Can't remember first email.

[K1nG]

So I factory reset my authenticator,and I changed my phone number and now im stuck.
I changed my main email in 2015 and Its requesting it,Im still logged in via remember password on,And i have acces to the email of the steam account but IT requires the old one,i provided them with my paypal,digital codes,and another card but they said that they are too recent(2016 seems recent to you guys?).What should I do

[♥♥tutor♥♥tαrα♥♥]

Nguyên văn bởi Rzwking:

Can't remember first email.

So I factory reset my authenticator,and I changed my phone number and now im stuck.
I changed my main email in 2015 and Its requesting it,Im still logged in via remember password on,And i have acces to the email of the steam account but IT requires the old one,i provided them with my paypal,digital codes,and another card but they said that they are too recent(2016 seems recent to you guys?).What should I do

I think that when Steam Support suspects that a Steam account has been stolen and/or bought, or if more than one person are trying to recover the account, they require proof of ownership from when the account was created. Since your account was created in 2006, then, yes, 2016 is too recent to prove that you created the account.

If you created the account, you need to find out which email address you used to create it. Look at other accounts that you have to see if you added it to those accounts and never changed it. Ask family members if they know it. Ask people you sent emails to back then if they still have those emails so they can tell you the email address you sent it from. Check other email addresses that you have to see if you added that old email address to it to be able to use it for account recovery.

If a parent or guardian created the account for you, tell them to use my suggestions on how to remember which email account they used to create the account. Hopefully other members of the Steam community have more suggestions on how to find out the name of an old email account.

If you bought the account, you can lose access to a Steam account that you did not create no matter how many years you have had it for, and no matter how much money you added to the account. The account creator can recover the account at any time as long as he has access to the account creation information and the first purchase. Selling Steam accounts violates the Steam Subscriber Agreement, so Steam Support can terminate an account that has been sold or lock it if it was stolen, waiting for the account creator to recover it.

. REGISTRATION AS A SUBSCRIBER; APPLICATION OF TERMS TO YOU; YOUR ACCOUNT

C. Your Account
.... You may not reveal, share or otherwise allow others to use your password or Account except as otherwise specifically authorized by Valve....

Your Account, including any information pertaining to it (e.g.: contact information, billing information, Account history and Subscriptions, etc.), is strictly personal. You may therefore not sell or charge others for the right to use your Account, or otherwise transfer your Account,...

https://store.steampowered.com/subscriber_agreement/#1

9. TERM AND TERMINATION
C. Termination by Valve

Valve may cancel your Account or any particular Subscription(s) at any time in the event that ... (b) you breach any terms of this Agreement (including any Subscription Terms or Rules of Use). In the event that your Account or a particular Subscription is terminated or cancelled by Valve for a violation of this Agreement or improper or illegal activity, no refund, including of any Subscription fees or of any unused funds in your Steam Wallet, will be granted.

https://store.steampowered.com/subscriber_agreement/#9

[Callahan420]

Claims to be 18 yet has a 14 year old account. This is probably going to end badly. Most (if not all) people claiming to not remember the first email have bought the account. Good luck.

[Muppet among Puppets]

Use the recovery code or backup codes to remove auth.
Or the old phone number to set up a new one.

[Cheezus Crisp]

Nguyên văn bởi Callahan420:

Claims to be 18 yet has a 14 year old account. This is probably going to end badly. Most (if not all) people claiming to not remember the first email have bought the account. Good luck.

This is hilarious. OP has the account since they were 4?

[K1nG]

its my fathers account and I resolved the issue,

[K1nG]

all the people that I met just say that i bought this acc and stuff,i dont get whats so special to have 14yrs acc since in romania every dad 20 years ago played 1.6 and had steam

[crunchyfrog]

Nguyên văn bởi Rzwking:

all the people that I met just say that i bought this acc and stuff,i dont get whats so special to have 14yrs acc since in romania every dad 20 years ago played 1.6 and had steam

Don't worry.

Many people on here see the same sort of posts from people who are playing fast and loose with the truth, so we tend to suspect the worst.

It's absolutely fine that your dad passed this onto you, afaik. Or at least, right of hereditary assuming your dad has passed on is a thing.

For the future, it's not a good idea to even pass on accounts AT ALL. If you are able, create your own account as that is part and parcel of the terms you agree to. Just a heads up.

[chemicaL]

hey, sup?
I know that is an old post. But how did u resolve it?

[Steven]

This thread was quite old before the recent post, so we're locking it to prevent confusion.