Bethezer 2018 年 12 月 17 日 下午 3:49
Games unable to launch (corrupted update files)
Basically I have moved to a new PC, but after installing first games I noticed that I am unable to launch the most of them as I keep receiving "(corrupted update files)" error. I tried searching further to resolve the problem, but nothing has helped so far, could anyone help please? :csdsmile:
最後修改者:Bethezer; 2018 年 12 月 17 日 下午 3:50
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目前顯示第 16-22 則留言,共 22
The Giving One 2018 年 12 月 18 日 上午 8:43 
引用自 Bethezer
Alright, thank you for the help! :steamhappy:
You are welcome, and good luck getting things fixed up. Should be fine after you get the OS and all supported drivers installed. I don't see anything else in your screenshots that should be a problem.
Bethezer 2018 年 12 月 19 日 下午 10:16 
Well, still the same issue. Changed the system and installed drivers...
The Giving One 2018 年 12 月 20 日 下午 2:24 
引用自 Bethezer
Well, still the same issue. Changed the system and installed drivers...
So you did a clean install of Windows 7 64 bit (Full reformat), and then manually downloaded all device drivers from ASUS, with the exception of your AMD Radeon GPU drivers, which you should have downloaded and installed from AMD.

Is that correct ? And you fully ran Windows 7 update, to be sure the OS is fully up to date. Right ?

The details are important, please. So if anything I just posted is not correct, please correct me so we have the right information going forward.

If that is all correct, then what seems to be left is a hardware issue, such as your hard drive is the issue, failing, or needs a firmware update, perhaps.

You mentioned using an SSD, so did you check to be sure that firmware is up to date on it ?

And if I am not mistaken, you said the SSD was the one that "did not work well", in a previous post. So this seems like important details to me, and maybe relevant to the issue.

Process of elimination

So far, the OS, motherboard, drivers don't seem to be an issue, as you got them installed and up to date and with a supported OS, if my info above is correct.

So, using that process of elimination, what's left ? Other hardware such as the hard drive(s), for example. This is only a theory, of course, but that's part of troubleshooting a problem such as this.

EDIT.... If I missed it, please excuse me, but post the exact manufacturer of every SSD and HDD that you have in that computer, please.
最後修改者:The Giving One; 2018 年 12 月 20 日 下午 3:11
Bethezer 2018 年 12 月 21 日 上午 4:21 
I should have all the drivers installed, including Radeon AMD drivers. All OS updates should be also downloaded.
For SSD- Patriot Burst ATA
For HDD- ST3500413AS ATA
The Giving One 2018 年 12 月 21 日 上午 10:36 
引用自 Bethezer
I should have all the drivers installed, including Radeon AMD drivers.
Forgive me for asking, but "should" have ? You either downloaded all of them (except GPU) and installed them from ASUS or........ ?

It's important to state specifically what you have done and how you did it, please. And, we need to know HOW you installed them. Because you need to do this yourself as suggested, and not use Windows Update instead. So that is a detail we need to know also.

You should see them on this link, in a dropdown menu there for the OS you chose :

https://www.asus.com/Motherboards/P5K_PRO/HelpDesk_Download/

Not the BIOS download, but drivers. Although it would not hurt to know what BIOS your current version is that is on the board now.

We don't even know for sure what OS you went with and if you (hopefully) fully reformatted during its fresh install :
引用自 Bethezer
Well, still the same issue. Changed the system and installed drivers...
Because here, you simply said you "changed the system". How ? We need details, please.

Last I suggested was that you go with Windows 7 64 bit, but we don't know for sure that you did unless you tell us, please.

If you get all the drivers fully up to date, and the OS also, and you did install a supported OS from that dropdown menu on the ASUS site I have linked, there should not be any issues at all with that system...

UNLESS you have another hardware problem, so that's what makes me think you do. It could be a driver to SATA port issue, or a SATA controller itself possibly, although that would be less likely IMO.

---Have you tried changing SATA ports for the drives ?
---Have you made sure all BIOS settings are correct and optimized ? This is especially important because you have gone from a previous OS to Windows 10 and now back to an older OS so make sure the BIOS settings are set properly. We don't know if your brother made changes in the BIOS for Windows 10, so we need to, as you don't have that OS installed anymore.
---Have you used a good tool such as CrystalDisk to check the health of the drives ?

https://www.google.com/search?client=firefox-b-1&q=memtest+-%3E+crystal+disk+info&sa=X&ved=0ahUKEwiEif6Ox7HfAhWRm-AKHZNkAxoQ7xYIKSgA&biw=1920&bih=958

And I still suggest checking the firmware on the SSD. So far, I am guessing that it's your hard drive that is the issue, IF all that I have said here is correct and all is installed/up to date/supported.
But without clarification and details as to what I said above here, it's just a guess.

EDIT..Also, did you make sure to disable that AMD External Events Utility if you did an install of the AMD Suite for your GPU ?
最後修改者:The Giving One; 2018 年 12 月 21 日 上午 11:01
Bethezer 2018 年 12 月 21 日 上午 11:36 
Everything has been installed, and the system has been downloaded from an USB stick. I am going through research about hard drives and BIOS right now.
Bethezer 2018 年 12 月 23 日 上午 7:14 
Alright, good news is that the problem was in BIOS settings. Though, the motherboard has a lot on it's back to handle, everything seems to work!
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張貼日期: 2018 年 12 月 17 日 下午 3:49
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