Can steam support ask for password and username?

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Walking 20. kvě. 2019 v 13.06

Can steam support ask for password and username?

steam admins asking for passwords?
So he said my acc could have scammes items and he wanted my acc password username,
His name is zach D. He is talking to me In steam chat and is almost forceing me to give it. or he will community bann my account.
Is this real? or scam?

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Původně napsal The Giving One:

Walkingpokecraft původně napsal:
steam admins asking for passwords?
So he said my acc could have scammes items and he wanted my acc password username,
His name is zach D. He is talking to me In steam chat and is almost forceing me to give it. or he will community bann my account.
Is this real? or scam?

Trade Scam FAQ

https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

Valve employees will never ask you to trade your items to them; this includes users who claim to work for Steam Support.

Users claiming to be a Valve employee, accounts asking to verify your items, and users who send you a message which insist you need to trade your items to them for investigation or security reasons should immediately be reported for trade scams.

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Zobrazeno 1–15 z 17 komentářů

Cathulhu 20. kvě. 2019 v 13.07

Scam. Valve employees never ever need your password or items for anything.
They have direct access to the databases. Why would they need your password? They can already see EVERYTHING.

Naposledy upravil Cathulhu; 20. kvě. 2019 v 13.07

Walking 20. kvě. 2019 v 13.07

Okay i wanted to confirm that thx

Jerry 20. kvě. 2019 v 13.07

Walkingpokecraft původně napsal:
steam admins asking for passwords?

No. Scam. Report the account. Give him fake data, if you feel like it. Pretend a typo, give him different fake stuff. Keep going as long as it's fun.

P.S.: Also Valve will never contact you about official stuff through chat. If there's something to be cleared, they'll work through browser overlay or email (and in the latter case adress you with your login name).

Naposledy upravil Jerry; 20. kvě. 2019 v 13.08

Walking 20. kvě. 2019 v 13.09

I tried giving him fake data but he told me i could get banned if i dont give it to him

Walking 20. kvě. 2019 v 13.10

Btw i am not planning on telling him my account details even if i would have a scam ban. But still got kinda worried for a few sec.

Cathulhu 20. kvě. 2019 v 13.11

Which is totally made up. He can't get you banned. I bet he doesn't even have the Valve employee badge a real employee would have.
Like this one from a real employee:
https://steamcommunity.com/id/afarnsworth/badges/11

Walking 20. kvě. 2019 v 13.13

Also steam support members have that badge i asume then.

Cathulhu 20. kvě. 2019 v 13.14

Yes. All employees working for Valve can have this badge.

Cathulhu 20. kvě. 2019 v 13.18

No, remove that link as naming&shaming is not allowed.
Also, calling for abuse of the report system only helps that guy.
If the Valve systems see a massive increase of reports from profiles that never had any contact with that profile, they'll just disregard all reports as fake bot reports.

edit: Post containing the link has been deleted by OP. Gonna leave this post for future reference.

Naposledy upravil Cathulhu; 20. kvě. 2019 v 13.20

Walking 20. kvě. 2019 v 13.22

Okay thx i havent been of steam for a while i wants awere. Of these facts i wil just report him and send msg to steam support.
thx a lot really.

He is stil trying to get my acc details he is kinda spamming me now. I will mute him

#10

Crazy Tiger 20. kvě. 2019 v 13.23

Block, report, move on. That's the best thing to do.

#11

Cathulhu 20. kvě. 2019 v 13.23

Not a bad idea. But reporting is all you need to do. Contacting Support is just a waste of your and their time. They would simply tell you to report the profile and close the ticket.

#12

Walking 20. kvě. 2019 v 13.25

Okay I will

#13

Tento příspěvek byl autorem tématu označen jako nejlepší.

The Giving One 20. kvě. 2019 v 13.42

Walkingpokecraft původně napsal:
steam admins asking for passwords?
So he said my acc could have scammes items and he wanted my acc password username,
His name is zach D. He is talking to me In steam chat and is almost forceing me to give it. or he will community bann my account.
Is this real? or scam?

Trade Scam FAQ

https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

Valve employees will never ask you to trade your items to them; this includes users who claim to work for Steam Support.

Users claiming to be a Valve employee, accounts asking to verify your items, and users who send you a message which insist you need to trade your items to them for investigation or security reasons should immediately be reported for trade scams.

#14