REFUND ABUSE?

[Doppy]

I bought a game ( It's not really a game... It's actually a software) and I found it bad.. I refunded the game and looked for another game to use my 1000 pesos in my steam wallet on. I also found it bad...

Will it be considered as "refund abuse" if I refunded this second game just after I just recently refunded a game?

(a reply from a steam dev would be great)

[The Giving One]

These forums are user forums and we are just users like you here. There is this on the refund policy page...

"Abuse"

"Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price."

And then this....

"Is there a limit to how many purchases I can request a refund for?"

"You can submit any number of refund requests for eligible purchases.

If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature."

https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#limit

No, what you want to do does not sound like abuse to me, personally. Thanks.

[FPS]

Well, using refund as a trial version isn't welcome. But you can try anyway, it's entirely up to steam to decide.
No steam officials here btw, just common users

[Doppy]

Originally posted by The Giving One:

These forums are user forums and we are just users like you here. There is this on the refund policy page...

"Abuse"

"Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price."

And then this....

"Is there a limit to how many purchases I can request a refund for?"

"You can submit any number of refund requests for eligible purchases.

If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature."

https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#limit

No, what you want to do does not sound like abuse to me, personally. Thanks.

So.. What I'm about to do is NOT counted as abuse?

[The Giving One]

Originally posted by lolman445:

So.. What I'm about to do is NOT counted as abuse?

We can only guess here. It does not "seem" like abuse to me personally, but we don't work for Valve here. If you get a message about your purchases and refunds at some point, then you may want to take a step back and be more careful about your game choices.

If you buy games and play them for 1.9 hours, then yes. I would say that looks like abuse.

But if you simply buy a game and try to play it and cannot get it to work or instantly don't like it, then I would say no, that does not look like abuse.

But again, that is just my opinion here. If you have game issues where they will not launch on your Steam and you meet the system requirements for the game, asking for help here on getting the game to work on your system is always a good idea before going all refund quickly, just in case that helps you and applies.

I wish you good luck always in whatever happens. Thanks.