What's up with Steam Cards?

[chebonaparte]

I was in Game stop and buying a 50 Euros steam card and the girl at the till said

oh no steam is not working again! ...

she said some guy bought a 100 euros card and only received 20 euros and that steam cards have been broken and would not sell the card that looked fine to me

Idk very weird and strange.

[Bee🐝]

Steam cards are fine. I think she's either really confused or the guy took her for a ride. Also, maybe she was just feeding you a bag of bull.

Edit: Also, loads of brick and mortars forget or just don't properly activate the cards and then blame it on Steam. We see it ALL the time.

[my new friend]

chebonaparte a écrit :

What's up with Steam Cards?
I was in Game stop and buying a 50 Euros steam card and the girl at the till said

oh no steam is not working again! ...

she said some guy bought a 100 euros card and only received 20 euros and that steam cards have been broken and would not sell the card that looked fine to me

Idk very weird and strange.

Game Stop employees lying to customers? It happens far more than you realize.
Take your business elsewhere like Wal-Mart or something.

[J4MESOX4D]

chebonaparte a écrit :

oh no steam is not working again! ...

she said some guy bought a 100 euros card and only received 20 euros and that steam cards have been broken and would not sell the card that looked fine to me

The only way this would happen is if the sales assistant scammed the customer or they couldn't perform the sale. Steam Cards get scanned at the ePOS (till) and then they have to be activated on a special retail terminal which is networked with Valve's live services. Someone that has paid 100 euros would've received either two hard-copy receipts outlining the transaction, amount paid and value or a single receipt with all information included. It's a watertight system.

Chances are the employee didn't know how to do it and just palmed you off with a lame excuse.

[Jerry]

my new friend a écrit :

Take your business elsewhere like Wal-Mart or something.

The "something" part could work, but depending on where in Europe this user is at, Walmart might not be an option. I still vividly remember, how they were driven out of the german market after losing billions on it. :-)

[my new friend]

Jerry a écrit :

my new friend a écrit :

Take your business elsewhere like Wal-Mart or something.

The "something" part could work, but depending on where in Europe this user is at, Walmart might not be an option. I still vividly remember, how they were driven out of the german market after losing billions on it. :-)

Where ever https://help.steampowered.com/en/faqs/view/5BB2-E986-A733-CF0E

[chebonaparte]

I waited a couple of days and went back in when the regular staff were there and I got my steam card no problemo! lol

[crunchyfrog]

UNderstand this OP.

Gamestop are a crap typical US company. They are greedy and profit motivated as I'm sure you know.

Now think of that person behind the till. Do you think they are well trained and get paid well? Nope.

SO it's entirely more likely she simply doesn't know how it works. She likely can't get connection properly her end to validate the transaction and the other example she gave she maybe misheard or misunderstood.

ALWAYS bear things like this in mind when shopping. Empathy is valualble in all sorts of situations.

[my new friend]

crunchyfrog a écrit :

Now think of that person behind the till. Do you think they are well trained and get paid well? Nope.

SO it's entirely more likely she simply doesn't know how it works. She likely can't get connection properly her end to validate the transaction and the other example she gave she maybe misheard or misunderstood.

Sometimes. Commission based sales don't work on gift cards anyways.

[crunchyfrog]

my new friend a écrit :

crunchyfrog a écrit :

Now think of that person behind the till. Do you think they are well trained and get paid well? Nope.

SO it's entirely more likely she simply doesn't know how it works. She likely can't get connection properly her end to validate the transaction and the other example she gave she maybe misheard or misunderstood.

Sometimes. Commission based sales don't work on gift cards anyways.

Not sure how that applies. I was more saying about the fact they may well just not be knowledgable about how it works at all.