disk write error?
I'm trying to download Hyperdimension Neptunia Re;Birth2, but the download won't finish. It won't get very far before it stops completely and just sits there. Eventually it pops up and says disk write error. I got a smaller game to download with a bit of difficulty today, but this one doesn't seem to want to work. This is a chunk of my contentlog if that helps at all:

[2016-03-20 22:10:33] Failed to write chunk in file "_CommonRedist\vcredist\2010\vcredist_x64.exe", 1048576 bytes at offset 1048576 (File Not Found)
[2016-03-20 22:10:33] AppID 351710 update canceled : Failed updating depot 228983 while writing chunk to "_CommonRedist\vcredist\2010\vcredist_x64.exe", offset 1048576 (File Not Found) (Disk write failure)
[2016-03-20 22:10:33] AppID 351710 update changed : Running,Downloading,Staging,Stopping,
[2016-03-20 22:10:34] AppID 351710 update changed : Running,Stopping,
[2016-03-20 22:10:34] AppID 351710 update changed : None
[2016-03-20 22:10:34] AppID 351710 state changed : Update Required,Update Started, (Disk write failure)
[2016-03-20 22:10:34] AppID 351710 state changed : Update Required,Update Paused,Update Started,
[2016-03-20 22:10:34] AppID 351710 scheduler finished : removed from schedule
[2016-03-20 22:10:42] Scheduler update appID 351710: Priority First, legacy=no, restore="", timeSinceLastPlayed=1458526242, appDisableSecondsRemaining=0
[2016-03-20 22:10:42] AppID 351710 state changed : Update Required,Update Started,
[2016-03-20 22:10:42] AppID 351710 state changed : Update Required,Update Running,Update Started,
[2016-03-20 22:10:42] AppID 351710 update changed : Running,
[2016-03-20 22:10:42] AppID 351710 update changed : Running,Reconfiguring,
[2016-03-20 22:10:42] AppID 351710 update changed : Running,
[2016-03-20 22:10:42] AppID 351710 update started : download 2077792/6434917984, store 0/0, reuse 0/0, stage 2098071/9338387168
[2016-03-20 22:10:42] AppID 351710 update changed : Running,Downloading,
[2016-03-20 22:10:42] AppID 351710 update changed : Running,Downloading,Staging,
[2016-03-20 22:10:44] Increasing target number of download connections to 4 (rate was 0.000, now 5.503)
[2016-03-20 22:10:44] Created download interface of type 'CS' (1) to host valve304.cs.steampowered.com (valve304.cs.steampowered.com)
[2016-03-20 22:10:48] HTTP (CS,304) - valve304.cs.steampowered.com (valve304.cs.steampowered.com): OpenConnection - Success!
[2016-03-20 22:10:49] Failed to write chunk in file "_CommonRedist\vcredist\2010\vcredist_x64.exe", 836952 bytes at offset 9437184 (File Not Found)
[2016-03-20 22:10:49] AppID 351710 update canceled : Failed updating depot 228983 while writing chunk to "_CommonRedist\vcredist\2010\vcredist_x64.exe", offset 9437184 (File Not Found) (Disk write failure)
[2016-03-20 22:10:49] AppID 351710 update changed : Running,Downloading,Staging,Stopping,
[2016-03-20 22:10:56] Increasing target number of download connections to 5 (rate was 5.503, now 6.853)
[2016-03-20 22:10:56] Created download interface of type 'CS' (1) to host valve311.cs.steampowered.com (valve311.cs.steampowered.com)
[2016-03-20 22:10:59] HTTP (CS,311) - valve311.cs.steampowered.com (valve311.cs.steampowered.com): OpenConnection - Success!
[2016-03-20 22:11:33] HTTP (CS,308) - valve308.cs.steampowered.com (valve308.cs.steampowered.com): Closing connection
[2016-03-20 22:11:44] HTTP (CS,304) - valve304.cs.steampowered.com (valve304.cs.steampowered.com): Closing connection
[2016-03-20 22:11:45] Current download rate: 0.000 Mbps
[2016-03-20 22:11:49] HTTP (CS,154) - valve154.cs.steampowered.com (valve154.cs.steampowered.com): Closing connection
[2016-03-20 22:11:49] HTTP (CS,303) - valve303.cs.steampowered.com (valve303.cs.steampowered.com): Closing connection
[2016-03-20 22:11:56] HTTP (CS,311) - valve311.cs.steampowered.com (valve311.cs.steampowered.com): Closing connection
[2016-03-20 22:18:49] AppID 351710 update changed : Running,Stopping,
[2016-03-20 22:18:49] AppID 351710 update changed : None
[2016-03-20 22:18:49] AppID 351710 state changed : Update Required,Update Started, (Disk write failure)
[2016-03-20 22:18:49] AppID 351710 state changed : Update Required,Update Paused,Update Started,
[2016-03-20 22:18:49] AppID 351710 scheduler finished : removed from schedule
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Showing 1-9 of 9 comments
Mattio Mar 20, 2016 @ 7:59pm 
It's possible your HDD has gained some bad sectors, you can try to scan and fix them.
In My Computer, right click the drive you're trying to install the game onto(likely where Steam's installed), click properties > Tools tab, and you should see Error Checking, click check and tick Automatically fix errors, and attempt to recover bad sectors.

