Exiled Alchemist 2016 年 4 月 20 日 下午 7:12
Magicka Bundle Charging for Content Already Owned
When I looked at the store page I saw that the Magicak Bundle was on sale. This is the price I see on the store page.

http://steamcommunity.com/sharedfiles/filedetails/?id=669746542

Notice it shows that I already own Magicka 1 base game. Now look at what happens when I add it to the cart.

http://steamcommunity.com/sharedfiles/filedetails/?id=669747593

The bundle is adding Magicka 1 base game to the list yet I already own it so why am I getting charged extra and have to buy it again? Well lets try to buy it anyway.

http://steamcommunity.com/sharedfiles/filedetails/?id=669748737

Look at that Steam knows I own the game and even if I get the bundle I wouldn't get a second key. So it looks like the bundle content detection is broken. I really did want to buy the bundle but with the way the bundle works I can't because I don't want to be charged extra for something that I'm not going to be getting anyway.

I know a work around is to add the items I don't own seprate and buy it that way, but still I would have to pay more then what the bundle price would have been if it worked correctly. I really hope that this gets fixed because it's annoying that I can't buy the bundle without having it try to force me to buy Magicka 1 base game again.
最後修改者:Exiled Alchemist; 2016 年 4 月 20 日 下午 7:28
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目前顯示第 1-15 則留言,共 16
Spawn of Totoro 2016 年 4 月 20 日 下午 7:59 
Then the bundle is still a better deal, even if you don't get the copy.

This is the way it has always been on Steam and why developers can offer such deep discounts on their bundles.

You are not being charged extra either. You are still saving more by buying the bundle.

There was an option recently added for the developer to removed the costs of already owned games in their bundles, but it is up to them to do so.
最後修改者:Spawn of Totoro; 2016 年 4 月 20 日 下午 8:01
Exiled Alchemist 2016 年 4 月 20 日 下午 8:07 
Yet all the other content that I own for Magicka 1 is removed from the list. I should only have to buy the missing Magicka 1 DLC and Magicka 2 with it's DLCs that are in the bundle. I should not have to pay an extra $1.72 for content that I already own and won't get a key for anyways. It's a waste of money and an extra charge that I shouldn't have to pay for. Also I have sent a support ticket on the matter. However I feel that it will not get looked at, or even resolved before the sale ends. So as it stands I won't be able to buy this bundle because not only will I not support being overcharged for content I already own, but I don't have the money to cover the extra charge for that added content that shouldn't be added in the first place.
最後修改者:Exiled Alchemist; 2016 年 4 月 20 日 下午 8:09
Spawn of Totoro 2016 年 4 月 20 日 下午 8:15 
If you are still paying less then what the cost for buying just the parts you are missing, then you are not paying extra and are still getting a good deal.

This isn't a support issue as it is working as intended.

You are free to feel how ever you want on the matter, but calling it an extra charge isn't true, since you are not pay any more for the bundle then anyone else and (as I said above) if it is less then what it would cost to buy just what you are missing, then it is till a good deal.
Exiled Alchemist 2016 年 4 月 20 日 下午 8:30 
Bundle price on the store page $11.40.

Bundle price in the cart before purchase $13.12.

This is not tax being added by Steam. This is the bundle auto adding Magicka 1 to the list that the bundle shouldn't be adding in the first place. So yes it is charging me extra for something I already own. Magicka 1 should not be included in the bundle because I ALREADY OWN IT! -.-

The bundle is not detecting that I own Magicka 1 when it's added to the cart. Meaning it's adding it to the bundle and charging me for it anyways. This means that the bundle detection that is in place not only by the publisher, but within Steam it self is not working as intended. So yes it is a support issue.
Spawn of Totoro 2016 年 4 月 20 日 下午 8:36 
Just tried it with mine. The bundle does still list magica (and states I will not get an extra copy), but the charge didn't change from $9.99 at any point.

Have you tried restarting the Steam Client?
Sinistral 2016 年 4 月 20 日 下午 8:37 
Spawn of Totoro, there is something strange. The cart price is also higher ($24.75) than the advertised bundle price ($22.61) I'm getting shown. I believe the issue is that the bundle price has a higher average discount per item than the sum average discount of what the user's account does not have. When added to the cart the the checkout system notes you already have the item and gives you the non-bundle individual item on-sale price while still displaying the title you already own. Since you cannot gift it to yourself you can only pay the price it offers you.

ExiledAlchemist could be paying more than what the bundle would have cost if they had paid less than the difference for Magicka. It has been in a bundle (how I purchased my copy), and it may have been for $1.

Unfortunately, I don't think you have any good options, ExhiledChemist. You can't gift it to yourself. You can't buy it and open a support ticket because the 2-hour refund limit goes out the window when it's DLC added onto a game so a refund is not an option. The only thing I think you can do is buy it, open a support ticket explaining the situation and send them your pictures and perhaps a link to this thread. :/

I find it most bizarre the publisher disabled gifting on the bundle altogether though.
最後修改者:Sinistral; 2016 年 4 月 20 日 下午 8:38
Spawn of Totoro 2016 年 4 月 20 日 下午 8:41 
Also, what about tax? Illinois charges tax on Steam.

