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Bik 2/ago./2016 às 14:26

I didnt purchase anything from steam shop for a month and i just got $20 taken out of my account to make me go negative. Is anyone else getting fraudulent charges from Steam?

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Exibindo comentários 1–9 de 9

76561198218426745 2/ago./2016 às 14:36

Do you see the charge here:
https://store.steampowered.com/account/

Or here:
https://help.steampowered.com/en/wizard/HelpWithPurchase

Bik 2/ago./2016 às 15:43

Escrito originalmente por habitualaction:
Do you see the charge here:
https://store.steampowered.com/account/

Or here:
https://help.steampowered.com/en/wizard/HelpWithPurchase

nope

76561198218426745 2/ago./2016 às 15:44

Are you absolutely certain there are no $20 charges within say, the last 30 days? It doesn't need to have been recent.

Bik 3/ago./2016 às 0:03

Escrito originalmente por habitualaction:
Are you absolutely certain there are no $20 charges within say, the last 30 days? It doesn't need to have been recent.

dude im certain

Pheace 3/ago./2016 às 0:10

What kind of payment method was it taken from?

76561198218426745 5/ago./2016 às 9:59

I'm sorry for not responding sooner, this topic slipped through the cracks somehow. If you do not see the charges anywhere on the two links above, then it's likely someone else has access to your card information, and is using it on another account. You should contact Steam support as soon as possible and explain the situation.

Bik 6/ago./2016 às 0:05

Escrito originalmente por habitualaction:
I'm sorry for not responding sooner, this topic slipped through the cracks somehow. If you do not see the charges anywhere on the two links above, then it's likely someone else has access to your card information, and is using it on another account. You should contact Steam support as soon as possible and explain the situation.

this is m y contact to steam support