Microsoft Basic Render Driver???

[Fury._-]

so i was going to play the bf1 beta but it says "Detected Microsoft Basic Render Driver driver version unknown" the required drivers are AMD, Nvidia, Intel, etc. Please update your drivers at these websites. before playing the game. why does it say this????

[Vinni]

Are you sure your GPU drivers are installed?

[Fury._-]

ill show u

[Fury._-]

https://gyazo.com/b1aa6eca4752475bafb942e55842e98c

[Fury._-]

https://gyazo.com/8c3375133b181f031522dd390f6e8ace

[Fury._-]

https://gyazo.com/08abd1d6239f5eca818bd259dd0fb0bb

[The Giving One]

You are using Windows update to update your drivers, are you not ?

You should not unless you have not another other choice. Download them yourself and manually install them yourself from the official source, AMD.

You don't have to make a new post each time. May I please suggest that you help by using the edit feature or wait for a reply.

[Fury._-]

Originalmente postado por The Giving One:

You are using Windows update to update your drivers, are you not ?

You should not unless you have not another other choice. Download them yourself and manually install them yourself from the official source, AMD.

You don't have to make a new post each time. May I please suggest that you help by using the edit feature or wait for a reply.

so is this the thing i need to install????

https://gyazo.com/29328a3b20287050b969c610a6c40f32

[Vinni]

Originalmente postado por RedFury4:

Originalmente postado por The Giving One:

You are using Windows update to update your drivers, are you not ?

You should not unless you have not another other choice. Download them yourself and manually install them yourself from the official source, AMD.

You don't have to make a new post each time. May I please suggest that you help by using the edit feature or wait for a reply.

so is this the thing i need to install????

https://gyazo.com/29328a3b20287050b969c610a6c40f32

If the description includes your video card model then yes it is.

[Fury._-]

yes so do i need to restart my pc to install it?

[Vinni]

Originalmente postado por RedFury4:

yes so do i need to restart my pc to install it?

It will ask you to when it's done installing so, yes.

[Fury._-]

https://gyazo.com/8a18dbd275a3b6be7059d347f08e0e58 doesnt say it???

[The Giving One]

At this point I would suggest a clean reinstall of your GPU drivers. Use DDU (display driver uninstaller and safe mode) after uninstalling all AMD software from control panel in Windows. The reboot into safe mode and uninstall any remnants using DDU. The reboot into normal Windows and insall the newest Driver fom AMD. That is a clean reinstall of your GPU drivers.

EDIT...Let's get this out of the way also...

You have not posted your system specs, but are you sure your BIOS settings are selecting the correct GPU device in your computer ?

Was is your operating system ?

Is that OS 32 or 64 bit ?

[Fury._-]

dont understand it

[Fury._-]

ill list them now

Processor: AMD A8-6600K APU with Radeon(tm) HD Graphics @ 3.90GHz
Ram: 8.00GB (7.20 usable)
System: 64-bit OS (Operating System), x64-based processor
GPU: AMD Radeon 8570D HD Graphics

[The Giving One]

Originalmente postado por RedFury4:

System: 64-bit OS (Operating System), x64-based processor

This does not tell us your operating system. It answers my third question, but not the second one.

Originalmente postado por The Giving One:

Was is your operating system ?