Steam freezes and crashes my whole pc most times I download a game or update.

[C0RPSEGODDESS]

I recently did a big upgrade to my whole pc a couple of months ago and ever since then downloading updates or games on steam can freeze my entire pc and I have to hit the reset button to get it to restart. Trying to restart normally, it will just hang forever and never restart. I don't know what to do anymore, this is so frustrating. I've limited my download speeds and that seems to help, but some downloads will still freeze. I have two nvme ssd's in my pc and one hdd. I have a new 2 tb ssd that Iv'e been downloading all games onto. The 1 tb nvme I bought a year ago, and it's my boot drive. Before all the upgrades to my pc, I never had issues downloading. I just want to download without worrying that steam will freeze and make me hard reset my pc. Steam is the only client that freezes during downloads. Iv'e use epic and xbox with no issues. Also, I upgraded the video card a few weeks after everything else and this issue happened before I got the video card.

Pc specs
NZXT N7 B550 motherboard
Ryzen 5 5600x
G skill trident neo 16gb 3600
Noctua NH-U12s Cooler
Asus ROG Strix OC 3060 12gb
Samsung 980 1 TB SSD (not new, bought last year)
Samsung 970 EVO 2 TB SSD
Western Digital ! TB HDD (old)
Power supply I can't remember exactly, but I'm pretty sure it's a 650 watt or 700 watt Bronze (old, bought a year ago)

[crunchyfrog]

If downloading does this, safe to say the first port of call is to suspect something wrong with your hard drives or their setup. But you can also add in RAM to that.

Start there and do some diagnostics on those. CrystalMark for example.

Check out the RAM and hard drives and see if they come back OK.

[C0RPSEGODDESS]

Originally posted by crunchyfrog:

If downloading does this, safe to say the first port of call is to suspect something wrong with your hard drives or their setup. But you can also add in RAM to that.

Start there and do some diagnostics on those. CrystalMark for example.

Check out the RAM and hard drives and see if they come back OK.

Is it safe to say that my motherboard and cpu can't be causing this issue?
I'll do some tests with the software you recommend. I've been using Samsung magician to check my drives before, and they all came back fine. It will be a little bit before I can open up my pc and run a memtest, but I'll try that soon. The 1TB drive was in my pc before the upgrades when I never had these issues, so I wouldn't imagine it would be the problem.

[crunchyfrog]

Originally posted by C0RPSEGODDESS:

Originally posted by crunchyfrog:

If downloading does this, safe to say the first port of call is to suspect something wrong with your hard drives or their setup. But you can also add in RAM to that.

Start there and do some diagnostics on those. CrystalMark for example.

Check out the RAM and hard drives and see if they come back OK.

Is it safe to say that my motherboard and cpu can't be causing this issue?
I'll do some tests with the software you recommend. I've been using Samsung magician to check my drives before, and they all came back fine. It will be a little bit before I can open up my pc and run a memtest, but I'll try that soon.

Nope, it's not safe to say anything at this point.

Ram and hard drive are ultimately connected to both your motherboard and CPU so you can't rule this out.

This is why you need to pcik aspects (like the most liekyl culprits of RAM and hard drive for downloads) and test them. Go from there.

If they come back all as fine, then you tentatibvely put them to one side and test something else.

My most immediate thought here is either they're playing up or you might no have installed something correcetly. It's the most common causes.

[C0RPSEGODDESS]

Originally posted by crunchyfrog:

Originally posted by C0RPSEGODDESS:

Is it safe to say that my motherboard and cpu can't be causing this issue?
I'll do some tests with the software you recommend. I've been using Samsung magician to check my drives before, and they all came back fine. It will be a little bit before I can open up my pc and run a memtest, but I'll try that soon.

Nope, it's not safe to say anything at this point.

Ram and hard drive are ultimately connected to both your motherboard and CPU so you can't rule this out.

This is why you need to pcik aspects (like the most liekyl culprits of RAM and hard drive for downloads) and test them. Go from there.

If they come back all as fine, then you tentatibvely put them to one side and test something else.

