My csgo says : "Your graphics card does not support all features"

[jxcob]

please help me, I know my PC can run CS:GO, I just installed Windows 8.1 on my PC. It ran fine before when I had Ubuntu 14.04 on it, any help would be nice. Please help soon, I really want to play some CS:GO.

[jxcob]

Originally posted by Hanging Chad:

And listing your system specs would be a bad idea because...?

I'm sorry I forgot to. I will add them soon

[jxcob]

Originally posted by Hanging Chad:

And listing your system specs would be a bad idea because...?

OS Name : Microsoft Windows 8.1 Pro
Sytem Model : HP G62 Notebook PC
Processor : AMD Turion II P540 Dual-Core Proccessor
System Type : 64-bit

[The Giving One]

Are you sure you have the drivers downloaded and installed properly since you have changed the OS on that computer and going from Linux based as well ?

I would also be concerned with any BIOS issues that may be present from changing the OS as you have.

Only get those from the official manufacturer's webpage of the hardware. GPU drivers from AMD or Nvidia (don't see that in your specs, by the way).

EDIT..There seems to be different models of the G62 so you need to be sure you have the right model when searching for and getting drivers/BIOS files.

For example here is one model on HP but I don't know if this is your specific model or not. Posting that maybe would be a good idea if you will, please.

http://support.hp.com/us-en/product/HP-G62-Notebook-PC-series/4150047/model/4221399/drivers

[DarkMage]

I have the same issue for some reason windows 8.1 destroyed some of my games.

[jxcob]

Originally posted by The Giving One:

Are you sure you have the drivers downloaded and installed properly since you have changed the OS on that computer and going from Linux based as well ?

I would also be concerned with any BIOS issues that may be present from changing the OS as you have.

Only get those from the official manufacturer's webpage of the hardware. GPU drivers from AMD or Nvidia (don't see that in your specs, by the way).

EDIT..There seems to be different models of the G62 so you need to be sure you have the right model when searching for and getting drivers/BIOS files.

For example here is one model on HP...

http://support.hp.com/us-en/product/HP-G62-Notebook-PC-series/4150047/model/4221399/drivers

My mistake, I didn't know there was more than one model of the G62. Mine is a HP G62-435DX Notebook PC (Read it off my laptop lol)

[jxcob]

Originally posted by xXDarkMageXx:

I have the same issue for some reason windows 8.1 destroyed some of my games.

Same bro, I don't know what's up. Maybe I should reinstall ubuntu... but that is my last resort

[The Giving One]

Originally posted by 🎮 Chow 🎮 (Trading):

My mistake, I didn't know there was more than one model of the G62. Mine is a HP G62-435DX Notebook PC (Read it off my laptop lol)

Ok, thanks. Now use that HP official site and enter your OS and computer model and download and install the drivers and check the BIOS issue I mentioned. Only update the BIOS if absolutely necessary but since you have Linux based, I would think that needs looking into.

[jxcob]

Originally posted by Hanging Chad:

According to this:

http://www.techradar.com/us/reviews/pc-mac/laptops-portable-pcs/laptops-and-netbooks/hp-g62-985179/review

You have very weak integrated Intel onboard graphics.


Green Compliant Yes
Hard Drive Capacity 320 GB
Processor Manufacturer Intel
Graphics Controller Manufacturer Intel
Graphics Controller Model HD Graphics
Wireless LAN Yes
Optical Drive Type DVD-Writer
Graphics Memory Accessibility Shared
Webcam Yes
Backlight Technology LED
Product Family G62-b00
Operating System Architecture 64-bit
Processor Model i5-460M
Colour Matte Black
Operating System Windows 7 Home Premium
Brand Name HP
Processor Speed 2.53 GHz
Processor Type Core i5
Screen Size 39.6 cm (15.6")
Number of Cells 6-cell
Screen Resolution 1366 x 768
Standard Memory 3 GB
Weight (Approximate) 2.20 kg
Cache 3 MB
Processor Core Dual-core (2 Core)
Green Compliance Certificate/Authority ENERGY STAR, EPEAT Silver
64-bit Processing Yes
Chipset Manufacturer Intel
Chipset Model HM55 Express
Number of Total Memory Slots 2
Optical Media Supported DVD-RAM/±R/±RW
Dual-Layer Media Supported Yes
Labeling Technology LightScribe
Graphics Memory Capacity Up to 1.24 GB
Display Screen Type Active Matrix TFT Colour LCD
Display Screen Technology BrightView
Wireless LAN Standard IEEE 802.11n
Ethernet Technology Fast Ethernet
Height 36.8 mm
Width 374 mm
Depth 246 mm
Screen Mode WXGA
Memory Technology DDR3 SDRAM
Product Series G62-b00
Manufacturer Hewlett-Packard
Product Model G62-b32SA
Product Name G62-b32SA Notebook
Pointing Device Type TouchPad
Aspect Ratio 16:9
Manufacturer Part Number LD671EA#ABU
Manufacturer Website Address http://www.hp.com/uk
Marketing Information

