叶子 Feb 28, 2023 @ 3:38pm
FromSoftware Family Share Issue
I am writing to seek assistance with a problem I have encountered while family sharing the game Sekiro: Shadows Die Twice.

Specifically, I am attempting to share the game with a friend, but it does not appear in their library. However, other games I have shared, including Hollow Knight and Stardew Valley, are visible. I have heard that other members of the community have had no issues sharing Sekiro: Shadows Die Twice, which leads me to believe that there may be an issue with my account.

I would be grateful if you could provide me with guidance on how to resolve this problem. Any assistance you can provide would be greatly appreciated.
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Showing 1-10 of 10 comments
Wolf Knight Feb 28, 2023 @ 3:44pm 
not all games can be shared. make sure the game supports family sharing
cSg|mc-Hotsauce Feb 28, 2023 @ 3:44pm 
Originally posted by Leaf_Wilting:
I am writing to seek assistance with a problem I have encountered while family sharing the game Sekiro: Shadows Die Twice.

Specifically, I am attempting to share the game with a friend, but it does not appear in their library. However, other games I have shared, including Hollow Knight and Stardew Valley, are visible. I have heard that other members of the community have had no issues sharing Sekiro: Shadows Die Twice, which leads me to believe that there may be an issue with my account.

I would be grateful if you could provide me with guidance on how to resolve this problem. Any assistance you can provide would be greatly appreciated.

If their account is not from the same country, different store/currencies, yes it will be blocked from sharing for this game and Elden Ring.

It sucks.

:qr:
Last edited by cSg|mc-Hotsauce; Feb 28, 2023 @ 3:45pm
叶子 Mar 1, 2023 @ 6:47am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by Leaf_Wilting:
I am writing to seek assistance with a problem I have encountered while family sharing the game Sekiro: Shadows Die Twice.

Specifically, I am attempting to share the game with a friend, but it does not appear in their library. However, other games I have shared, including Hollow Knight and Stardew Valley, are visible. I have heard that other members of the community have had no issues sharing Sekiro: Shadows Die Twice, which leads me to believe that there may be an issue with my account.

I would be grateful if you could provide me with guidance on how to resolve this problem. Any assistance you can provide would be greatly appreciated.

If their account is not from the same country, different store/currencies, yes it will be blocked from sharing for this game and Elden Ring.

It sucks.

:qr:
I forgot to mention but he is also sharing me Elden Ring and I was able to play it with no problems. The problem is only happening with Sekiro therefore I'm confused.
Spawn of Totoro Mar 1, 2023 @ 6:57am 
I suggest asking in the game's game hub if others are able to share it or not. That could tell you better if it is even sharable.

Originally posted by Leaf_Wilting:
I forgot to mention but he is also sharing me Elden Ring and I was able to play it with no problems. The problem is only happening with Sekiro therefore I'm confused.

Developers choose to allow sharing on a game by game basis. They can choose not to let one game be shared, but allow another.

They can also choose to change it at any time.
Last edited by Spawn of Totoro; Mar 1, 2023 @ 7:00am
叶子 Mar 1, 2023 @ 6:59am 
Originally posted by Spawn of Totoro:
I suggest asking in the game's game hub if others are able to share it or not. That could tell you better if it is even sharable.

Originally posted by Leaf_Wilting:
I forgot to mention but he is also sharing me Elden Ring and I was able to play it with no problems. The problem is only happening with Sekiro therefore I'm confused.

Developers choose to allow sharing on a game by game basis. They can choose not to let one game be shared, but allow another.
Yes, I know that but I spoke with other people in the Sekiro community and they have no problems family sharing it.
Spawn of Totoro Mar 1, 2023 @ 7:01am 
Originally posted by Leaf_Wilting:
Yes, I know that but I spoke with other people in the Sekiro community and they have no problems family sharing it.

Currently or in the past? The developer can change the setting at any time.
叶子 Mar 1, 2023 @ 7:04am 
Originally posted by Spawn of Totoro:
Originally posted by Leaf_Wilting:
Yes, I know that but I spoke with other people in the Sekiro community and they have no problems family sharing it.

Currently or in the past? The developer can change the setting at any time.
Well, today I was watching my friend streaming Sekiro on Discord which he is getting family shared so I believe the problem is tied to my account.
Spawn of Totoro Mar 1, 2023 @ 7:07am 
Originally posted by Leaf_Wilting:
Originally posted by Spawn of Totoro:

Currently or in the past? The developer can change the setting at any time.
Well, today I was watching my friend streaming Sekiro on Discord which he is getting family shared so I believe the problem is tied to my account.

Was it a recent purchase?

I share with my son and sometimes I have to re-log onto his computer to download the game as it doesn't show up. After I start the download I can switch back to his account and it will be visible.
叶子 Mar 1, 2023 @ 7:12am 
Originally posted by Spawn of Totoro:
Originally posted by Leaf_Wilting:
Well, today I was watching my friend streaming Sekiro on Discord which he is getting family shared so I believe the problem is tied to my account.

Was it a recent purchase?

I share with my son and sometimes I have to re-log onto his computer to download the game as it doesn't show up. After I start the download I can switch back to his account and it will be visible.
No, my friend bought it last summer and installing the game on my account and switching back to his doesn't work it just says purchase the game.
Last edited by 叶子; Mar 1, 2023 @ 7:14am
Spawn of Totoro Mar 1, 2023 @ 2:05pm 
Originally posted by Leaf_Wilting:
Originally posted by Spawn of Totoro:

Was it a recent purchase?

I share with my son and sometimes I have to re-log onto his computer to download the game as it doesn't show up. After I start the download I can switch back to his account and it will be visible.
No, my friend bought it last summer and installing the game on my account and switching back to his doesn't work it just says purchase the game.

Try logging into the system you want to share it with and enabling Family Share again.

Also, if you are sharing with more then just that one friend, make sure no one else is currently using a game from your library as that will prevent someone else from using it during that time.
Last edited by Spawn of Totoro; Mar 1, 2023 @ 2:07pm
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Date Posted: Feb 28, 2023 @ 3:38pm
Posts: 10