"Account credentials were changed, please log back in"

[VALION]

What does this mean? Is someone tries to acces my account? I have Steam Guard on my phone and I've checked my Email. There was no suspicious activity but I don't know what should I do. Should I change my password?

[Bobby]

did you login steam in a dodgy internet cafe and forgot to logout

[Teksura]

Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.


Just to be safe, do each of the steps.

[VALION]

BobbyT a écrit :

did you login steam in a dodgy internet cafe and forgot to logout :ccskull:

Naah i didn't, just my laptop and my phone

[VALION]

Teksura a écrit :

Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.


Just to be safe, do each of the steps.

Thank you! I did all of them. I guess it was a bug or a mistake error. Nothing seems suspicious.

[Crazy Tiger]

Are you using a VPN? I know some users have run into this error because the VPN changed location while logged in.

[VALION]

Crazy Tiger a écrit :

Are you using a VPN? I know some users have run into this error because the VPN changed location while logged in.

I have changed my Wifi connection while using Steam but not VPN, maybe Wifi changed my IP or something..?