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Is that Windows 10 32 or 64 bit ?
This is going to take a long time if we can only communicate this slowly.
You said you upgraded from 7 to 10. That is a bit of a jump in operating systems, so post the model and model number of that computer. If it is custom built, post the exact motherboard and any revision number if that applies.
Also, what Windows 10 do you have ? Is it 32 bit or 64 bit ?
If it has to be 3-4 more days before you can reply, please be complete with your answer and give as much information as you can. Thanks.