Can i refund my wallet funds to card after buying a game then refunding it

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allouh Dec 27, 2021 @ 12:22pm

i bought steam funds then used them to buy a game, but i refunded the game and it was approved and refunded back to wallet now can i can refund the money to my card again ?

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Showing 1-13 of 13 comments

blunus Dec 27, 2021 @ 12:30pm

Wallet funds aren't refundable can't be converted into your money if you bought any game. Why didn't you buy games directly with your card?

Edited a bit to avoid confusion.

Last edited by blunus; Dec 27, 2021 @ 1:01pm

Joke Dec 27, 2021 @ 12:30pm

Probably not, but you are free to try.

Bee🐝 Dec 27, 2021 @ 12:31pm

No, wallet funds is store credit and no longer money. It cannot be converted back.

Last edited by Bee🐝; Dec 27, 2021 @ 12:32pm

crunchyfrog Dec 27, 2021 @ 12:34pm

Nope, if you've had a refund and it's gone to your wallet, that's the end of it.

There's strict laws about money laundering and such that prevent thigns like this being done.

Joke Dec 27, 2021 @ 12:34pm

Originally posted by blunus:
Wallet funds aren't refundable. Why did you bought funds instead buying games directly with your card?

Wallet funds are refundable if they are not used at all,
Meaning that if you make any purchase at all after adding the funds to wallet, even if it's just $0.10, will make the wallet funds not refundable anymore.

J4MESOX4D Dec 27, 2021 @ 12:37pm

Refunds are done on a single transaction basis and whilst you can have unspent wallet funds refunded within a two week period, as you've bought a game with those funds, Valve can only return it to your payment method which was the wallet.

crunchyfrog Dec 27, 2021 @ 12:38pm

Originally posted by Joke:
Originally posted by blunus:
Wallet funds aren't refundable. Why did you bought funds instead buying games directly with your card?

Wallet funds are refundable if they are not used at all,
Meaning that if you make any purchase at all after adding the funds to wallet, even if it's just $0.10, will make the wallet funds not refundable anymore.

I think that's just for charges from a card to your wallet. Might not be the case for refunds, as that was not funded by the card, but by Valve.

Again, there are rules about this sort of thing.

Last edited by crunchyfrog; Dec 27, 2021 @ 12:39pm

J4MESOX4D Dec 27, 2021 @ 12:40pm

Originally posted by crunchyfrog:
Originally posted by Joke:

Wallet funds are refundable if they are not used at all,
Meaning that if you make any purchase at all after adding the funds to wallet, even if it's just $0.10, will make the wallet funds not refundable anymore.
I think that's just for charges from a card to your wallet. Might not be the case for refunds.

https://store.steampowered.com/steam_refunds/
STEAM WALLET REFUNDS
You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

crunchyfrog Dec 27, 2021 @ 12:43pm

Originally posted by J4MESOX4D:
Originally posted by crunchyfrog:
I think that's just for charges from a card to your wallet. Might not be the case for refunds.
https://store.steampowered.com/steam_refunds/
STEAM WALLET REFUNDS
You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

If they were purchased on Steam. These were not, as they were PROVIDED by Valve, so they might not apply. That's the point.

J4MESOX4D Dec 27, 2021 @ 12:46pm

Originally posted by crunchyfrog:
Originally posted by J4MESOX4D:
https://store.steampowered.com/steam_refunds/
STEAM WALLET REFUNDS
You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.
If they were purchased on Steam. These were not, as they were PROVIDED by Valve, so they might not apply. That's the point.

Externally purchased funds cannot be refunded this way but the OP may have bought wallet funds on here and then further spent them on a game. Would be ideal if they clarified this but not that it'll make a difference to the end result.

#10

crunchyfrog Dec 27, 2021 @ 12:49pm

Originally posted by J4MESOX4D:
Originally posted by crunchyfrog:
If they were purchased on Steam. These were not, as they were PROVIDED by Valve, so they might not apply. That's the point.
Externally purchased funds cannot be refunded this way but the OP may have bought wallet funds on here and then further spent them on a game. Would be ideal if they clarified this but not that it'll make a difference to the end result.

But here's the thing. I can't say for sure, as I don't knwo their policy, but I have had it with companies I've worked at.

When you make a purchase like this (Steam Wallet funds) you are using say, your bank card to do so. So that can be refunded to your card.

However, this was the REFUND of a game. So the game was bought with the card. Then they requested the money back FROM Valve and to put it in their wallet.

Now, they may see that as a separate transaction, because frankly it is.

That's all. But one can onyl ask I guess.

#11