my account was kind of deleted by a steam moderator and i need help getting it back

[yummers]

my account was kind of deleted by a steam moderator because another user mistook me for a person that scammed him and he reported me to him,is there a way that i can get my account back ?

[Wolf Knight]

your account was not deleted, and you did not talk to a steam moderator. you talked to a scammer that conned you out of your account.

If you have access to the account

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

Once you are sure you have regained control, you can start trading again. Please triple check any trades you make to be sure they are going to the correct account.

After you have secured the account, please edit your profile back to normal (if it was altered by the hijacker/scammer)

Steam support does not post messages on your profile, they do not change the profile name or avatar, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.


If you have lost access to the account

Account Recovery
Make sure you are completely logged out of Steam before you start the recovery process


https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

Here is a guide that another Steam user was kind enough to make. It will help you navigate your way thru the recovery process if you are having any problems.

How To Recover Your Account 

A Guide for Steam

By: 🜂∴🜏 Cassie

This is a step-by-step guide on how to navigate the Steam Support Help page to recover an account that you no longer have access to.

report all accounts involved. steam accounts are reported thru their profile, discord accounts are reported to discord.

[ReBoot]

Aren't you posting Form your account right now? What's "kind of deleted"?

[urmatta fatta]

That is not how deleting your account works. Moderators don’t have the power to delete your account. You were likely scammed.

[Workster]

Originally posted by ReBoot:

Aren't you posting Form your account right now? What's "kind of deleted"?

It's likely a secondary account he had on Steam.

[Spawn of Totoro]

I highly suggest following Wolf Knight's instructions.

The only way an account will ever be deleted is at the user's request. The process requires the verification of the user's ownership of the account and takes 30 days after verification. The user can stop the deletion with in those 30 days.

So no, your account is not deleted, nor would anyone at Valve delete the account with out your request to do so.

[Brian9824]

Yep, it wasn't deleted, you gave away your credentials and were talking with a scammer, not a steam moderator

[Phoenix]

As other have stated, you gave away your account credentials to an unknown third party. Why do people fall for this on a daily basis when it's a well known scam that's posted about on a regular basis and Valve explcitely warns against?

What is it with people thinking "oh yeah, being contacted on a thrid-party website that Valve has no control over ist totally legit, let me give away all of my credentials!"

Steam was specifically designed to provide support and communication with Valve. Discord wasn't. FFS.

[yummers]

wolf knight,i searched my name and i cant see it,and i didnt give any information about my account,i think it was because my steam had a weird thing to it where i didnt have acces

[Cathulhu]

Names can be changed and nickname history can be removed. So that proves nothing.

You compromised your account.

Do this:

Originally posted by Wolf Knight:

your account was not deleted, and you did not talk to a steam moderator. you talked to a scammer that conned you out of your account.

If you have access to the account

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

Once you are sure you have regained control, you can start trading again. Please triple check any trades you make to be sure they are going to the correct account.

After you have secured the account, please edit your profile back to normal (if it was altered by the hijacker/scammer)

Steam support does not post messages on your profile, they do not change the profile name or avatar, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.


If you have lost access to the account

Account Recovery
Make sure you are completely logged out of Steam before you start the recovery process


https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

Here is a guide that another Steam user was kind enough to make. It will help you navigate your way thru the recovery process if you are having any problems.

How To Recover Your Account 

A Guide for Steam

By: 🜂∴🜏 Cassie

This is a step-by-step guide on how to navigate the Steam Support Help page to recover an account that you no longer have access to.

report all accounts involved. steam accounts are reported thru their profile, discord accounts are reported to discord.

[Brian9824]

Originally posted by Heaven Ascended Chad:

wolf knight,i searched my name and i cant see it,and i didnt give any information about my account,i think it was because my steam had a weird thing to it where i didnt have acces

Moderators will NEVER delete your account, its a well known scam. Please follow the instructions you were told to recover your account

[Wolf Knight]

Originally posted by Heaven Ascended Chad:

wolf knight,i searched my name and i cant see it,and i didnt give any information about my account,i think it was because my steam had a weird thing to it where i didnt have acces

when you tried to recover the account, did you search by profile name or account name? they are different. the recovery process requires you to use the account name. make sure you enter the correct spelling for it.

[Phoenix]

Originally posted by Heaven Ascended Chad:

wolf knight,i searched my name and i cant see it,and i didnt give any information about my account,i think it was because my steam had a weird thing to it where i didnt have acces

Account name != profile name. "Steam having a weird thing" (whatever you udnerstand that to mean) doesn't leak your log-in credentials. You either gave them away or your machine is compromised.

[yummers]

cathulu,i didnt give any information about my acc,and the steam acc of the so called "moderator" had a was in the steam group which you can acces only by an invitation from the owner

[Phoenix]

Originally posted by Heaven Ascended Chad:

cathulu,i didnt give any information about my acc

Nothing you've done so far shows this to be accurate.

Originally posted by Heaven Ascended Chad:

and the steam acc of the so called "moderator" had a was in the steam group which you can acces only by an invitation from the owner

Doesn't matter in the slightest. If this happened on Discord anybody can link you to any profile they wish and claim it's theirs. And anybody create a private steam group.

Again, you either gave away your login credentials or your machine is compromised.

[Brian9824]

Originally posted by Heaven Ascended Chad:

cathulu,i didnt give any information about my acc,and the steam acc of the so called "moderator" had a was in the steam group which you can acces only by an invitation from the owner

Moderators will NOT delete your account under ANY circumstances. You asked for help, we are trying to help. You did something and got compromised. They link you to an actual moderators account.

Again its a CLASSIC scam that happens ALL THE TIME.

A moderator will NEVER message you about account issues, you will receive an alert thru the steam client. So stop being stubborn, listen to what everyone is telling you, or just give up on ever getting your account back