Be aware it'll take a long time, likely a good few hours so prepare the time, you don't want to interupt it either.

After that, verify your games integrity and try it. If it still comes up with a problem you should try running the game from a different HDD, you can move your Steam directory to another drive to see if that has an affect.
The Giving One Mar 20, 2016 @ 8:08pm 
As the helpful user above mentioned, first check the drive for health.

https://support.steampowered.com/kb_article.php?ref=9709-FKCB-4230

How much free space is left on the drive and what is the total size of the drive ?

Also, see this, about the "tiny strange file"...just in case that can help, but since you mentioned having the issue with other games, it probably is not the case for you.

http://steamcommunity.com/discussions/forum/1/496880203071132599/
ZoeyRageQuits Mar 20, 2016 @ 8:14pm 
Originally posted by Mattio:
It's possible your HDD has gained some bad sectors, you can try to scan and fix them.
In My Computer, right click the drive you're trying to install the game onto(likely where Steam's installed), click properties > Tools tab, and you should see Error Checking, click check and tick Automatically fix errors, and attempt to recover bad sectors.

Be aware it'll take a long time, likely a good few hours so prepare the time, you don't want to interupt it either.

After that, verify your games integrity and try it. If it still comes up with a problem you should try running the game from a different HDD, you can move your Steam directory to another drive to see if that has an affect.
I've already tried error checking and my computer claims that everything is fine. I don't believe it, but apparently if something is wrong it has no intention to fix it. How would I move my Steam directory to another drive?

I actually got the game to download, though it's going very slow. It swaps between finishing in 150 days to 2 hours. I'm afraid to try anything in case I can't get it to start again.
ZoeyRageQuits Mar 20, 2016 @ 8:18pm 
Originally posted by The Giving One:
As the helpful user above mentioned, first check the drive for health.

https://support.steampowered.com/kb_article.php?ref=9709-FKCB-4230

How much free space is left on the drive and what is the total size of the drive ?

Also, see this, about the "tiny strange file"...just in case that can help, but since you mentioned having the issue with other games, it probably is not the case for you.

http://steamcommunity.com/discussions/forum/1/496880203071132599/
There is 351GB free still and the total size is 444GB, I believe. Assuming I'm checking the right thing, that is.
The Giving One Mar 20, 2016 @ 8:22pm 
Moving Steam, given at the bottom of the support page I have linked above about the disk read or write error...

https://support.steampowered.com/kb_article.php?ref=7418-YUBN-8129

EDIT....You said that you got another game to download earlier today with a bit of difficulty. So what "difficulty" are you talking about with that other game ?

In short, did you also get the disk read or write error when downloading THAT other game in addition to this game, Hyperdimension Neptunia Re;Birth2.?

