Windows 7 support gone ? I want refund on all of my games

[lukeszymczak]

I don't know what is the reason Steam won't run on Win 7 and 8 anymore at end of the year, but all my games run on windows 7, and since I will not be able to use Steam and play games I have bought, I want refund on all my games. It's a problem caused by you, not by me. So I am not obligated to fix it.

After the refund I wan't the money transferred to my bank, since it will be useless wallet now. I will not be upgrading my system just for the Steam purpose, and just because you said so. There is no logic behind your actions, since this simple client have no any possible need to require windows 10 and higher. And considering the fact that you could still support old version of Steam client, to honor old customers that bought goods with it. I don't know if Microsoft paid you or what benefit you get from that senseless action. If I don't get what I want I am considering a lawsuit, since I just got robbed.

[Crazy Tiger]

You should have read the SSA better. You're not getting a refund for something you agreed to...

[Brian9824]

You cannot refund any game that you have owned for over 2 weeks or played over 2 hours. When you signed up for a steam account you acknowledged and agreed that the requirements to use Steam might change in the future.

The good news is your account will always own the games, so when you update to a non ancient OS you will be able to play them, plus many steam games can be played without even needing steam running.

[Mr. Smiles]

Uhuh, good luck with that.

I recommend finding one of the other windows 7 depreciation threads and read up on why that's not going to happen.

[J4MESOX4D]

Originally posted by lukeszymczak:

If I don't get what I want I am considering a lawsuit, since I just got robbed.

Waaaah! Surely upgrading Windows is cheaper than benching a fruitless case for $25,000?

[The Giving One]

Yea uh no that's not happening, sorry.

Even if you voluntarily terminate your account, requesting such, you get no refunds on any game subscriptions.

https://store.steampowered.com/subscriber_agreement/

We also agreed to "updated versions of the content and services" in such agreement.

[lukeszymczak]

Originally posted by The Giving One:

Yea uh no that's not happening, sorry.

Even if you voluntarily terminate your account, requesting such, you get no refunds on any game subscriptions.

https://store.steampowered.com/subscriber_agreement/

We also agreed to "updated versions of the content and services" in such agreement.

except it was not voluntary. They just denied me access to virtual wealth I have acquired from them for a money, and they create new conditions on which I can access it.

[Brian9824]

Originally posted by lukeszymczak:

Originally posted by The Giving One:

Yea uh no that's not happening, sorry.

Even if you voluntarily terminate your account, requesting such, you get no refunds on any game subscriptions.

https://store.steampowered.com/subscriber_agreement/

We also agreed to "updated versions of the content and services" in such agreement.

except it was not voluntary. They just denied me access to virtual wealth I have acquired from them for a money, and they create new base on which I can access it.

You agreed to the terms when you made your account, there are free options such as Proton OS you can install.

So if you choose not to use them thats your choice but no refunds over it. This is the 5th time they've depreciated an OS, its not illegal and its standard across PC's, not just gaming.

[The Giving One]

Originally posted by lukeszymczak:

except it was not voluntary. They just denied me access to virtual wealth I have acquired from them for a money, and they create new base on which I can access it.

Yes it was. You have to click on "I agree" before making any purchases or upon making the account. No one forced you to click on "I agree".

Also, much like any software license agreement, we don't "own" anything here. You have an agreement to use the content and services or...............don't. Totally up to you do do voluntarily.

[Wolf Knight]

Originally posted by lukeszymczak:

I don't know what is the reason

a quick search would show you the reason

https://help.steampowered.com/en/faqs/view/4784-4F2B-1321-800A


had you bothered to read the other threads, you would know your whine will do nothing. they dropped other OS's and people whined about it, nothing changed. those OS's got dropped. people made demands and got nothing. either up date to a supported OS or move on. your account will still be here when you finally decide to use a supported OS.

[J4MESOX4D]

Originally posted by lukeszymczak:

Originally posted by The Giving One:

Yea uh no that's not happening, sorry.

Even if you voluntarily terminate your account, requesting such, you get no refunds on any game subscriptions.

https://store.steampowered.com/subscriber_agreement/

We also agreed to "updated versions of the content and services" in such agreement.

except it was not voluntary. They just denied me access to virtual wealth I have acquired from them for a money, and they create new conditions on which I can access it.

The games are still on your account - it's up to you to have a suitable device that meets the requirement.

[The Giving One]

As other(s) have stated, rightfully so, this is by far not the first time Steam has ceased being supported on older operating systems.

Microsoft themselves, ironically from your very statement in your OP, even cease support for older operating systems :

Originally posted by lukeszymczak:

I don't know if Microsoft paid you or what benefit you get from that senseless action.

So it is ironic that you use this "argument" as the very entity you mention (Microsoft) themselves cease support for their older operating systems.

Same logic applies to Steam. Why would you hold a different standard from one to the other, in comparison, when they are really the same, exact thing ?

[Jaunitta 🌸]

Upgrading is free and easy to do.
I used this guide.
https://www.youtube.com/watch?v=TJZ5UDEcCmk
I had stayed with windows 7 tried windows 10 many years ago rolled back to Windows 7 but decided to take the leap again and it was breeze. Everything in my desktop is exactly the same aside for a new task bar.. I have no stress now. Had no problems playing all my games.

Besides Windows 10 will reach end of support on October 14, 2025. The current version, 22H2, will be the final version of Windows 10, and all editions will remain in support with monthly security update releases through that date.

This change is required as core features in Steam rely on an embedded version of Google Chrome, which no longer functions on older versions of Windows. In addition, future versions of Steam will require Windows feature and security updates only present in Windows 10 and above.

[The Giving One]

All the other helpful posts have made excellent points, but here is the hardware and OS survey that you may also find interesting :

https://store.steampowered.com/hwsurvey/Steam-Hardware-Software-Survey-Welcome-to-Steam

(you must click on the appropriate stat to expand the list)

As you can see, it even makes no sense for Valve to develop and give support for older operating systems. Hardly anyone is using them currently.

Sure, you can make the argument that it is because of this warning that Windows 7 and 8 will no longer be supported in the future.

But to be fair, this was not issued all that long ago, so the data is pretty consistent with those users before this recent warning of Windows 7 and 8 ending Support.

[d3str0y3r]

Originally posted by lukeszymczak:

except it was not voluntary. They just denied me access to virtual wealth I have acquired from them for a money, and they create new conditions on which I can access it.

For reasons that include, without limitation, system security, stability, and multiplayer interoperability, Valve may need to automatically update, pre-load, create new versions of or otherwise enhance the Content and Services and accordingly, the system requirements to use the Content and Services may change over time.

and

This Agreement was last updated on April 25, 2023 ("Revision Date"). If you were a Subscriber before the Revision Date, it replaces your existing agreement with Valve or Valve SARL on the day that it becomes effective according to Section 8 above.

It YOUR responsibility to make sure your PC continues to meet the system requirement to run Steam.

If you don't like you are free to stop using Steam, but you are not entitled to a refund and you will not get one. You agreed to these terms when you made your Steam account.

[Wohao]

Originally posted by lukeszymczak:

Originally posted by The Giving One:

Yea uh no that's not happening, sorry.

Even if you voluntarily terminate your account, requesting such, you get no refunds on any game subscriptions.

https://store.steampowered.com/subscriber_agreement/

We also agreed to "updated versions of the content and services" in such agreement.

except it was not voluntary. They just denied me access to virtual wealth I have acquired from them for a money, and they create new conditions on which I can access it.

upgrade windows. it used to be free, you missed your shot, now you're gonna have to pay for a windows 11 license(don't bother with 10, it's expiring in 2 years)