Seagate Problem?

[Jeff The Killer]

Recently, seagate 1TB was on and has most of my game files there so I can play games for Steam, then all of a sudden, it dc from it while I was playing Witcher 3. So I remove the drive then back in...it does recognize the drive but the game won't work and I check Storage and its not appearing at all on Windows 10. Help? Idk why this starts now, been using it almost a year?

[The Giving One]

In the meantime, I highly suggest that you read that Windows 10 upgrade guide, as that may have helpful info for you in it. I searched that using the 2015 only model but there seems to be a 14" and a 17" model. The FAQ info in your quote of me above was about the 17" model, it seems. I suggest that you read that part of the FAQ and search that FAQ for other helpful information.

I think you can fix this and maybe your drive is ok. This is only my assumption right now and I am not sure so if you do somehow get into the drive at some point, I highly suggest that you follow the advice of others here and back up important data just in case the drive is failing. Please post back with what you find out about this and if you need more help.

Update the Drivers also. Update ALL of the drivers, chipset first, and then the rest. Apparently, you do this using Synapse or manually downloading them such as how I linked it before if that is the correct computer, so update Synapse also if needed then check for driver updates using it.

EDIT..Honestly, this is more related to the hardware and OS forum here and not Steam, in my opinion that is. Here is the link...

http://steamcommunity.com/discussions/forum/11/

[Jeff The Killer]

The Giving One님이 먼저 게시:

In the meantime, I highly suggest that you read that Windows 10 upgrade guide, as that may have helpful info for you in it. I searched that using the 2015 only model but there seems to be a 14" and a 17" model. The FAQ info in your quote of me above was about the 17" model, it seems. I suggest that you read that part of the FAQ and search that FAQ for other helpful information.

I think you can fix this and maybe your drive is ok. This is only my assumption right now and I am not sure so if you do somehow get into the drive at some point, I highly suggest that you follow the advice of others here and back up important data just in case the drive is failing. Please post back with what you find out about this and if you need more help.

Update the Drivers also. Update ALL of the drivers, chipset first, and then the rest. Apparently, you do this using Synapse or manually downloading them such as how I linked it before if that is the correct computer, so update Synapse also if needed then check for driver updates using it.

EDIT..Honestly, this is more related to the hardware and OS forum here and not Steam, in my opinion that is. Here is the link...

http://steamcommunity.com/discussions/forum/11/

Idk how to update the Seagate? I never got a update message to update my external drive.

[The Giving One]

Jeff The Killer님이 먼저 게시:

Idk how to update the Seagate? I never got a update message to update my external drive.

You are misunderstanding me here. I am not taking about updating a drive. I am talking about updating DRIVERS....Drivers with an "rs" on the end.

https://www.google.com/search?q=what+is+a+device+driver+for+computers&ie=utf-8&oe=utf-8

https://www.youtube.com/watch?v=rwh5aUACPJ8

And by the way, it is not recommended to install Steam (games at all really) on external drives for just this reason, perhaps.

https://support.steampowered.com/kb_article.php?ref=7418-YUBN-8129

Important:

(snip)

It is not recommended that you install Steam to an external hard drive, due to potential performance issues.

[Jeff The Killer]

The Giving One님이 먼저 게시:

Jeff The Killer님이 먼저 게시:

Idk how to update the Seagate? I never got a update message to update my external drive.

You are misunderstanding me here. I am not taking about updating a drive. I am talking about updating DRIVERS....Drivers with an "rs" on the end.

https://www.google.com/search?q=what+is+a+device+driver+for+computers&ie=utf-8&oe=utf-8

https://www.youtube.com/watch?v=rwh5aUACPJ8

And by the way, it is not recommended to install Steam (games at all really) on external drives for just this reason, perhaps.

https://support.steampowered.com/kb_article.php?ref=7418-YUBN-8129

Important:

(snip)

It is not recommended that you install Steam to an external hard drive, due to potential performance issues.

oh ok, sorry for my stupidity. I'm still waiting for answer on the forums, also some told me that just wait for few days without external drive on/attached to laptop...it can have chance to be okay. The reason why I put most of my game files on external drive is due to my limited memory on my laptop which is 256 so I need a external drive to have plenty. Guess having a drive has problems as well. Not sure if I create a backup, it means to copy the game files to my laptop but still can't due to too much GB. I might have to buy a new external drive of the same drive I have.