Full PC performance on the go, at a great price. Express yourself, do more, and have more fun - with worry-free computing at an affordable price. The HP G62 Notebook PC gives you the perfect balance of technology and style, with all the functionality you need.
Maximum Memory 4 GB
Battery Chemistry Lithium Ion (Li-Ion)
Package Contents
G62-b32SA Notebook
Lithium Ion Battery
AC Adapter
Limited Warranty 1 Year
More
Less

Yes, that's my potato alright. However, it does run CS:GO on ubuntu for some reason.

[The Giving One]

CORRECTION..I don't see Windows 8.1 drivers in the drop menu. I only see Windows 7 and 10 in the drop.

http://support.hp.com/us-en/drivers/selfservice/HP-G62-400-Notebook-PC-series/4346237/model/5051466

Is that the right computer ?

[jxcob]

Originally posted by The Giving One:

CORRECTION..I don't see Windows 8.1 drivers in the drop menu. I only see Windows 7 and 10 in the drop.

http://support.hp.com/us-en/drivers/selfservice/HP-G62-400-Notebook-PC-series/4346237/model/5051466

Is that the right computer ?

My Windows 8.1 is custom installed, I bought it off Amazon when my ubuntu linux conked out

[The Giving One]

Originally posted by 🎮 Chow 🎮 (Trading):

Originally posted by The Giving One:

CORRECTION..I don't see Windows 8.1 drivers in the drop menu. I only see Windows 7 and 10 in the drop.

http://support.hp.com/us-en/drivers/selfservice/HP-G62-400-Notebook-PC-series/4346237/model/5051466

Is that the right computer ?

My Windows 8.1 is custom installed, I bought it off Amazon when my ubuntu linux conked out

Let's say I did a format and wanted to reinstall Windows 8.1 then. Where am I going to get the drivers from ?

[jxcob]

Originally posted by The Giving One:

Originally posted by 🎮 Chow 🎮 (Trading):

My Windows 8.1 is custom installed, I bought it off Amazon when my ubuntu linux conked out

Let's say I did a format and wanted to reinstall Windows 8.1 then. Where am I going to get the drivers from ?

Ummm, HP? or AMD according to my potato pc. Im installing the drivers, if this works I would be so happy

[The Giving One]

Originally posted by 🎮 Chow 🎮 (Trading):

Ummm, HP? or AMD according to my potato pc. Im installing the drivers, if this works I would be so happy

You are installing the drivers "HOW" and from "WHERE" exactly ? I don't see Windows 8.1 drivers listed on HP, unless I linked the wrong computer.

Again, and I hope you will excuse me, where did you get the drivers and I am not talking about Windows update.

And what about the BIOS ?

[jxcob]

Originally posted by The Giving One:

Originally posted by 🎮 Chow 🎮 (Trading):

Ummm, HP? or AMD according to my potato pc. Im installing the drivers, if this works I would be so happy

You are installing the drivers "HOW" and from "WHERE" exactly ? I don't see Windows 8.1 drivers listed on HP, unless I linked the wrong computer.

Again, and I hope you will excuse me, where did you get the drivers and I am not talking about Windows update.

And what about the BIOS ?

thank you for your extreme patience, I tried installing the Windows 7 drivers, but no dice, which I didn't expect to work because it wasn't Windows 8.1. I might as well dual boot with Ubuntu. It's probably for the best. I hope I get a better PC soon.

[The Giving One]

Originally posted by 🎮 Chow 🎮 (Trading):

thank you for your extreme patience, I tried installing the Windows 7 drivers, but no dice, which I didn't expect to work because it wasn't Windows 8.1. I might as well dual boot with Ubuntu. It's probably for the best. I hope I get a better PC soon.

You are welcome, but that is not a good idea, as you seem to understand now. You don't have Windows 7..you have Windows 8.1.

You could install Windows 7 perhaps, if you have a good Micorsoft product key. With all that has been done on that PC as of now (going from Linux based to W8.1 and then if you did that W7), I would consider reformatting and starting over because the only way to install an OS on a computer properly is to do so cleanly (reformat).

Not sure that dual boot is going to work either from Linux based to Windows because you are still using the same BIOS. Not sure why you keep ignoring what I am saying about the BIOS but I highly suggest that you look into that before you get into a big hurry and get further in trouble there. Just my suggestion is all.

There is a hardware and OS forum here where you can get help on that. This is not a Steam issue, I would say. It is an OS issue. That forum is your best bet then.

EDIT..Here is the forum...

http://steamcommunity.com/discussions/forum/11/