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I appreciate it...
I will still check the exceptions.
OP, the good habitualaction mentioned to you before about drivers and the good Snapjak just got the correct number for you apparently. You need to be sure your Drivers are supported for that computer and Windows 10, and that they are fully up to date.
I am not talking about GPU drivers here. System drivers from ACER.
THEN, you can get GPU drivers from AMD.
Maybe ACER screwed that up, OP. Not sure. Search for it there and link it here for us, please.
my sticker is AM5811
Only figured it out because memory stores have it as the M5811 AM5811-E1142
That is the same one I searched for. Just did it again, using that exact number.
No results for "AM5811 drivers"
Please, just go there and auto detect it using the tool on ACER, or manually search for it and link it here.
EDIT..Sorry, your post ninja'd me
"Auto detect device" in the middle.
FOUND IT! don't worry i got it. The A obviously stands for Aspire so I searched Aspire and found it... Wait here I'll link it.
EDIT:
Doesn;t have any drivers for Windows 10
http://www.acer.com/ac/en/US/content/support-product/1880;-;Aspire%20M5811
And NO Windows 10 drivers. Only Windows 7 drivers. That was my suspicion here from the start.