Content Servers Unreachable

[Tavi]

When i try to download a game (CS GO, Payday 2, etc.) it is loading or about 5 seconds and then it tells me conntent serverss unreachable. I tried everything on the steam support site and every other site. I reinstalled windows 8, then i installed windows 7 utimate, i changed the download region about 30 times, deleted everything in the steam folder exept steam apps userdata adn steam exe... i also disabled the firewall... what should i do now? it doesent even work on the fresh windows that i installed 5 minutes before i installed steam

[The Giving One]

Do you have Vipre antivirus installed there now ?

There was a recent high load in the forums of users posting that error message.."Content Servers Unreachable", and Vipre was the cause.

See these for the proof and the ways to fix it, if you do have Vipre.

http://steamcommunity.com/discussions/forum/0/359547436755357505/?tscn=1472443408
http://steamcommunity.com/discussions/forum/1/846940248483949095/?ctp=6
http://steamcommunity.com/discussions/forum/1/365172547949797046/
http://steamcommunity.com/discussions/forum/1/366298942101244088/
http://steamcommunity.com/discussions/forum/1/359543951708264178/?tscn=1469056615
http://steamcommunity.com/discussions/forum/1/365172547942309601/
http://steamcommunity.com/discussions/forum/1/361798516939492447/

[Tavi]

i dont have it, the only thing have on my laptop is the windows, googe chrome and steam

[The Giving One]

Originally posted by Rektt Skrubbb:

i dont have it, the only thing have on my laptop is the windows, googe chrome and steam

Surely you have much more than that installed there.

Post your operating system.

Post also if that OS is 32 or 64 bit.

Are you using a router at all or any extenders or any wireless connection whatsoever ?

I see in your OP you have changed the OS at least twice so please post the model and model number of that computer. If it is custom built, post the exact motherboard.

[Tavi]

its a samsung r538 laptop, 64 bit, windows 7 ultimat, and im using a huawei homenet box from t mobile as a router

[The Giving One]

Is this the computer ?

http://www.samsung.com/in/support/model/NP-R538-DA01IN

When you reinstalled W7, you got the drivers from there, right? I see a NIC (LAN) driver there as "newest" but there are no dates in that view.

Also, while troubleshooting this, you should bypass all wireless connectivity and run ethernet directly to your modem. Totally eliminate the router from the network. See this...

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

In your OP you said you have made many changes, such as download regions and whatnot. Put all those settings back to their normal defaults. Place Steam back in a totally vanilla state so we can start over cleanly.

EDIT..There appears to be other models similar to yours. Make sure I have linked the right one. Your number maybe was incomplete.

http://www.samsung.com/in/search/?q=r538

[Tavi]

i got the drivers with drivers pack solution app and the model i have is np r538 dt02ro from yr 2011. my router isnt connected to another lan cable, it has a lte sim in it because where i live t was the only option. i also connected a lan cable from the router to my laptop and still had the same error

[The Giving One]

Originally posted by Rektt Skrubbb:

i got the drivers with drivers pack solution app and the model i have is np r538 dt02ro from yr 2011. my router isnt connected to another lan cable, it has a lte sim in it because where i live t was the only option. i also connected a lan cable from the router to my laptop and still had the same error

When I type that exact number format into the Samsung search box, this is my result..

http://www.samsung.com/in/search/?q=np%20r538%20dt02ro

You should never trust other programs to download your drivers for you. Download them yourself and install them yourself from the official source, in this case, Samsung.

If I were you, I would check out that WLAN driver download on Samsung and update, it if needed, now.

If you cannot bypass the router and eliminate wireless connectivity in order to troubleshoot, we will be skipping a big step that is often the cause of connectivity issues.

Now, if you have placed Steam back in a totally vanilla default state as I suggested, do this...

Boot your computer into safe mode with networking enabled. Note I said WITH networking here and NOT just safe mode.

Try to log in and use Steam in that boot. See if you notice any changes at all. You can stay in safe mode with networking and come back here to post.

[Tavi]

how do i boot it in safe mode?

[Tavi]

ok i am in safe mode. what do i do now?

[The Giving One]

Originally posted by Rektt Skrubbb:

how do i boot it in safe mode?

See, already you are about to make a mistake. I stressed safe mode WITH networking. NOT simply safe mode. Maybe that is what you meant, but I cannot know unless you reply that way, please.

Much faster and easier to use Google than me type all that out here. Thanks.

https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode

[Tavi]

i am in safe mode with networking

[The Giving One]

Originally posted by Rektt Skrubbb:

i am in safe mode with networking

Ok...then.....

Originally posted by The Giving One:

Try to log in and use Steam in that boot. See if you notice any changes at all. You can stay in safe mode with networking and come back here to post.

AND ??

[Tavi]

it is still saying content ervers unreachable

[The Giving One]

Originally posted by Rektt Skrubbb:

it is still saying content ervers unreachable

You seem to have ignored what I suggested about the driver, at least the WLAN one, if there is a newer version of yours available on Samsung. We don't even have the correct link yet for your exact model, as far as I can tell.

Gonna need to confirm the driver status, especially since you have changed the OS back at least twice and only used a third party program to download the drivers. They are a question mark as of now.

[To4a#]

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