rich handsome 12 AGO 2016 a las 7:10 p. m.
PC IS DYING OR SOMETHIGN?
MY FPS HAS COMPLETELY DROPPED IN GAME I DONT KNOW WHATS HAPPENING PLEASE IDFK I AM SO SCARED!

I recently uninstalled Razer Cortex because I wasn't boosting my games FPS. And after doing that and deleting the files my PC FPS went to ♥♥♥♥...

But how could that be Razer Cortex? My games still ran at a decent FPS without Razer Cortex but now it just ♥♥♥♥ing died on me

EDIT: Everything is back to normal now.
Discussion will still be open due to communications I am having with some people but, I started a new discussion on the Hardware and OS Page.

Thanks for the help from
The Giving One
Última edición por rich handsome; 13 AGO 2016 a las 1:00 p. m.
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Mostrando 16-30 de 45 comentarios
rich handsome 12 AGO 2016 a las 8:16 p. m. 
Publicado originalmente por The Giving One:
Publicado originalmente por ンク huMma:

also how do I check if my games are exceptions??
If you don't know, then that surely suggests that you don't have them set as such, and that is maybe a problem here.

I would suggest that you got to the webpage for Avast, as I don't use any programs from that list so I don't know. Add Steam and games to exceptions for real-time scanning, NOT active scanning.

Sometimes, you can add the entire Steam folder, depending on settings for your antivirus program.

EDIT..Verywell, I see that you seem to say it is resolved, although we have not really done anything. I suspect that you still have issues there but are just not seeing it now.

Drivers from the official webpage (ACER) if they exist. Some computers do not have drivers for Windows 10 or other operating systems. You cannot run just any OS on just any computer.

And make those exceptions for Avast for sure. You NEED to do that at a minimum there.
Ok, I know this is over and such but I found this FAQ on Avast and I don't know if this is what those "Exceptions" you are talking about. So if you could check this out maybe and explain if this is what I need to do or if this isn't.
https://www.avast.com/faq.php?article=AVKB168
Última edición por rich handsome; 13 AGO 2016 a las 10:40 a. m.
Snapjak 12 AGO 2016 a las 8:21 p. m. 
Publicado originalmente por The Giving One:
No results for "AM5811-E1142 drivers"

http://www.acer.com/ac/en/US/search?q=AM5811-E1142%20drivers

I am not finding any results for that number on ACER. Are you sure you have the correct number ?

If you are, can you please go to that site and auto-detect the computer or manually search for it there and then link it here for us ?
Just so both of you know, under Acer's site it's actually M5811
rich handsome 12 AGO 2016 a las 8:21 p. m. 
Publicado originalmente por The Giving One:
Publicado originalmente por ンク huMma:

also how do I check if my games are exceptions??
If you don't know, then that surely suggests that you don't have them set as such, and that is maybe a problem here.

I would suggest that you got to the webpage for Avast, as I don't use any programs from that list so I don't know. Add Steam and games to exceptions for real-time scanning, NOT active scanning.

Sometimes, you can add the entire Steam folder, depending on settings for your antivirus program.

EDIT..Verywell, I see that you seem to say it is resolved, although we have not really done anything. I suspect that you still have issues there but are just not seeing it now.

Drivers from the official webpage (ACER) if they exist. Some computers do not have drivers for Windows 10 or other operating systems. You cannot run just any OS on just any computer.

And make those exceptions for Avast for sure. You NEED to do that at a minimum there.
It started to work again... My games FPS is back to normal...
I appreciate it...

I will still check the exceptions.
rich handsome 12 AGO 2016 a las 8:22 p. m. 
Publicado originalmente por Snapjak:
Publicado originalmente por The Giving One:
No results for "AM5811-E1142 drivers"

http://www.acer.com/ac/en/US/search?q=AM5811-E1142%20drivers

I am not finding any results for that number on ACER. Are you sure you have the correct number ?

If you are, can you please go to that site and auto-detect the computer or manually search for it there and then link it here for us ?
Just so both of you know, under Acer's site it's actually M5811
I got a sticker bro on my PC.
The Giving One 12 AGO 2016 a las 8:23 p. m. 
Publicado originalmente por Snapjak:
Just so both of you know, under Acer's site it's actually M5811
Thank you good sir ! I was thinking it must be off by a number or two. Much appreciated.

