Metro: Last Light - Chronicles Pack
Metro: Last Light - Developer Pack
Metro: Last Light - Faction Pack
Metro: Last Light - Ranger Mode
Metro: Last Light - RPK
Metro: Last Light - Tower Pack
Metro: Last Light Season Pass


Now in 2016 the Game was renamed in my Library to just "Metro Last Light"

just the basic game no DLC's at all !!!!

Now my question do Steam Really playing such dirty tricks to bring me to the point to buy the Redux version of last light ??? In my Eyes its a scam

Support will neither refund nor deliver the bought products

WTF Steam i am very dissapointed, please fix, help or at least refund !

Thanx

[FFL2and3rocks]

Generally a game's regular edition and complete edition are not separate games, so it shouldn't say complete edition in your library because it's just a bundle that included the game and DLC.

[zoid]

No DLCs alive for the non redux version, also not included in the main game !

[HLCinSC]

I have the non-redux complete edition and the dlc's show up in my library page

[zoid]

I am on linux, unlike you, maybe thats the problem ?
Steam Support please answer !

[HLCinSC]

I don't know as I don't use Linux to compare. Also, this is a user forum so you will not get response from support here.

[zoid]

there simply is no support forum.. but anyway thanx for response dude

[HLCinSC]

I didn't buy MLL irectly from Steam. I got it from GMG. On my license page it shows up as "Metro: Last Light Complete (NA+ROW)" does yours show up like that or similar.

also, here's how to contact support:
http://steamcommunity.com/sharedfiles/filedetails/?id=265127337

[zoid]

No it just shows up without "Complete (NA+ROW)"
I will register next week in the support forum
thanks from germany to u.s. for your help

[HLCinSC]

No problem. good luck on getting it sorted out.

One thing that might be something to look into is you being from Germany. Since M:LL has nazis in it, maybe at some point there was a censored German version and maybe the dlc was not properly linked to your version or altered in some way. I would check in game to confirm the dlc is not there just in case it is packaged with your game but not listed.

good luck though and let us know what they say if you don't mind. Keep in mind support is notoriously slow so it could be a couple weeks or so before they get back to you.

[Я В МУТЕ!]

I am on linux, unlike you, maybe thats the problem ?
Steam Support please answer !

[Titan]

I've the exact issue...
Steam Support has answered you?
how that turned out?

[TwistingWarrior]

I have a different...issue? Apparently it says I purchased the Metro Last Light back in Sept 2015. Never did and its in my library for some reason. and possible reason that could happen?

[The Giving One]

Originally posted by TwistingWarrior:

I have a different...issue? Apparently it says I purchased the Metro Last Light back in Sept 2015. Never did and its in my library for some reason. and possible reason that could happen?

What exactly does it say here, if anything, concerning Metro Last Light ?


https://help.steampowered.com/en/wizard/Login?redir=%2Fen%2Fwizard%2FHelpWithPurchase&title=Sign+in

[フモモ]

im quite late,but pressing q in the chapter selection menu would do