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DO THIS ASAP!
Steam-Guard is there for LEGAL reasons, not cause it keeps the hackers from checking u out.
If the hackers mess with/or try to take that account they must interact with it, which will trigger the steam-guards firewall and in turn it will record and report the actions the hacker took.
This makes it much easier to undo the hackers actions and also legal action can be taken against the hacker(if it calls for it).
I would love to see a screenshot of that.
Which would mean they already breached Valve's database, and pulled off the "hack" of a century, which would also mean they would be not interested in an unimportant, single account missing Steam Guard, when they would have millions of dollars in phone numbers, email, banking information, etc., instead, right at their fingertips.
Where in the world are you getting this information from ?
Your account is not protected with just a single factor. People tend to use the same password on multiple sites and each reuse makes it more vulnerable to any possible database breach.
THIS is why two-factor authentication is the de-facto security standard. So, either use your e-mail account (which also hopefully is protected by 2FA) or a mobile phone as the second factor to make a password leak the lesser kind of worry.
That's what everyone says. "It won't happen to me" and "I accept responsibility", but when it does happen to them, they change their tune and go begging for Support to help them.
And yes the given I.P address is quite easy to fake(hell thats what VPN's literally do). Static I.P addresses on the other hand r not easy to forge or change(last I heard anyway). And I seriously doubt the guy screwing with "Generic white guy"s account built a computer from scratch to trick Steams servers into thinking its really him. I.e the guys apparently already pulled off the "hack of the century" and breached the servers.
Cause if he didn't have some form of access to the account thru steam, name another way he got "Generic White Guy"'s Steam account info? Cause honestly I'm all hears or eyes I guess. And no theres not technically a symbol(its a different color). I just gave them an easier to understand analogy cause I didn't want to confuse them. Added:Which in hindsight I admit was a bad idea cause it probably just confused them more....
That's easily explained. Because the user freely gave it to them, by allowing their own account to be compromised. This forum is filled with users that post here daily, most days more than a few, where they gave away their account's information, either by being scammed or entering it on a third party site through phishing.
Those are not "hacks". Those are cases of the user themselves failing to keep their own account secure. In such cases, nothing was "hacked".