[The Giving One]

Jeff The Killer님이 먼저 게시:

oh ok, sorry for my stupidity. I'm still waiting for answer on the forums, also some told me that just wait for few days without external drive on/attached to laptop...it can have chance to be okay. The reason why I put most of my game files on external drive is due to my limited memory on my laptop which is 256 so I need a external drive to have plenty. Guess having a drive has problems as well. Not sure if I create a backup, it means to copy the game files to my laptop but still can't due to too much GB. I might have to buy a new external drive of the same drive I have.

No, you are not stupid or showing stupidity here, it is just inexperience and we all had it at some point. I hope I did not seem rude to you but was just making sure I was clear. That Razer page I linked to you before had a bunch of files that you can download. Those are drivers. You should always make sure your drivers are fully up to date. Since this is an external drive, and since there is a special guide on that site about Windows 10 being on your computer, that is what makes me think you can fix this and the drive is ok.

Again, I could be wrong but still, you need to always make sure drivers are fully up to date, and especially when you buy a computer new if that is what you did. Often, the computer has sat around on a shelf somewhere and new device drivers have been developed since then and the time you got it.

I can suggest the hardware and OS forum about this really. It does not seem to be Steam related to me, but hardware and OS related. You can post a thread there and link this thread for referrence if you want. And you can ask the users in that forum for hardware and OS (drivers) help. Just trying to give you the best advice I can as I want to see you fix this and hopefully it is not a failing hard drive.

http://steamcommunity.com/discussions/forum/11/

[Jeff The Killer]

The Giving One님이 먼저 게시:

Jeff The Killer님이 먼저 게시:

oh ok, sorry for my stupidity. I'm still waiting for answer on the forums, also some told me that just wait for few days without external drive on/attached to laptop...it can have chance to be okay. The reason why I put most of my game files on external drive is due to my limited memory on my laptop which is 256 so I need a external drive to have plenty. Guess having a drive has problems as well. Not sure if I create a backup, it means to copy the game files to my laptop but still can't due to too much GB. I might have to buy a new external drive of the same drive I have.

No, you are not stupid or showing stupidity here, it is just inexperience and we all had it at some point. I hope I did not seem rude to you but was just making sure I was clear. That Razer page I linked to you before had a bunch of files that you can download. Those are drivers. You should always make sure your drivers are fully up to date. Since this is an external drive, and since there is a special guide on that site about Windows 10 being on your computer, that is what makes me think you can fix this and the drive is ok.

Again, I could be wrong but still, you need to always make sure drivers are fully up to date, and especially when you buy a computer new if that is what you did. Often, the computer has sat around on a shelf somewhere and new device drivers have been developed since then and the time you got it.

I can suggest the hardware and OS forum about this really. It does not seem to be Steam related to me, but hardware and OS related. You can post a thread there and link this thread for referrence if you want. And you can ask the users in that forum for hardware and OS (drivers) help. Just trying to give you the best advice I can as I want to see you fix this and hopefully it is not a failing hard drive.

http://steamcommunity.com/discussions/forum/11/

Ok thanks man! Will let you know more on the details! I do have update for Synapse, so will do that right now to see if anything changed.

[SSBMGZUS]

This same thing happened to me today, but I think its a windows 10 driver/update (and the steam update that said something about windows 10 compatibility in the changelog) because all 3 of my external drives (Western Digital) aren't able to be used right now. I can see all my files on them, but I can't watch any videos I have stored on them and all games I have stored on my external drive are missing from my steam library. Saying something like "this file can't be accessed right now."
I'm downloading the new update for 10 right now and hopefully that fixes the problem

[The Giving One]

SSBMGZUS님이 먼저 게시:

This same thing happened to me today, but I think its a windows 10 driver/update (and the steam update that said something about windows 10 compatibility in the changelog) because all 3 of my external drives (Western Digital) aren't able to be used right now. I can see all my files on them, but I can't watch any videos I have stored on them and all games I have stored on my external drive are missing from my steam library. Saying something like "this file can't be accessed right now."
I'm downloading the new update for 10 right now and hopefully that fixes the problem

Thank you very much for this post and information. Can you please, if you will, tell us the exact size of those drives ?

I am wondering if it is drive size (drives 1 TB and over) that is the issue maybe and as you said, needs an update for Windows 10 to solve.

