An adding funds to Steam Wallet in Russia
Recently, our glory Russian Federation has been disconnected from SWIFT, which is entailed problems with international transactions, include payments in Steam.

This "recently" was about 4-5 months ago. So far Russian users didn't get any another ability to add funds to Steam (Excluding some roundabout ways through Qiwi or WebMoney?). So far we even didn't get any explains what happens. When the way to add money to Steam will be returned? When we will get official statements, like "Sorry, we are working to solve this problem, please be patient, we have technical issues."? You are still didn't desert us, Valve? Right?

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Showing 1-15 of 16 comments
Cathulhu Jul 10, 2022 @ 9:12pm 
As soon as the sanctions and restrictions against Russia and Belarus are lifted.
Valve has to comply with those.
Mad Scientist Jul 10, 2022 @ 9:17pm 
Originally posted by GodWindGirl (シニチ):
So far we even didn't get any explains what happens.
Are you sure about that?
Anyway, with active sanctions and plans to continue or make more sanctions, the "when" comes to "sometime after the war is over"

Originally posted by GodWindGirl (シニチ):
When the way to add money to Steam will be returned? When we will get official statements, like "Sorry, we are working to solve this problem, please be patient, we have technical issues."? You are still didn't desert us, Valve? Right?
There is no problem in this regard, they're sanctions created by numerous countries, of which Valve must follow along with other entities. Again, sometime when the war is over at an unknown or undetermined amount of time. This is not something Valve or Users would know.
crunchyfrog Jul 10, 2022 @ 9:58pm 
Not Valve's point of saying as this is nothing to do with them.

This is international law, basically. Sanctions are driven by respective governments. When they say it's cool, then it can happen again and not before.

Short answer - you're not going to get any notification.
No explanation? Uh....world news maybe?
Valeriya Jul 10, 2022 @ 10:30pm 
Governments decide, not Valve.
Originally posted by Mr. Gentlebot:
Originally posted by GodWindGirl (シニチ):
So far we even didn't get any explains what happens.
Are you sure about that?
This can happen if something
Originally posted by GodWindGirl (シニチ):
our glory
decides what reality it tells you, or what channels of information are open.
Brian9824 Jul 10, 2022 @ 11:19pm 
Originally posted by GodWindGirl (シニチ):
When the way to add money to Steam will be returned? When we will get official statements, like "Sorry, we are working to solve this problem, please be patient, we have technical issues."? You are still didn't desert us, Valve? Right?

Ask your government. Valve doesn't control the global banking system and Russia is being punished for their actions.
Originally posted by Mr. Gentlebot:
Are you sure about that?
I would be glad if you show me source official Valve commentary.

I understand, there may be several problems with transactions because of sanctions, SWIFT disconnecting, etc... but, what about others online game stores? I heard, they still may be funded by Russian users. Aren't they should comply with world sanctions?

I am actually first time hearing about sanctions Steam must follow. Gas embargo, oil embargo, some companies leave the country because they can't withdraw more than 20.000$ from our market... But sanction on games? Prohibition to collect money from Russia? Doesn't it sound weird? Didn't someone say sanctions are targeting on Russian elites, not common civilians?
crunchyfrog Jul 11, 2022 @ 12:32am 
Originally posted by GodWindGirl (シニチ):
Originally posted by Mr. Gentlebot:
Are you sure about that?
I would be glad if you show me source official Valve commentary.

I understand, there may be several problems with transactions because of sanctions, SWIFT disconnecting, etc... but, what about others online game stores? I heard, they still may be funded by Russian users. Aren't they should comply with world sanctions?

I am actually first time hearing about sanctions Steam must follow. Gas embargo, oil embargo, some companies leave the country because they can't withdraw more than 20.000$ from our market... But sanction on games? Prohibition to collect money from Russia? Doesn't it sound weird? Didn't someone say sanctions are targeting on Russian elites, not common civilians?
Yup it applies to ALL Products and services.

You can often find sanctions lists from googling the embassy or relations on a government site.
Mad Scientist Jul 11, 2022 @ 12:50am 
Originally posted by GodWindGirl (シニチ):
Originally posted by Mr. Gentlebot:
Are you sure about that?
I would be glad if you show me source official Valve commentary.
These, to affected parties:
https://pbs.twimg.com/media/FOF1znzX0AIY-OJ?format=png&name=small
https://pbs.twimg.com/media/FOI0aBCXoAQOxy5?format=jpg&name=large

They don't need to announce everything they must obey per governments and nations in regard to sanctions. They do however, inform affected parties.

Originally posted by GodWindGirl (シニチ):
but, what about others online game stores?
Other game stores must also obey their governments in terms of Sanctions.

