Preview games videos not working in the Store.

[LAKOTA GRAY WOLF]

When I go to check out a game video from the Steam Store it keeps telling me I have to install the latest Flash Player , I tryed this even tryed reinstalling Steam still tells me to download the latest flash play. Wht is worng. How about a fix.

[skreydich]

i just posted this exact same issue about 20 minutes ago, no responses yet....but yes identical issue, can't watch game trailers even though my flash is up to date, so is my graphics card/video card, everything is up to date. i even verified through adobe that my flash is the correct version....hopefully somebody can help us out :(

[Silent Scream]

i have the same problem and i am at my wits end, trying to figure it out.

[AkH prevent ت]

I'm also having this problem. I even tried the Flash installer on Steam.com (http://store.steampowered.com/gotflash) to no avail. Can't view videos in the Store, nor in any of the Community video pages or Friends feed.

[Devin]

same with me i posted same thing a bit ago... nothing is helping...

[AkH prevent ت]

This is what I (and probably everyone else posting here) sees: http://i.imgur.com/kcnVh4Q.png

[Devin]

For me it says this: You will need to Install the latest Flash plugin to view this page properly.

[Horus]

Same issue, has anyone found a work around?

[LAKOTA GRAY WOLF]

Ive tryed everything I can think of from uninstalling steam , flashplayer ect., nothing seems to work. I'll guess we have to contact steam or submit a ticket ???

[ReBoot]

People, you have to install "Flash player for other browsers". Not Flash player for IE. The Adobe page offers both.

Originally posted by LAKOTA GRAY WOLF:

I'll guess we have to contact steam or submit a ticket ???

Is there any reason you don't want to search the support database before you contact the support? Just lazyness?
https://support.steampowered.com/kb_search.php?searchwords=flash

[LAKOTA GRAY WOLF]

Actualy no not Lazy but you would think that the link to the upgraded flash player would take you to the right one, download not the one for ie.

[AkH prevent ت]

Originally posted by ┐AkH└ prevent ☪:

I'm also having this problem. I even tried the Flash installer on Steam.com (http://store.steampowered.com/gotflash) to no avail. Can't view videos in the Store, nor in any of the Community video pages or Friends feed.

Originally posted by ReBoot:

People, you have to install "Flash player for other browsers". Not Flash player for IE. The Adobe page offers both.

Originally posted by LAKOTA GRAY WOLF:

I'll guess we have to contact steam or submit a ticket ???

Is there any reason you don't want to search the support database before you contact the support? Just lazyness?
https://support.steampowered.com/kb_search.php?searchwords=flash

Or maybe some of us, including me, have already tried this. No need to get all cheeky about it, especially if you can't read.

[ReBoot]

Originally posted by LAKOTA GRAY WOLF:

Actualy no not Lazy but you would think that the link to the upgraded flash player would take you to the right one, download not the one for ie.

The link does exactly that. It redirects you to the "Flash for other browsers" download.

[LAKOTA GRAY WOLF]

Yes reboot but it does not work I just tryed it the link lets you download but after insatlling it still says the flash player is not the one you need and clicking on the video still shows the message that the flash player is not upgraded even though it is the current one .

[LAKOTA GRAY WOLF]

I dont think the problem is on we the customers end it is with steam.I hope someone from STeam will see this thread and fix their problem , I would love to buy a new game or two but not if Icant preview the videos of said game first.

[ReBoot]

Originally posted by LAKOTA GRAY WOLF:

Yes reboot but it does not work I just tryed it the link lets you download but after insatlling it still says the flash player is not the one you need and clicking on the video still shows the message that the flash player is not upgraded even though it is the current one .

Not updated? Please make a screenshot of that message, I've never seen that.