Starting to sound like a downloading issue rather that an actual disk issue here but not sure yet...
Last edited by The Giving One; Mar 20, 2016 @ 8:24pm
ZoeyRageQuits Mar 20, 2016 @ 8:25pm 
Originally posted by The Giving One:
You said that you got another game to download earlier today with a bit of difficulty. So what difficulty are you talking about with that other game ?

In short, did you also get the disk read or write error when downloading THAT other game in addition to this game, Hyperdimension Neptunia Re;Birth2.

Starting to sound like a downloading issue rather that an actual disk issue here but not sure yet...
I got Undertale to download, but it's a significantly smaller file size than Hyperdimension. I didn't really get the error for Undertale, but it did the same fluctuating in download speed and finish times.

This is the first time in moths that I have been able to get Steam to even try to download anything. It struggles no matter what server I switch to and it doesn't matter whether I'm attempting to download an entire game or simply an update. It just doesn't want to do it.
The Giving One Mar 20, 2016 @ 8:28pm 
Originally posted by ZoeyRageQuits:
This is the first time in moths that I have been able to get Steam to even try to download anything. It struggles no matter what server I switch to and it doesn't matter whether I'm attempting to download an entire game or simply an update. It just doesn't want to do it.

See, this is helpful information. Now this surely sounds like you have other things going on there, especially since you said you have had a problem with Steam for a long time.

Post your exact operating system, and if you have 64 or 32 bit.

If you have upgraded to Windows 10 by chance, did you check to be sure you could run that OS and did you get the proper drivers for your system also installed for that OS ?

You can also boot your PC into safe mode with networking and use your Steam account in that boot in order to make it much easier to troubleshoot issues you have with downloading games.

IF you are using a router, don't. Use ethernet only and bypass the router.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
ZoeyRageQuits Mar 20, 2016 @ 8:31pm 
Originally posted by The Giving One:
Originally posted by ZoeyRageQuits:
This is the first time in moths that I have been able to get Steam to even try to download anything. It struggles no matter what server I switch to and it doesn't matter whether I'm attempting to download an entire game or simply an update. It just doesn't want to do it.

See, this is helpful information. Now this surely sounds like you have other things going on there, especially since you said you have had a problem with Steam for a long time.

Post your exact operating system, and if you have 64 or 32 bit.

If you have upgraded to Windows 10 by chance, did you check to be sure you could run that OS and did you get the proper drivers for your system also installed for that OS ?

You can also boot your PC into safe mode with networking and use your Steam account in that boot in order to make it much easier to troubleshoot issues you have with downloading games.

IF you are using a router, don't. Use ethernet only and bypass the router.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
How would I find my operating system information? I'd be happy to provide, especially considering the download for the game has officially stopped after reaching 2GB/6GB.

I haven't upgraded to Windows 10; I'm still running on Windows 8. Also, I looked up how to boot in safe mode with networking, but my computer won't let me. When I go to restart it says it has to update before giving me any of the needed options, but the updates never finish.
The Giving One Mar 20, 2016 @ 8:37pm 
Originally posted by ZoeyRageQuits:
How would I find my operating system information? I'd be happy to provide, especially considering the download for the game has officially stopped after reaching 2GB/6GB.

I haven't upgraded to Windows 10; I'm still running on Windows 8. Also, I looked up how to boot in safe mode with networking, but my computer won't let me. When I go to restart it says it has to update before giving me any of the needed options, but the updates never finish.

Forget the disk write error for now, as you have other more important issues there to deal with, according to what you just posted. Not being able to update Windows ???

This is getting a bit off topic for this forum, really, as there is too much that you need to do there before saying your issue is with Steam itself.

I will give you a link to the hardware and OS forum here, as that is surely where you should get the help you very much need to sort out your OS issues that you have there now....

http://steamcommunity.com/discussions/forum/11/

You can link this thread there for referrence, just so anyone trying to help can see what has been done so far, you see.

That is my best suggestion and sorry, as I am not trying to send you away, but send you to the best place to get the help needed, in the right order you see.
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Date Posted: Mar 20, 2016 @ 7:30pm
Posts: 9