I see if there is anyone I can let know about it, but support won't be able to do anything before the sale is over and I can't seem to reproduce the issue.
最後修改者:Spawn of Totoro; 2016 年 4 月 20 日 下午 8:44
Exiled Alchemist 2016 年 4 月 20 日 下午 9:01 
Okay did a restart for Steam client and still got the wrong cart price. Next I restarted my computer and Steam and still got the wrong cart price. Yes I have sent in a support ticket already with image proof. Yes I know that it won't get resolved that way before the sale is over. I haven't paid for the bundle because I don't have enough to cover the extra $1.72 charge that is being added from the bundle trying to force me pay for Magicka 1 again.

As for the illinois state tax that is irrelevant to my issue because the price I'm seeing is taking place before that screen even shows up. If the price was what was shown on the store page then I would have been able to cover it with the tax. However do to the added price of Magicka 1 I cannot afford the bundle.

As it stands I'll just have to pass on the bundle and hope that when it goes on sale again this issue is resolved by then.
Sinistral 2016 年 4 月 20 日 下午 9:06 
I just tried checking how it showed up in Firefox (and the items weren't already in my cart as they are on Steam) and added each item individually. The cart showed me the same price as the "Individual price of the 26 items you don't already have" price, so that is correct.

I did see Steam is advertising the entire bundle at $25.82 (72% discount) when logged out on the store page and $22.61 (71% discount) when logged in. I'm pretty sure the issue is either with a wrong total calculated by a (possibly incorrect) sum average or the fact that the base Magicka game is getting put in at the end but probably not calculated into the bundle listing's unique user page (though the difference in price I was getting between bundle listing and checkout page did not make up the difference of the price of Magicka).

ExiledAlchemist's photos are on a pre-tax page also.

I think something just got screwed up on the Steam end.
最後修改者:Sinistral; 2016 年 4 月 20 日 下午 9:07
Exiled Alchemist 2016 年 4 月 20 日 下午 9:17 
I agree that something is not correct with the way the bundle is being calculated. As well as the bundle not correctly removing Magicka from the bundle when it's added to the cart. I don't know if that is because I don't own the last Magica DLC The Ninth Element Novel, or if the bundle just isn't seeing that I already own Magicka. Ether way something just isn't right, and from the looks of it the issue won't be resolved until long after the sale is over.
Spawn of Totoro 2016 年 4 月 20 日 下午 9:26 
The first screenshot shows $11.40, the cart shows $13.12. There is a $1.72 cent diffrence. The cost of Magica in the pack is $2.50, so adding Magica doesn't seem to account for the price diffrence.

It is too much for it to be your taxes.

Either way, I posted to let someone know about it. That is about all I can do.
Exiled Alchemist 2016 年 4 月 20 日 下午 9:47 
Bundles reduce the price even more. That is why bundles save more money. In other words the bundle decreases the price of Magicka from $2.50 to $1.72 because of it being added to the bundle.

However it shouldn't be included in the first place because again I already own Magicka. I shouldn't be seeing Magika listed as part of the bundle on the cart page. All the other DLCs that I already own for Magicka aren't showing on the cart page so Magicka it self shouldn't be showing as well.
 KARR™ 2016 年 4 月 21 日 上午 4:50 
Can confirm if i add the bundle to my checkout page, already owning Magicka.... The page does NOT show Magika on the items that it states it will be charging for.

16 of 28 items from this bundle are already in your library.
Buy this bundle to save 14% off the 12 items you don't yet have!

Includes 12 items: Magicka: Gamer Bundle, Magicka: Holiday Spirit Item Pack, Magicka: Horror Props Item Pack, Magicka: Mega Villain Robes, Magicka: Aspiring Musician Robes, Magicka: Peculiar Gadgets Item Pack, Magicka: Heirlooms Item Pack, Magicka: The Ninth Element Novel, Magicka 2, Magicka 2: Gates of Midgård Challenge pack, Magicka 2: Three Cardinals Robe Pack, Magicka 2: Ice, Death and Fury
obsidian_whiskers 2016 年 4 月 21 日 上午 5:12 
Just for the record, Exiled Alchemist’s problem is real, because I’m suffering under exactly the same problem regarding the Magicka bundle.

On the store page the amount is still right (it also shows the games I own correctly), but when I add the bundle to my shopping cart and enter the cart, Magicka 1 (the main game) is suddenly falsely added to the amount (even though I already own it).

Not everybody is affected by this bug, my guess would be that there’s an error with recognizing my license/subscription, I got subID 7238 (Magicka Retail CD-Key).

By the way, this indeed seems to happen more often with the new bundle system (where you only have to pay for games you don’t own yet). A similar error happened to me not too long ago with the Resident Evil Bundle (only in this case the Resident Evil 5 Gold Edition was falsely added even if you owned it), but luckily the devs would fix this problem in time after some people complained in the forum. Read the thread if you don’t believe me. The bundle wouldn’t recognize separate game and DLC licenses, Devs said the culprit was a ghost app in one of the packages that they had to remove, and after that the bundle worked.
http://steamcommunity.com/app/21690/discussions/0/392184522702706638/

最後修改者:obsidian_whiskers; 2016 年 4 月 21 日 上午 5:44
Exiled Alchemist 2016 年 4 月 21 日 上午 10:23 
I saw another person with the same issue in the Magicka 2 discussion. His has the same yet different issue. For him the bundle in the cart is trying to have him rebuy a Magicka 1 DLC that he already owns. So it's not just Magicka 1 base game showing up in the cart for people that already own it. It can be anything that is part of the bundle that is getting added even tho people may own parts of the bundle already.

So what ever the issue is it looks like it's with the bundle detection not working as intended.
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張貼日期: 2016 年 4 月 20 日 下午 7:12
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