I just wonder why it's only a problem with steam every other client downloads fine no issues.

[C0RPSEGODDESS]

Originally posted by C0RPSEGODDESS:

Originally posted by crunchyfrog:

Nope, it's not safe to say anything at this point.

Ram and hard drive are ultimately connected to both your motherboard and CPU so you can't rule this out.

This is why you need to pcik aspects (like the most liekyl culprits of RAM and hard drive for downloads) and test them. Go from there.

If they come back all as fine, then you tentatibvely put them to one side and test something else.

I just wonder why it's only a problem with steam, every other client downloads fine no issues.

I did the tests on the drive and the E drive I keep 90% of my games on is running slow, but it is at 83% capacity.

Drive C boot drive https://imgur.com/nZpfMu8
Drive E for games https://imgur.com/kVaxZVM
Drive D excess storage https://imgur.com/mT7SvW0

[crunchyfrog]

Originally posted by C0RPSEGODDESS:

Originally posted by crunchyfrog:

Nope, it's not safe to say anything at this point.

Ram and hard drive are ultimately connected to both your motherboard and CPU so you can't rule this out.

This is why you need to pcik aspects (like the most liekyl culprits of RAM and hard drive for downloads) and test them. Go from there.

If they come back all as fine, then you tentatibvely put them to one side and test something else.

I just wonder why it's only a problem with steam every other client downloads fine no issues.

Because steam downloads diferently. It downloads compressed and encrypted files where other services don't.

So you use more than just you internet resources.

[crunchyfrog]

Originally posted by C0RPSEGODDESS:

Originally posted by C0RPSEGODDESS:

I just wonder why it's only a problem with steam, every other client downloads fine no issues.

I did the tests on the drive and the E drive I keep 90% of my games on is running slow, but it is at 83% capacity.

Drive C boot drive https://imgur.com/nZpfMu8
Drive E for games https://imgur.com/kVaxZVM
Drive D excess storage https://imgur.com/mT7SvW0

Did you use an INTENSIVE scan or just a quick scan using WIndows? Because the Window2s one might not be enough.

Also bear in mind you should never go over 90% usage (storage wise ) on your drives with steam because iof that whole encryption and unpacking stuff thing. It can cause issues to slowdown and such.

i doubt that's the cause here though, just an additional point.

[C0RPSEGODDESS]

Originally posted by crunchyfrog:

Originally posted by C0RPSEGODDESS:

I did the tests on the drive and the E drive I keep 90% of my games on is running slow, but it is at 83% capacity.

Drive C boot drive https://imgur.com/nZpfMu8
Drive E for games https://imgur.com/kVaxZVM
Drive D excess storage https://imgur.com/mT7SvW0

Did you use an INTENSIVE scan or just a quick scan using WIndows? Because the Window2s one might not be enough.

Also bear in mind you should never go over 90% usage (storage wise ) on your drives with steam because iof that whole encryption and unpacking stuff thing. It can cause issues to slowdown and such.

i doubt that's the cause here though, just an additional point.

I just did default settings on crystaldiskmark pressed all and the test took a few minutes. I've never used the program before, so I didn't know I should change some settings before testing. Let me know what I need to change it too because I don't see a setting called intensive.

[crunchyfrog]

Originally posted by C0RPSEGODDESS:

Originally posted by crunchyfrog:

Did you use an INTENSIVE scan or just a quick scan using WIndows? Because the Window2s one might not be enough.

Also bear in mind you should never go over 90% usage (storage wise ) on your drives with steam because iof that whole encryption and unpacking stuff thing. It can cause issues to slowdown and such.

i doubt that's the cause here though, just an additional point.

I just did default settings on crystaldiskmark pressed all and the test took a few minutes. I've never used the program before, so I didn't know I should change some settings before testing. Let me know what I need to change it too because I don't see a setting called intensive.

Ah if you used Crystal Disk then it should be good, but there are settings where you can do better more intensive tests. It's not worded that way and frankly it's been ages since I ued it so I can't advise you there. Someone else might though.

Keep on it though and report back. I'mm off for a few hours now.