Steam downloads crashing my wifi!!

[ToastedRipper]

So this issue has been going on for probably at least 2 years or more. I have switched out the wifi two or three times now with the same results. I've tried two or three different pc's with same results. I've switched out the modem/router twice with same results. These issues only crash the wifi completely when downloading through steam. All other downloads elsewhere work without issues at all. I've even limited my download speeds through steam, and no matter what it is set at it crashes the wifi over, and over again. When downloading through any other software besides steam I am able to max out my speed, and keep it going without any drops or crashes. Anybody have any ideas?

[Elucidator]

Publicado originalmente por ToastedRipper:

Oh, so working everywhere else except steam means its my hardware? Ya sure! You all need to stop nut hugging this crappy steam! LOL.

Publicado originalmente por ToastedRipper:

Listen, I only have issues with steam. Nothing on other things like uplay or origin or whatever else I've used. This 100% points to a steam issue. Anyways, I did try a cable instead of wifi, and at first I thought maybe it was going to work but then it started to crash stuff again. So just to clarify, I've changed out the router/modem, wifi, cables, complete pc's... no matter what I get crashes only with steam.

Do you want this issue fixed or are you just here to complain to the community?

Because what I am reading here here, is summarized a reason to just call Steam Bad and your evidence of this is the download issue you experience.
Rather than trying to find out what the issue could be, you're already convinced its caused by Steam, don't care about further than to complain and don't allow any other input so...
is this case closed?

[ToastedRipper]

Publicado originalmente por crunchyfrog:

Publicado originalmente por ToastedRipper:

Listen, I only have issues with steam. Nothing on other things like uplay or origin or whatever else I've used. This 100% points to a steam issue. Anyways, I did try a cable instead of wifi, and at first I thought maybe it was going to work but then it started to crash stuff again. So just to clarify, I've changed out the router/modem, wifi, cables, complete pc's... no matter what I get crashes only with steam.

Again I explained this. Steam works DIFFERENTLY to all other platforms.

That's the point. It CAN take out modems.

Which is why I gave you certain things to try. You CANNOT say it is only a Steam issue and blame it on STeam because you haven';t effectively tested your router.

So again if you can beg or borrow one it could easily doccount it or prove it. It's the most effective way.

but if you want to deny the point, well, I'm sorry but that's a very unproductive and long winded way to get to your problem.

So I'd consider doing as I suggested. Check your firmware, check your cabling and so on, because the fact is it could be that Steam being far more intensive than all those other services is pushing a borderline modem over the edge.

And as I told you... I've done all that, and even did all this with multiple routers. You guys clearly are the ones not listening it seems.

[Elucidator]

To explain my post, if this really is Steam, then there isn't much you can do other than for them to wait till the bug is fixed.
But the issue is been going on for 2 years or more according to your OP. So in a way you're thinking it could be on your side, but you also dismiss its on your side.
So I don't entirely understand the thread's point basically.


You use Wi-Fi primarily, but you haven't stated what device you connect to;
Is it a Wifi-Point, a Wifi-router or a Wifi-modemrouter?
Is this device the gateway to the internet?
What device is it specifically?

From your description, it seems to dislike large sums of large packets being processed at the same time; which likely means it is not just Steam, but likely also Torrent downloading for example and probably causes disconnects in some packet heavy Massively Multiplayer games.

There are a couple of modems that have terrible chipsets, such as the intel puma 6 chipset which has this specific bug.
I am wondering if you investigated whether or not it could be your modem or router with information such as this?


Edit:
Test your modem with this: http://www.dslreports.com/tools/puma6

[Iceira]

Nothing prevent you from take your hardware to other working wan line and test your router there, i tried several times proof its from ISP or steam in other end , and do contact them if not already done so.

If you laptop is crash at your place then it will be easy to deploy it at friends network and test there.

There are many ways to ruleout, where issue is , your end equipment or your isp or steam in other end.
and this is why technician has a laptop way faster then heavy desktop and monitor, but hey we all had netparty in the old days nothing new here, with network issue.

or take friend laptop to your place, same thingy, it just matter how narrow it down.


gl with it OP.

