Steam Troubleshooting

[Kodiak]

Hi so i am having a problem with steam i am trying to start steam like i all ways have and then it told me that "steam is have trouble connecting to steam servers" so i restated my router and it still gave me that message then i turned off my computer and still that message over a lot of trying other things i uninstalled steam and re installed it and still the message i am not sure what to do if you have also had this problem and fix it or just know how to fix this problem please let me know because right now i am out of thing to do. Thank You

[The Giving One]

Originally posted by HEY!! Thats Pretty Good:

Hi so i am having a problem with steam i am trying to start steam like i all ways have and then it told me that "steam is have trouble connecting to steam servers" so i restated my router and it still gave me that message

The first step in troubleshooting connectivity issues with Steam is to bypass that router and all wireless connectivity and use ethernet (wired) only directly from the computer to the modem.

"Troubleshooting Network Connectivity"

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

After you have done that, boot your computer into safe mode with networking. It MUST be with networking enabled in the boot options menu.

Then, all that is really left to consider are drivers, modem, NIC(LAN) device itself, and then finally, ISP. Those two steps eliminate many of the common issues when troubleshooting connectivity, and yes, even if you can use the internet normally otherwise.

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