Trade Hold

[T i a g o]

I already have steam mobile authenticator last March 2016, but yesterday i decided to factory reset my phone, after reseting my phone I install steam app and log-in and i will confirm some trade offers its says that I am log-in to new device. Is there a way to remove that trade hold since I already used steam mobile authenticator last March? Is there a verification that i already used steam mobile authenticator last march? Thank you for suggestions and answers.

[The Giving One]

It is a normal trading and market restriction with new devices or devices on which you reset the restriction on, as you said you did with your phone.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

Newly Authorized Device

If you are logging onto Steam from a device that has not been Steam Guarded for 7 days you will not be able to trade or use the Community Market from this device for 7 days. Any other devices that have already been authorized for 7 days will still be able to trade and use the Community Market.

Actions such as clearing your web browser cookies, using a new web browser, reinstalling Steam, and reformatting your computer will trigger this restriction.

If you have had a Steam Guard Mobile Authenticator on your account for at least 7 days, there will be no trading or Market restrictions for using new devices/computers.

[T i a g o]

If you have had a Steam Guard Mobile Authenticator on your account for at least 7 days, there will be no trading or Market restrictions for using new devices/computers.

How about this? Can you explain further? Thanks for comment.

[The Giving One]

Originally posted by T i a g o:

If you have had a Steam Guard Mobile Authenticator on your account for at least 7 days, there will be no trading or Market restrictions for using new devices/computers.

How about this? Can you explain further? Thanks for comment.

It really should say "7 straight days" but I guess they figure that is supposed to be understood because you have "reset" or logged in using a new device. And therefore, it has not yet been 7 straight days.

If you turn it off at 6 days 23 hours and 59 seconds, the time starts all over again. Does that answer your question ?

[T i a g o]

For me it says that if i have Steam Guard mobile authenticator for at least 7 days on my account (steam), If I use any devices or new devices no more trade or market restrictions. Meaning I will be able to trade even if I use New device. Is that right?

[T i a g o]

Since I have Steam Guard mobile authenticator on my account last March 2016.

[The Giving One]

Originally posted by T i a g o:

For me it says that if i have Steam Guard mobile authenticator for at least 7 days on my account (steam), If I use any devices or new devices no more trade or market restrictions. Meaning I will be able to trade even if I use New device. Is that right?

Not sure if I understand you correctly here but you said in the title that you reset your phone...

Originally posted by T i a g o:

but yesterday i decided to factory reset my phone,

So you have not had the Steam Guard Mobile Authenticator enabled on your account for 7 days yet, right ?

AFTER that 7 days, yes, there should be...

Originally posted by The Giving One:

no trading or Market restrictions for using new devices/computers.

As long as you don't do anything else listed there on that page to further restrict your access to the market, of course.

You reset your phone. Steam sees it as a "new device" to help to protect your account and items.

[T i a g o]

Ok. I understand it now. Thank you bro!

[The Giving One]

Originally posted by T i a g o:

Ok. I understand it now. Thank you bro!

You are welcome and I truly hope that helped you. It can be a bit confusing..all these restrictions and how you can trigger them. That page I linked to you can help you avoid those or at least be prepared for them in the future.

Good luck to you always.

[ KARR™]

Originally posted by T i a g o:

For me it says that if i have Steam Guard mobile authenticator for at least 7 days on my account (steam), If I use any devices or new devices no more trade or market restrictions. Meaning I will be able to trade even if I use New device. Is that right?

No.

You need to have it turned on and have had it turned on for the PAST 7 days (not just *ANY* seven days) on that device.

So today... you would have needed to have had it turned on from the 19th May -> 26th May.

[Thoughtful Gendarme]

That's True