OP, the good habitualaction mentioned to you before about drivers and the good Snapjak just got the correct number for you apparently. You need to be sure your Drivers are supported for that computer and Windows 10, and that they are fully up to date.

I am not talking about GPU drivers here. System drivers from ACER.

THEN, you can get GPU drivers from AMD.

Publicado originalmente por ンク huMma:
I got a sticker bro on my PC.

Maybe ACER screwed that up, OP. Not sure. Search for it there and link it here for us, please.
Última edición por The Giving One; 12 AGO 2016 a las 8:29 p. m.
rich handsome 12 AGO 2016 a las 8:25 p. m. 
Publicado originalmente por The Giving One:
Publicado originalmente por Snapjak:
Just so both of you know, under Acer's site it's actually M5811
Thank you good sir ! I was thinking it must be off by a number or two. Much appreciated.

OP, the good habitualaction mentioned to you before about drivers and the good Snapjak just got the correct number for you apparently. You need to be sure your Drivers are supported for that computer and Windows 10, and that they are fully up to date.

I am not talking about GPU drivers here. System drivers from ACER.

THEN, you can get GPU drivers from AMD.
Sorry about that


my sticker is AM5811
Snapjak 12 AGO 2016 a las 8:27 p. m. 
It seems like it's listed as the Acer Aspire AM5811-E1142 but internally they drop that A.

Only figured it out because memory stores have it as the M5811 AM5811-E1142
rich handsome 12 AGO 2016 a las 8:27 p. m. 
Publicado originalmente por The Giving One:
No results for "AM5811-E1142 drivers"

http://www.acer.com/ac/en/US/search?q=AM5811-E1142%20drivers

I am not finding any results for that number on ACER. Are you sure you have the correct number ?

If you are, can you please go to that site and auto-detect the computer or manually search for it there and then link it here for us ?
I cannot find the 5M811 drivers either bro..
The Giving One 12 AGO 2016 a las 8:27 p. m. 
Publicado originalmente por ンク huMma:
my sticker is AM5811

That is the same one I searched for. Just did it again, using that exact number.

No results for "AM5811 drivers"

Please, just go there and auto detect it using the tool on ACER, or manually search for it and link it here.

EDIT..Sorry, your post ninja'd me
Última edición por The Giving One; 12 AGO 2016 a las 8:28 p. m.
rich handsome 12 AGO 2016 a las 8:29 p. m. 
Publicado originalmente por The Giving One:
Publicado originalmente por ンク huMma:
my sticker is AM5811

That is the same one I searched for. Just did it again, using that exact number.

No results for "AM5811 drivers"

Please, just go there and auto detect it using the tool on ACER, or manually search for it and link it here.
Can you link me to the auto-detect tool... I can't seem to find it...
Snapjak 12 AGO 2016 a las 8:29 p. m. 
M5811. Not 5M811
The Giving One 12 AGO 2016 a las 8:31 p. m. 
http://www.acer.com/ac/en/US/content/support

"Auto detect device" in the middle.
rich handsome 12 AGO 2016 a las 8:31 p. m. 
Publicado originalmente por Snapjak:
M5811. Not 5M811


Publicado originalmente por The Giving One:
Publicado originalmente por ンク huMma:
my sticker is AM5811

That is the same one I searched for. Just did it again, using that exact number.

No results for "AM5811 drivers"

Please, just go there and auto detect it using the tool on ACER, or manually search for it and link it here.

EDIT..Sorry, your post ninja'd me
FOUND IT! don't worry i got it. The A obviously stands for Aspire so I searched Aspire and found it... Wait here I'll link it.

EDIT:

Doesn;t have any drivers for Windows 10
Última edición por rich handsome; 12 AGO 2016 a las 8:31 p. m.
The Giving One 12 AGO 2016 a las 8:31 p. m. 
Publicado originalmente por Snapjak:
M5811. Not 5M811
I think we got a winner...

http://www.acer.com/ac/en/US/content/support-product/1880;-;Aspire%20M5811

And NO Windows 10 drivers. Only Windows 7 drivers. That was my suspicion here from the start.
Última edición por The Giving One; 12 AGO 2016 a las 8:36 p. m.
rich handsome 12 AGO 2016 a las 8:34 p. m. 
Publicado originalmente por The Giving One:
And NO Windows 10 drivers. Only Windows 7 drivers. That was my suspicion here from the start.
Yeah...
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Publicado el: 12 AGO 2016 a las 7:10 p. m.
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