Help

[Ｎｙｌｌ]

3 of my games doesnt work it says gamename.exe has stopped working a problem caused the program to stop working correctly.please close the program but my other games works perfectly fine please help :D

[The Giving One]

Post your operating system. Make sure you also post if it is 32 or 64 bit. What are the names of the games ?

What is your antivirus program ?

[Ｎｙｌｌ]

Games: Counter Strike Global Offensive,WWE 2k16 and 2k15
Antivirus:360 Total Security
Operating System:Windows 8 64 Bit
I Can Play Those Games Like Last week but now i cant

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

Games: Counter Strike Global Offensive,WWE 2k16 and 2k15
Antivirus:360 Total Security
Operating System:Windows 8 64 Bit
I Can Play Those Games Like Last week but now i cant

Do you have Steam and all those games set as real time exceptions in 360 Total Security ? Check your settings in that antivirus program.

Also, do you have ANY other programs at all, from top to bottom on this list, installed currently ?

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

[Ｎｙｌｌ]

nProtect GameGuard,
K-Lite Codec Pack
uTorrent
I uninstalled gameguard

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

nProtect GameGuard,
K-Lite Codec Pack
uTorrent
I uninstalled gameguard

Those are a problem, especially uTorrent and nProtect GameGuard, as you have uninstalled that but did you restart your computer after uninstalling it ?

And furthermore, before you can test the games after taking steps to fix this, you MUST verify the game files to get the .exe and other files repaired after the damage has been done. Do this everytime before playtesting that game.

See this page...

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[Ｎｙｌｌ]

so um i just need to uninstall utorrent and test ?

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

so um i just need to uninstall utorrent and test ?

Here is my suggestion to you..

Make sure you have real-time scan exceptions for Steam and all games for 360 Total Security. You never answered my question on thiat.

Always do this for Steam and games, no matter what AV you use.
Uninstall all those programs you listed above....these....

Początkowo opublikowane przez ✪☢Infernalis☢✪:

nProtect GameGuard,
K-Lite Codec Pack
uTorrent
I uninstalled gameguard

Restart your computer.
Verify the games files for any and all games affected using the linked page I have provided above, starting with the three here that you have stated have the issue.
Playtest the games.

[Ｎｙｌｌ]

uhmm but those games worked fine the last few days even if i had those programs

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

uhmm but those games worked fine the last few days even if i had those programs

If you knew what the issue was, you would not have made this therad. This reply is the same thing others here almost always say. "But I never had an issue with that program before." Neither did some of or all of these people, concerning Vipre antivirus.

http://steamcommunity.com/discussions/forum/1/846940248483949095/?ctp=6
http://steamcommunity.com/discussions/forum/1/365172547949797046/
http://steamcommunity.com/discussions/forum/1/366298942101244088/
http://steamcommunity.com/discussions/forum/1/359543951708264178/?tscn=1469056615
http://steamcommunity.com/discussions/forum/1/365172547942309601/
http://steamcommunity.com/discussions/forum/1/361798516939492447/

Programs change. New issues can come up.

And you are still not answering my question about 360 Total Security. That is the most important step and you seem to be ignoring it.

You are troubleshooting a problem. This is process of elimination...that is all it is. Remove known possibilities and move on to unknown possibilities. Those programs are on the list linked. That makes them known possibilities. Remvove them from the equation. Therefore, they are no longer a possibility.

Don't forget to follow the rest of what posted. If you skip a step, you are not doing this properly.

[Ｎｙｌｌ]

i put all of my games into the trust files on my antirvirus

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

i put all of my games into the trust files on my antirvirus

The games, yes, but what about Steam itself ? Steam is a program that needs excepton also.

Początkowo opublikowane przez The Giving One:

Make sure you have real-time scan exceptions for Steam and all games for 360 Total Security

[Ｎｙｌｌ]

yep also steam

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

yep also steam

Great. Now perform the rest of the steps, carefully, in order that I suggested please. What is the big deal about uninstalling programs anyway, may I ask ?

Programs can just as easily be reinstalled later if we find they are not causing the problem. Remember, you are troubleshooting a problem. That takes steps. Those steps may or may not work. But they need to be done just the same before we move on to more involved steps. These are the easy steps. The others are more complicated and will come if this does not work.

[Ｎｙｌｌ]

Update: as of now i can play csgo cos i disable the service windows management instrumentation and still cant play wwe 2k15,16

[The Giving One]

Początkowo opublikowane przez ✪☢Infernalis☢✪:

Update: as of now i can play csgo cos i disable the service windows management instrumentation and still cant play wwe 2k15,16

But this reply tells us nothing about what you have done exactly concerning what has been suggested.

When you reply, you should detail what you are doing so we know it is being done fully, correctly, and in the right order where that may apply. Thanks.

Also, if you wish, you can do this....

Click Start in Windows and type in msconfig and run that. Then go to the services tab and check the box "hide all Microsoft services". Now, take screenshots of all that is left and post them here, please.

You can upload them to imgur.com and post the links here, as it is free to do so. Make sure we can see them all, so if you have many left, take multiple shots if needed and post all the links here so we can see it all.