A steam agent scammed me

[FE!N]

Dec. 15, 2023 A steam agent investigated my account because of fraud and the it needed a reboot. With the reboot required I was told that I needed to transfer my tradable items to a friends account. I asked for help and provided the user name of the account I prefer, but what ended up happening is the agent sent my items to a different account and left my issue unresolved. I need help please. I have screen shots of conversation and my items that were traded

[Supafly]

Your account has been hijacked, likely cause is you gave a phishing site you login details. That allowed them to access your account. Then when you sent a trade to that account the hijackers BOT cancelled it. It then modified their account to look like your original target and resent the trade all with a few seconds so you didn't notice a delay. You then ignored the warning about the target NOT being a friend and confirmed the trade.

Your skins are gone. Report the account that received them, block, move on and stop

Logging in on dodgy sites
Believing stupid messages on your profile
Confirming trades Without paying attention to the warnings and checking them.

Read the message they left on your profile and you'll see the obvious warnings.

1. Valve wouldn't hijack a profile to contact you.
2. 24 hours? From when? That could have been 25 hours ago or 1 minute ago.
3. Do police give you change to move money, drugs, murder weapons before they arrest you? No they don't. They'll arrest you first and you'd have to challenge them.
4. What is the point of locking an account if they tell you to move valuables?
5. Just look at the grammatical errors in the last line. We are allowing you this time to send your valuables skins (either Valuables but no skins or valuable skins) to a friend or storage account

[cSg|mc-Hotsauce]

Originally posted by G W E N C H A N A:

Dec. 15, 2023 A steam agent investigated my account because of fraud and the it needed a reboot. With the reboot required I was told that I needed to transfer my tradable items to a friends account. I asked for help and provided the user name of the account I prefer, but what ended up happening is the agent sent my items to a different account and left my issue unresolved. I need help please. I have screen shots of conversation and my items that were traded

All the steps, in order...

Scan for malware. https://www.malwarebytes.com/ or with whatever

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key (this should be empty) https://steamcommunity.com/dev/apikey

Your items are gone for good.

Read the Steam Item Restoration Policy.

[Supafly]

Opps forgot to include steps to secure the account listed above...

[cSg|mc-Hotsauce]

Originally posted by Supafly:

Opps forgot to include steps to secure the account listed above...

Someone was bound to post them. If it wasn't me, it would be any number of regulars.

[Supafly]

I know, lots of us Regulars have them pre-written for quick copy and paste. Just a shame it happens so much we have them pre-written.

Recently been watching some Scam baiters on Youtube and it's funny and shocking to see the same process being used in various scams.

May add to my copy-paste to suggest victims look some Scam baiters on YT as it could be eye opening

[Pscht]

Originally posted by Supafly:

May add to my copy-paste to suggest victims look some Scam baiters on YT as it could be eye opening

Please don't. Otherwise they might try it themselves and they will get even bigger problems.

[Muppet among Puppets]

Originally posted by G W E N C H A N A:

Dec. 15, 2023 A steam agent investigated my account

Its like in real life,
if a "police officer" calls you and tells you he investigates someting and you should do something with your goods, "to help",
its not teh police.

[J4MESOX4D]

Originally posted by G W E N C H A N A:

Dec. 15, 2023 A steam agent investigated my account because of fraud

There are no such things as Steam Agents - those were scammers pretending to work for Steam.

[Dr. Phil]

its happening to me now what do i do?

[Cathulhu]

Originally posted by cSg|mc-Hotsauce:

All the steps, in order...

Scan for malware. https://www.malwarebytes.com/ or with whatever

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key (this should be empty) https://steamcommunity.com/dev/apikey

Your items are gone for good.

Read the Steam Item Restoration Policy.

It would help if you read the replies.

[Supafly]

Originally posted by Dr. Phil:

its happening to me now what do i do?

Read the thread? As in post #1 or post #2

[crunchyfrog]

Originally posted by Supafly:

I know, lots of us Regulars have them pre-written for quick copy and paste. Just a shame it happens so much we have them pre-written.

Recently been watching some Scam baiters on Youtube and it's funny and shocking to see the same process being used in various scams.

May add to my copy-paste to suggest victims look some Scam baiters on YT as it could be eye opening

Yeah NEVER EVER try this.

Scam baiting should only ever be done by people who REALLY know what they're doing, can appreciate and understand all the pitfalls or you're just asking for more trouble.

[Supafly]

Originally posted by crunchyfrog:

Originally posted by Supafly:

I know, lots of us Regulars have them pre-written for quick copy and paste. Just a shame it happens so much we have them pre-written.

Recently been watching some Scam baiters on Youtube and it's funny and shocking to see the same process being used in various scams.

May add to my copy-paste to suggest victims look some Scam baiters on YT as it could be eye opening

Yeah NEVER EVER try this.

Scam baiting should only ever be done by people who REALLY know what they're doing, can appreciate and understand all the pitfalls or you're just asking for more trouble.

It does look like fun but I have enough trouble not screwing up on Windows, Steam or anything else it not something I'd try.

I did consider linking but not to encourage users to try but to show how various scams work. But like you and Pscht, #7, said it really wouldn't be a good idea as some may want to try. Seen enough users try out scam sites posted here over the years it was just something I thought about...briefly. Comment was me thinking it whilst I typed and thats it

[crunchyfrog]

Originally posted by Supafly:

Originally posted by crunchyfrog:

Yeah NEVER EVER try this.

Scam baiting should only ever be done by people who REALLY know what they're doing, can appreciate and understand all the pitfalls or you're just asking for more trouble.

It does look like fun but I have enough trouble not screwing up on Windows, Steam or anything else it not something I'd try.

I did consider linking but not to encourage users to try but to show how various scams work. But like you and Pscht, #7, said it really wouldn't be a good idea as some may want to try. Seen enough users try out scam sites posted here over the years it was just something I thought about...briefly. Comment was me thinking it whilst I typed and thats it

No worries, buddy.

I often blurt ♥♥♥♥ out myself and get stuff wrong.

Yeah it's better to err on the side of caution. I do love Jim Bronwing and ScamBaitCentral myself.

ScamBaitCentral does weekend livestrems that make me laugh out loud. He emplys those Nigerian gift card scams a lot and fakes going to places like Western Union or the bank and when they get to read out the PIN numbers (after dragging the call out significantly) they either have a sound file of ridiculous coughing or some other audio mangling to get the scammer annoyed.

It's frankly hilarious.

[Pscht]

"Don't do [something you never thought about before I told you]" is going to make them do it.

“Some humans would do anything to see if it was possible to do it. If you put a large switch in some cave somewhere, with a sign on it saying 'End-of-the-World Switch. PLEASE DO NOT TOUCH', the paint wouldn't even have time to dry.”
― Terry Pratchett, Thief of Time