Takingastand 2016 年 4 月 12 日 下午 3:54
Download Problems...
Lately every time I attempt to download a game, it starts to for a second, then goes into the "update required, but not queued" section on the downloads manager. My wifi is actually really good, and i have no problems streaming netflix, downloading from the internet, or playing online multiplayers. its making games that would normally download in 20 minutes take weeks. any help would be appreciated. currently the games im having problems downloading are TF2 and the open beta for DOOM. Thank you for any help or advice. and if it helps myy region is in the southwestern United States.
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The Giving One 2016 年 4 月 12 日 下午 3:56 
引用自 Takingastand
My wifi is actually really good,

First step to troubleshoot connectivity issues is to bypass the router and use ethernet only. See this suppot page...

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
Takingastand 2016 年 4 月 12 日 下午 3:58 
My PC is no where near my modem so i cannot hook up through etherenet. it simply is not an option for me sadly, though i will look at that support link to see if it has any other options for me. thank you.
最后由 Takingastand 编辑于; 2016 年 4 月 12 日 下午 4:00
The Giving One 2016 年 4 月 12 日 下午 4:01 
引用自 Takingastand
My PC is no where near my modem so i cannot hook up through etherenet. it simply is not an option for my sadly, though i will look at that support link to see if it has any other options for me. thank you.
Is there an electrical outlet close to the modem ? Move the PC to the modem then, if so.

We will be skipping the first step if we continue. So hopefully, you understand that.

Boot your PC into safe mode with networking and log into your Steam account and test your downloads there using the Steam client. See if you notice improvement.

What is the operating system ? Have you changed the operating system from one that was previously installed ?

EDIT..Have you tried to change download regions many times yet to several different locations ? Tried a region as far away as possible also ?
最后由 The Giving One 编辑于; 2016 年 4 月 12 日 下午 4:10
Takingastand 2016 年 4 月 12 日 下午 4:05 
So to answer your questions in order:

there are outlets, but none easily accessible, the modem is in a cabinet above our living room television.

i will try to boot in safe mode.

It currently has windows 10, the PC originally had 8.1. there were some problems with the initial uprgade to 10, but those have since been resolved and i have even redownloaded a good half of my steam library back already since then. the current issue is only very recent, like within the last couple of weeks or so.
Takingastand 2016 年 4 月 12 日 下午 4:06 
@The Giving One, i have not yet tried a region change, as i am unsure how to do so.
The Giving One 2016 年 4 月 12 日 下午 4:09 
1. I said safe mode "with networking". Not simply safe mode.

2. Exactly why I asked you that about the OS. Where did you get the drivers for that computer that will support all the hardware, including the wireless device, that will run on Windows 10 ?

Post the exact model and manufacturer of the computer exactly, please. Model number also, exactly. If it is a custom build, then post the exact motherboard.

EDIT...

引用自 Takingastand
@The Giving One, i have not yet tried a region change, as i am unsure how to do so.
Your post ninja'd mine. Go to "Steam" in the top left of the client, then "settings" then "downloads".

Change the download region but do it several times to several different ones before you decide that does not help .Try one very far away from you also...as in on the other side of the Earth if possible.

Do that after you post the answers to my questions, please.
最后由 The Giving One 编辑于; 2016 年 4 月 12 日 下午 4:33
Takingastand 2016 年 4 月 12 日 下午 4:11 
ASUS M32 series pc, AMD A8 quad core processor, i get wifi through a netgear usb wifi adapter.
The Giving One 2016 年 4 月 12 日 下午 4:13 
Is this 64 bit Windows 10 ?

Did you get the drivers from here ? 64 bit drivers seem to be the only ones. Is this the exact computer ?

https://www.asus.com/us/Tower-PCs/M32AD/HelpDesk_Download/

Also, checking for critical BIOS updates is suggested when you change the OS on a computer. Let's just assume for now, that is not the issue here but you should still consider that at some point.
最后由 The Giving One 编辑于; 2016 年 4 月 12 日 下午 4:13
SpicyJam23 2016 年 4 月 12 日 下午 4:14 
i
Takingastand 2016 年 4 月 12 日 下午 4:14 
it is 64 bit, i dont know much about drivers tbh.
The Giving One 2016 年 4 月 12 日 下午 4:16 
引用自 Takingastand
ASUS M32 series pc, AMD A8 quad core processor, i get wifi through a netgear usb wifi adapter.
If drivers are possibly an issue, then not having the proper USB controller drivers can be a problem. Without bypassing the router, this is all just speculation here at this point anyway.

Troubleshooting takes steps. We have skipped the first step, just to kindly remind you here.
Takingastand 2016 年 4 月 12 日 下午 4:17 
yes, i am very aware of that, but step 1 was not a viable option, just to kindly remind you here.
The Giving One 2016 年 4 月 12 日 下午 4:18 
引用自 Takingastand
it is 64 bit, i dont know much about drivers tbh.
You cannot just install any OS on just any computer. Drivers must exist and be installed for that computer. I suggest you download all the drivers from that page linked, if that is the computer that is. Especially the chipset, audio, and LAN.

Also, there is the BIOS issue that can sometimes make a difference. I will recommend the hardware and OS forum here if you decide to check into the BIOS updating for that OS. That is off topic for this forum anyway, as that is not related to Steam.

http://steamcommunity.com/discussions/forum/11/
最后由 The Giving One 编辑于; 2016 年 4 月 12 日 下午 4:18
Takingastand 2016 年 4 月 12 日 下午 4:20 
the computer in the link is mine, ill download the drivers and see if that helps.
The Giving One 2016 年 4 月 12 日 下午 4:21 
引用自 Takingastand
yes, i am very aware of that, but step 1 was not a viable option, just to kindly remind you here.
It is an option, just one that you don't want to try at this point. Longer cables are available, as well as extension cords, with all due respect. Not trying to be rude here, but just saying routers are very often an issue, especailly since the way you describe it, the router may be located with walls and/or floors in between it and the computer.
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发帖日期: 2016 年 4 月 12 日 下午 3:54
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