[ToastedRipper]

Publicado originalmente por Elucidator:

To explain my post, if this really is Steam, then there isn't much you can do other than for them to wait till the bug is fixed.
But the issue is been going on for 2 years or more according to your OP. So in a way you're thinking it could be on your side, but you also dismiss its on your side.
So I don't entirely understand the thread's point basically.


You use Wi-Fi primarily, but you haven't stated what device you connect to;
Is it a Wifi-Point, a Wifi-router or a Wifi-modemrouter?
Is this device the gateway to the internet?
What device is it specifically?

From your description, it seems to dislike large sums of large packets being processed at the same time; which likely means it is not just Steam, but likely also Torrent downloading for example and probably causes disconnects in some packet heavy Massively Multiplayer games.

There are a couple of modems that have terrible chipsets, such as the intel puma 6 chipset which has this specific bug.
I am wondering if you investigated whether or not it could be your modem or router with information such as this?


Edit:
Test your modem with this: http://www.dslreports.com/tools/puma6

Honestly, my intentions were to see if others had this issue, and solved it. Not looking to bash steam. These boxes are arris 2 in one I guess kind of things. I have even taken my pc to my parents place, and over there the issue persists. Once the downloads are done steam then plays nice without any issues. Problems only while downloading. Again not trying to point fingers or blame... just want to see if others had this issue (many on the net have posted they have), but nobody posted they solved their issues.

edit... when doing a speedtest on the net it gets my max provided by isp, and no issues.

[Iceira]

if you can take the problem with you then its not ISP and steam, because your parrent has diffrent wan linss into own isp.

that mean you have pc issue that make noise on network. and that why you crash , its like a 3 minute Down until network get back up, this is know as poisen revesed , and network protect itself, error found your pc is doing it ask brand board for better netcard drivers if you are lucky it they can help you or that onboard lan port is buggy in drivers or has a issue with chipset to board and driver to netcard, i can only point at board cupport or brand name pc support there maybe you should talk with them. send them a ticket.

[ToastedRipper]

Publicado originalmente por Iceira W10:

if you can take the problem with you then its not ISP and steam, because your parrent has diffrent wan linss into own isp.

that mean you have pc issue that make noise on network. and that why you crash , its like a 3 minute Down until network get back up, this is know as poisen revesed , and network protect itself, error found your pc is doing it ask brand board for better netcard drivers if you are lucky it they can help you or that onboard lan port is buggy in drivers or has a issue with cipset driver to netcard i can only point at board cupport or bran name pc support there maybe you should talk with them. send them a ticket.

Only for steam tho right? Everything works everywhere else.

[Iceira]

yeah gl with it OP you dont even graps you move the problem with you, according to your own statement.

[Lavie]

I've tried two or three different pc's with same results.

If it's the case, maybe it's your internet provider?

Publicado originalmente por nullable:

Well one thing you might consider is ISP issues, or even ISP configuration. It's possible they're throttling downloads via Steam or there's some other issue they need to diagnose and sort out. One thing users seem to have a hard to accepting is when it comes to their internet connections they actually have very little control over it. If the problem is occurring at some point outside of your modem or system, then nothing you do will have much influence.

For example once upon a time my company was having an issue where we had service through Charter cable, and fallback service through ATT. The Charter service worked fine, but when connecting to a certain business critical service (Azure) we'd experience a lot of packet loss which severely affected performance and caused software to fail as requests timed out. We discovered the issue, but we can't make Charter route packets correctly through fiddling on our end. Charter had to figure out what was going on and fix it. In the meantime we had to rely on the fallback service. And it took days to sort out.

And it may not be a Steam issue at all. It could be an ISP issue that just manifests itself when using Steam. Just like we only had packet loss when connecting to Azure. But we didn't have issues with similar data being done through Amazon S3, or anything else. And it wasn't an Azure issue as no one else was reporting outages or packet loss issues.

Steam has hundreds of millions of users encompassing nearly every ISP there is. So sure, other people are bound to have the same/similar issue. I've used Steam over a half a dozen ISPs over the last 16 years. I can't say I've ever had issues when using Steam. But there's a dozen possibilities for your situation too. If none of your local configuration or tweaks is doing the job you're going to have to entertain an issue outside of your realm of control.

https://steamcommunity.com/discussions/forum/0/3118150513202463640/

[ToastedRipper]

LMAO nevermind.... this is clearly pointless. Mods go ahead, and close this or delete.