/ Jun 29, 2023 @ 1:13pm
Gamivo key
So I got a ETS2 Iberia key but it didn't work aka got duplicate key error however they asked me for date of activation I have asked steam several times only to find a post on steam about gamivo ripping people off I have referred them to the post but what should I do now (btw I paid via debit card)
Originally posted by Phénomènes Mystiques:
Gamivo is a fraud and they will not do refunds unless you threaten to sue them and the key seller. You will have to do a charge-back in most cases with them...
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Showing 1-11 of 11 comments
Cathulhu Jun 29, 2023 @ 1:15pm 
Demand a refund, or initiate a chargeback with your payment processor.
Stop buying from scammers and sellers of stolen/fraudulent goods.
Last edited by Cathulhu; Jun 29, 2023 @ 1:15pm
crunchyfrog Jun 29, 2023 @ 1:26pm 
Yes, as Cathulhu says if you checked here first you'd quickly found out that shady grey key resellers are NOT the way to go.

Why? Because as you've experienced. They have no quality control, don't care about laws, and often sell keys paid for with stolen credit cards and so on.

So, contact them, say it didn't work and demand they reimburse you. Depending on what country you're from, you should also check your regional sale of goods laws.
/ Jun 30, 2023 @ 11:52pm 
Unfortunately they closed the ticket and said "due to gathered evidence we won't be able to solve this case in your favour" i got confused so I replied with "what gathered evidence" and then said "Unfortunately, we are unable to disclose any details regarding our internal procedures and case investigation.
Thank you for your understanding." and then closed the ticket and yes I did ask them for another way of proof rather then proof I can't get but then they said" We are also aware of the issues that sometimes arise regarding obtaining the date. These are, however, rare cases and please rest assured, that our customers were able to receive the information from Steam. We also believe that there is no need to involve a third party in the process" and yes I did tell them I would issue chargeback
Cathulhu Jun 30, 2023 @ 11:54pm 
Now you know where they stand, so feel free to initiate the chargeback, like i told you two days ago.
/ Jul 1, 2023 @ 12:01am 
The first 2 posts aka by Cathulhu and crunchyfrog would've been the answer anyway
The author of this thread has indicated that this post answers the original topic.
Gamivo is a fraud and they will not do refunds unless you threaten to sue them and the key seller. You will have to do a charge-back in most cases with them...
/ Jul 1, 2023 @ 3:06am 
About suing them is that actually going to work?
crunchyfrog Jul 2, 2023 @ 9:18am 
Originally posted by Plushie22:
About suing them is that actually going to work?
Nope, of course not. Because ANYONE can issue a legal demand or file. Doesn't mean it'll succeed in any way.

I could go to any courthouse tomorrow and file against you. Doesn't mean a damned thing as you must have jurisdiction (which I wouldn't of course), amongst other things.

So with companies like the aforementioned, let's assume you had wrangled through certain legal bits and found a way to present it with jurisdiction. You think they wouldn't get the case thrown out because of loopholes when their whole business is set on loopholes in the first place?

And besides, even if that were not the case, how much money will you have spent just to file the case in the first place? More than that price of the cheap game.
/ Jul 2, 2023 @ 11:20am 
I wonder how it's like working for them?
crunchyfrog Jul 3, 2023 @ 11:59am 
Originally posted by Plushie22:
I wonder how it's like working for them?
Probably you have two distinct areas - one the top most where those without scruples do what the hell they like and those that get paid a pittance in the frontline who have to deal with cleaning crap up and the abuse.

That's what usually happens.
They good for games keys, but for software keys only microsoft partners like hy-pestkey
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