Leffe Jul 30, 2022 @ 3:37pm
Account hacked and email changed
Hi!


My steam account got hacked and the email is changed so i wonder what to do.
They hacked my email to but i got it back and it was on another language.
How can i recover it?
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Showing 1-7 of 7 comments
Leffe Jul 30, 2022 @ 4:00pm 
I cant write my account name it just says "Enter your email address or phone number".
So how do i do now?
13119205187913161 Jul 30, 2022 @ 4:17pm 
Originally posted by Leffe:
I cant write my account name it just says "Enter your email address or phone number".
So how do i do now?

you have to read it, partner. there are instructions at each step if you do not have what is asked for.
make sure that you using a safe browser to do this in

edit:when you get it back, make sure to do all of these

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a trusted/clean computer.
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
Last edited by 13119205187913161; Jul 30, 2022 @ 4:17pm
Teksura Jul 30, 2022 @ 5:43pm 
Originally posted by Leffe:
I cant write my account name it just says "Enter your email address or phone number".
So how do i do now?
You enter your email address or phone number, just like directed. Then you Continue to follow directions given to you by the page you are looking at.
Leffe Jul 30, 2022 @ 5:46pm 
But they changed my email and i dont have my phone number in it
Teksura Jul 30, 2022 @ 5:51pm 
Originally posted by Leffe:
But they changed my email and i dont have my phone number in it
Doesn't matter. Unless they are literally standing in the room with you pointing a gun at your head, that shouldn't stop you from proceeding with account recovery.
You want to get to the step to contact support.

But the most important thing is to find the source of what caused this accountS loss.
To fix it first.
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Date Posted: Jul 30, 2022 @ 3:37pm
Posts: 7