Steam.com Belvue Washington

Todas las discusiones > Foros de Steam > Help and Tips > Detalles del tema

Bik 2 AGO 2016 a las 2:26 p. m.

I didnt purchase anything from steam shop for a month and i just got $20 taken out of my account to make me go negative. Is anyone else getting fraudulent charges from Steam?

< >

Mostrando 1-9 de 9 comentarios

76561198218426745 2 AGO 2016 a las 2:36 p. m.

Do you see the charge here:
https://store.steampowered.com/account/

Or here:
https://help.steampowered.com/en/wizard/HelpWithPurchase

Bik 2 AGO 2016 a las 3:43 p. m.

Publicado originalmente por habitualaction:
Do you see the charge here:
https://store.steampowered.com/account/

Or here:
https://help.steampowered.com/en/wizard/HelpWithPurchase

nope

76561198218426745 2 AGO 2016 a las 3:44 p. m.

Are you absolutely certain there are no $20 charges within say, the last 30 days? It doesn't need to have been recent.

Bik 3 AGO 2016 a las 12:03 a. m.

Publicado originalmente por habitualaction:
Are you absolutely certain there are no $20 charges within say, the last 30 days? It doesn't need to have been recent.

dude im certain

Pheace 3 AGO 2016 a las 12:10 a. m.

What kind of payment method was it taken from?

76561198218426745 5 AGO 2016 a las 9:59 a. m.

I'm sorry for not responding sooner, this topic slipped through the cracks somehow. If you do not see the charges anywhere on the two links above, then it's likely someone else has access to your card information, and is using it on another account. You should contact Steam support as soon as possible and explain the situation.

Bik 6 AGO 2016 a las 12:05 a. m.

Publicado originalmente por habitualaction:
I'm sorry for not responding sooner, this topic slipped through the cracks somehow. If you do not see the charges anywhere on the two links above, then it's likely someone else has access to your card information, and is using it on another account. You should contact Steam support as soon as possible and explain the situation.

this is m y contact to steam support