Continue May 1, 2016 @ 4:19am
High ping in all games
Okay so I've been getting high ping in all games for the last month. I used to have a constant 50-70 depending on the game, now I'm lucky to get a constant 120. It spikes constantly to over 200 and most multiplayers games are unplayable. I've tried everything from reinstalling windows, drivers, firmware, games, to calling my ISP and having someone come check my setup. Nothing seems to be working. Any other hail marys I could try?

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Showing 1-15 of 17 comments
The Giving One May 1, 2016 @ 4:22am 
Are you using a router for this ?

Do you have any programs from this list ?

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

If you reinstalled Windows and also reinstalled the same software from that list, that could be a possibility. Also, your modem/router can be a possibilty.

Bypass the router, if so, and use ethernet only.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

EDT....What is your operating system on that computer and is it 64 or 32 bit ?
Last edited by The Giving One; May 1, 2016 @ 4:39am
Continue May 1, 2016 @ 4:25am 
Currently running on Windows 10 Pro. I'm also on a wired connection and have been for about two years. Relatively new ethernet cable.
Continue May 1, 2016 @ 4:27am 
I've connected directly to the modem and the problem still occurs.
The Giving One May 1, 2016 @ 4:31am 
Originally posted by Continue:
Currently running on Windows 10 Pro. I'm also on a wired connection and have been for about two years. Relatively new ethernet cable.
Did your computer come with Windows 10 or did you change to that OS ?

Post the exact model and manufacturer of the computer and the model number, exactly, please.

If it is a custom build, post the exact motherboard.

You did not answer one of my questions in my first reply. And you did not clarify if you have 32 or 64 bit OS. Please reply to all questions as best as you can when you do reply. Thanks.
Continue May 1, 2016 @ 4:34am 
64-bit. Custom built computer - ASRock 970 Extreme3 ATX AM3+
I use panda antivirus, however it was downloaded on my computer when my internet connection was perfectly fine. I'll try uninstalling it to see if it helps.
The Giving One May 1, 2016 @ 4:36am 
Originally posted by Continue:
64-bit. Custom built computer - ASRock 970 Extreme3 ATX AM3+
I use panda antivirus, however it was downloaded on my computer when my internet connection was perfectly fine. I'll try uninstalling it to see if it helps.
If you get to uninstalling it temporarily to test this issue, then reboot your computer.

Reboot after uninstalling anything listed there. Is Panda the only one program you have from that list ?

EDIT..I asked you if you always had Windows 10 or your changed to that OS. You seem to have missed that also. Please desribe the nature of that OS being on that computer. Upgrade or fresh install ?
Last edited by The Giving One; May 1, 2016 @ 4:52am
Continue May 1, 2016 @ 4:39am 
Originally posted by The Giving One:
Originally posted by Continue:
64-bit. Custom built computer - ASRock 970 Extreme3 ATX AM3+
I use panda antivirus, however it was downloaded on my computer when my internet connection was perfectly fine. I'll try uninstalling it to see if it helps.
If you get to uninstalling it temporarily to test this issue, then reboot your computer.

Reboot after uninstalling anything listed there. Is Panda the only one program you have from that list ?

Yes it is.
Continue May 1, 2016 @ 4:44am 
Originally posted by The Giving One:
EDIT..I asked you if you always had Windows 10 or your changed to that OS. You seem to have missed that also. Please desribe the nature of that OS being on that computer. Upgrade or fresh install ?

Well when I initially built it, it had windows 7 on it and I upgraded to windows 10 when it came out. About a month ago, I was sort of "spring cleaning" and wiped my hard drives and reinstalled windows 10.
The Giving One May 1, 2016 @ 4:47am 
Originally posted by Continue:
Originally posted by The Giving One:
EDIT..I asked you if you always had Windows 10 or your changed to that OS. You seem to have missed that also. Please desribe the nature of that OS being on that computer. Upgrade or fresh install ?

Well when I initially built it, it had windows 7 on it and I upgraded to windows 10 when it came out. About a month ago, I was sort of "spring cleaning" and wiped my hard drives and reinstalled windows 10.
That is why I asked you that. I would only get the drivers from here, if I have the right board, and not from Windows update if that is what you did.

http://www.asrock.com/mb/AMD/970%20Extreme3/?cat=Download

I don't recommend the upgrade process, as there can possibly be driver conflicts when you do that.

The only way to cleanly install an OS on a computer is to do just that....format and install cleanly.

AND, depending on the system, there can be BIOS issues when you change the OS on a computer.
Continue May 1, 2016 @ 4:47am 
Wow! I don't know if it was panda that did it, because I was having issues in League of Legends as well which isn't a steam game, but the issue is gone! Thank you so much!
Continue May 1, 2016 @ 4:48am 
Originally posted by The Giving One:
Originally posted by Continue:

Well when I initially built it, it had windows 7 on it and I upgraded to windows 10 when it came out. About a month ago, I was sort of "spring cleaning" and wiped my hard drives and reinstalled windows 10.
That is why I asked you that. I would only get the drivers from here, if I have the right board, and not from Windows update if that is what you did.

http://www.asrock.com/mb/AMD/970%20Extreme3/?cat=Download

I don't recommend the upgrade process, as there can possibly be driver conflicts when you do that.

The only way to cleanly install an OS on a computer is to do just that....format and install cleanly.

AND, depending on the system, there can be BIOS issues when you change the OS on a computer.

Nah I got all my drivers directly from the manufacturer websites.
The Giving One May 1, 2016 @ 4:50am 
Originally posted by Continue:
Wow! I don't know if it was panda that did it, because I was having issues in League of Legends as well which isn't a steam game, but the issue is gone! Thank you so much!
If that did in fact resolve your issue, then you are totally welcome and we are glad to know that. You can see how new issues can come up even if you never had a problem before with that same software.

You can "try" to reinstall Panda and do the other steps listed there on that page, but I personally would kindly suggest that you avoid AV programs and most other programs that are listed there.

If you need more help here, please let us know. Otherwise, good luck to you always.
whatever. May 1, 2016 @ 5:23am 
Change it in game settings.
Yuri May 1, 2016 @ 5:54am 
did u hv trying to use vpn?
Helix May 1, 2016 @ 6:28am 
your isp is probably ♥♥♥♥♥♥♥ you
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Date Posted: May 1, 2016 @ 4:19am
Posts: 17