Originally posted by GodWindGirl (シニチ):
I am actually first time hearing about sanctions Steam must follow.
Well, it's difficult to miss such news, but Sanctions are definitely active.

Originally posted by GodWindGirl (シニチ):
Gas embargo, oil embargo, some companies leave the country because they can't withdraw more than 20.000$ from our market... But sanction on games? Prohibition to collect money from Russia? Doesn't it sound weird? Didn't someone say sanctions are targeting on Russian elites, not common civilians?
It doesn't sound weird. Nations & Alliances don't like unprovoked actions and tend to take action against aggressors. The next step would be all the countries involved in Sanctions getting directly involved, and that would be infrastructure destroying warfare (ie no power, internet, food or water).

You might want to search "russia attacks europes largest nuclear plant". The subject gets fairly political, so it's best you go offsite and search what's been going on, so we don't discuss the subject on a video game store that frowns upon such topics.
Originally posted by Mr. Gentlebot:
These, to affected parties:
https://pbs.twimg.com/media/FOF1znzX0AIY-OJ?format=png&name=small
https://pbs.twimg.com/media/FOI0aBCXoAQOxy5?format=jpg&name=large

There is Valve explains to Ukrainian, Russian and Belarus game deveropers where is their money.

Originally posted by Mr. Gentlebot:
Other game stores must also obey their governments in terms of Sanctions.

But they don't, it's my main point. I wouldn't create this topic if all those Origins, EGSes also banned ability to fund their accounts, but only Steam did it. It seemed like we all have been... najebated?

Well, it's better to close topic, but I wished to get answers from someone from Valve, I am not sure I did everything correct
Originally posted by GodWindGirl (シニチ):
Originally posted by Mr. Gentlebot:
These, to affected parties:
https://pbs.twimg.com/media/FOF1znzX0AIY-OJ?format=png&name=small
https://pbs.twimg.com/media/FOI0aBCXoAQOxy5?format=jpg&name=large

There is Valve explains to Ukrainian, Russian and Belarus game deveropers where is their money.

Originally posted by Mr. Gentlebot:
Other game stores must also obey their governments in terms of Sanctions.

But they don't, it's my main point. I wouldn't create this topic if all those Origins, EGSes also banned ability to fund their accounts, but only Steam did it. It seemed like we all have been... najebated?

Well, it's better to close topic, but I wished to get answers from someone from Valve, I am not sure I did everything correct
I mean to be fair I dont think any of those have a UI wallet, Steam itself does so....
Originally posted by Lustrous Spirit:
I mean to be fair I dont think any of those have a UI wallet, Steam itself does so....
Fair enough. But we still can buy a game in EGS, and can't in Steam (We actually can, but there is a commission, so never mind)
Originally posted by GodWindGirl (シニチ):
Originally posted by Mr. Gentlebot:
Are you sure about that?
I would be glad if you show me source official Valve commentary.

I understand, there may be several problems with transactions because of sanctions, SWIFT disconnecting, etc... but, what about others online game stores? I heard, they still may be funded by Russian users. Aren't they should comply with world sanctions?

I am actually first time hearing about sanctions Steam must follow. Gas embargo, oil embargo, some companies leave the country because they can't withdraw more than 20.000$ from our market... But sanction on games? Prohibition to collect money from Russia? Doesn't it sound weird? Didn't someone say sanctions are targeting on Russian elites, not common civilians?

This isn't other game stores. This is Steam. Steam is American based and in compliance with all required sanctions.
crunchyfrog Jul 11, 2022 @ 3:18am 
Originally posted by GodWindGirl (シニチ):
Originally posted by Mr. Gentlebot:
These, to affected parties:
https://pbs.twimg.com/media/FOF1znzX0AIY-OJ?format=png&name=small
https://pbs.twimg.com/media/FOI0aBCXoAQOxy5?format=jpg&name=large

There is Valve explains to Ukrainian, Russian and Belarus game deveropers where is their money.

Originally posted by Mr. Gentlebot:
Other game stores must also obey their governments in terms of Sanctions.

But they don't, it's my main point. I wouldn't create this topic if all those Origins, EGSes also banned ability to fund their accounts, but only Steam did it. It seemed like we all have been... najebated?

Well, it's better to close topic, but I wished to get answers from someone from Valve, I am not sure I did everything correct
The thing is if they haven't then there must be another reason for it. Maybe they don't directyl do Russian payments the same way.

In any case, they CANNOT blindly ignore government guidance, and we've shown you this IS the case.
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Date Posted: Jul 10, 2022 @ 8:58pm
Posts: 16