[Jeff The Killer]

SSBMGZUS님이 먼저 게시:

This same thing happened to me today, but I think its a windows 10 driver/update (and the steam update that said something about windows 10 compatibility in the changelog) because all 3 of my external drives (Western Digital) aren't able to be used right now. I can see all my files on them, but I can't watch any videos I have stored on them and all games I have stored on my external drive are missing from my steam library. Saying something like "this file can't be accessed right now."
I'm downloading the new update for 10 right now and hopefully that fixes the problem

I just brought a different drive called WD-My Passport Ultra 1TB, it works fine. But I download Seagate Recovery System to recover all my files from my Seagate hard drive and transfer them to WD just for temporpary after I ask Razer to see if I can modify myself or whatnot. Sadley, I don't like Seagate anymore, I use their system...works fine for almost 2 hours 34 min but not exact time so, it was really over 5 hours. When it was completed, I check and my files are still there! I was happy and ready to move it to my other hard drive when a error appears that said "Can't go over 64KB max, need to buy the offical system of itself" It ♥♥♥♥♥♥♥ cost for 100$...♥♥♥♥♥♥♥ ♥♥♥♥♥♥♥♥. The system I download was the "demo" even I called the Seagate offically so they can help me recover it and let them know that I have over 500GB, they said to use their system but WITHOUT mentioning that I had to PAY to ACTUALLY move all the files to my other hard drive. I'm done, so I going to try to download a different system to recover the files from a external hard drive for FREE...so does anyone of you have a recommendation? I I do have a update but I have to manually check for updates, its there so I will try it to see if it works...will let you know. Btw, don't buy Seagate products...trust me...

[The Giving One]

I am not so sure you need to be concerned with file recovery "yet" as your files seem to be intact and there and the drive is seen in disk manager as you said. Something is missing. I am still leaning on drivers here. I suggest that you make sure you fully update the drivers.

Sorry if I missed it, but is this connected to your computer with eSATA cable (external SATA) OR is it connected by USB, most likely ?

[Jeff The Killer]

The Giving One님이 먼저 게시:

I am not so sure you need to be concerned with file recovery "yet" as your files seem to be intact and there and the drive is seen in disk manager as you said. Something is missing. I am still leaning on drivers here. I suggest that you make sure you fully update the drivers.

Sorry if I missed it, but is this connected to your computer with eSATA cable (external SATA) OR is it connected by USB, most likely ?

Connected by USB 3.0. I went and brought a new USB, same as the one used for External Hard Drive...still, won't work.

[The Giving One]

Jeff The Killer님이 먼저 게시:

Connected by USB 3.0. I went and brought a new USB, same as the one used for External Hard Drive...still, won't work.

That seems to strengthen the idea that it is driver and/or operating system related or BIOS maybe, as you have now tested it with two different external drives. That just leaves the BIOS settings, drivers, and maybe the OS somehow.

Did you read the guide on Windows 10 for your computer that I suggested for you to read ? There may be some good info in that..

I would still recommend the hardware and OS forum for you. Maybe it will get moved if the mods feel it should be, or, we can continue here as long as no one minds it being in this forum.

[Jeff The Killer]

The Giving One님이 먼저 게시:

Jeff The Killer님이 먼저 게시:

Connected by USB 3.0. I went and brought a new USB, same as the one used for External Hard Drive...still, won't work.

That seems to strengthen the idea that it is driver and/or operating system related or BIOS maybe, as you have now tested it with two different external drives. That just leaves the BIOS settings, drivers, and maybe the OS somehow.

Did you read the guide on Windows 10 for your computer that I suggested for you to read ? There may be some good info in that..

I would still recommend the hardware and OS forum for you. Maybe it will get moved if the mods feel it should be, or, we can continue here as long as no one minds it being in this forum.

Going to read it soon, I also check for updates, did that and few things changes for Windows 10 but same problem for the driver.

[Jeff The Killer]

The Giving One님이 먼저 게시:

Jeff The Killer님이 먼저 게시:

Connected by USB 3.0. I went and brought a new USB, same as the one used for External Hard Drive...still, won't work.

That seems to strengthen the idea that it is driver and/or operating system related or BIOS maybe, as you have now tested it with two different external drives. That just leaves the BIOS settings, drivers, and maybe the OS somehow.

Did you read the guide on Windows 10 for your computer that I suggested for you to read ? There may be some good info in that..

I would still recommend the hardware and OS forum for you. Maybe it will get moved if the mods feel it should be, or, we can continue here as long as no one minds it being in this forum.

I read something related to initalizing the drive. Should I do it?

[The Giving One]

Jeff The Killer님이 먼저 게시:

I read something related to initalizing the drive. Should I do it?

I have no idea what it is that you read or where you read it. It would be helpful when asking things like this to link the page or source and maybe copy and paste the text, if it is not too long of course. At least link the source of the information if you can.