Unable to redeem Gift card codes.
I need help in redeeming a gift card. Its likely due to where I live. I've been trying to redeem a code but I'm unable saying there was an error validating my wallet. I'm also unable to add a credit card since if I try to it redirects me to "OOPS, SORRY. An error was encountered while processing your request:" page. Any help would be appreciated.
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Showing 1-7 of 7 comments
Ⱥrtƒlø Apr 19, 2022 @ 9:27pm 
1.Try from other device
2.Contact steam support
3.Try later
4.Are you sure that codes working? There are lots of fake websites..
Originally posted by Ⱥrtƒlø:
1.Try from other device
2.Contact steam support
3.Try later
4.Are you sure that codes working? There are lots of fake websites..
The code is working since I have a family member who lives in the US and bought it from her local Walmart. I also tried using my Laptop which gives me the same error page.
Last edited by Swagceus | tera.gg; Apr 19, 2022 @ 9:32pm
Bee🐝 Apr 19, 2022 @ 11:08pm 
Originally posted by Swagceus:
Originally posted by Ⱥrtƒlø:
1.Try from other device
2.Contact steam support
3.Try later
4.Are you sure that codes working? There are lots of fake websites..
The code is working since I have a family member who lives in the US and bought it from her local Walmart. I also tried using my Laptop which gives me the same error page.
Are you in the US? Note, gift cards now only work if your currency matches that of the gift card.

Green box at the top:
https://help.steampowered.com/en/faqs/view/78E3-7431-1E88-AD59
Last edited by Bee🐝; Apr 19, 2022 @ 11:12pm
Originally posted by Bee:
Originally posted by Swagceus:
The code is working since I have a family member who lives in the US and bought it from her local Walmart. I also tried using my Laptop which gives me the same error page.
Are you in the US? Note, gift cards now only work if your currency matches that of the gift card.

Green box at the top:
https://help.steampowered.com/en/faqs/view/78E3-7431-1E88-AD59
No, I'm not. There are stores here who sell Steam Gift cards (and are often not sold for weeks until a new shipment arrives since they run out quickly) valued in american dollars but are overpriced. That's why I had a relative buy it for me since it was way cheaper.
Last edited by Swagceus | tera.gg; Apr 20, 2022 @ 1:08am
Callahan420 Apr 20, 2022 @ 1:14am 
You can only redeem Steam Wallet Codes from your region.
crunchyfrog Apr 20, 2022 @ 3:28am 
Yup sadly if it ain't for your region and currency then you can't do this anymore
Ogami Apr 20, 2022 @ 2:14pm 
Originally posted by Swagceus:
No, I'm not. There are stores here who sell Steam Gift cards (and are often not sold for weeks until a new shipment arrives since they run out quickly) valued in american dollars but are overpriced. That's why I had a relative buy it for me since it was way cheaper.


Since last year you can only activate cards that are in the same currency as your store region.
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Date Posted: Apr 19, 2022 @ 8:46pm
Posts: 7