Steam app internet problem (no solutions left)

[KROKO]

Hello,

got the following problems and i wonder if someone can help me here since the steam help wizard was not helpful at all:

1. steam app not loading anything properly that is related to the internet ( this is how my store looks like for example https://imgur.com/a/SNtM01U )
2. can't connect to friends network.

what i tried and didn't work:

1. delete web cache
2. add extensions -nofriendsui and -nochatui to shortcut
3. flushdns in cmd
4. opt out of the Beta Mode
5. router reset
6. re-installed steam
7. added required ports sharing for steam
8. router settings
(9. everything i found on the internet lol)

Internet works perfectly for all the other things, including steam website on chrome with friends network so i guess it has something to do only with the steam app.

Using Windows 7 & the router is a FritzBox 6660 Cable.

Thank you!!

[Nx Machina]

Try this, no promises it will solve your problem.

Go to your Steam installation folder and delete everything in the folder but NOT the Steam.exe and the steamapps folder where your games are installed. Once finished double click the Steam.exe and it will reacquire all the needed files.

[KROKO]

Originalmente postado por Nx Machina:

Try this, no promises it will solve your problem.

Go to your Steam installation folder and delete everything in the folder but NOT the Steam.exe and the steamapps folder where your games are installed. Once finished double click the Steam.exe and it will reacquire all the needed files.

i forgot to say, i tried that also :D

[Nx Machina]

Originalmente postado por KROKO:

i forgot to say, i tried that also :D

Thanks for the update.

[Elucidator]

Go to digicert and download newer Root Certificate Authority certificates
https://www.digicert.com/kb/digicert-root-certificates.htm

Get Baltimore CyberTrust Root, Cybertrust Global Root, DigiCert Assured ID Root CA, DigiCert Global Root CA, DigiCert High Assurance EV Root CA, Verizon Global Root CA, GeoTrust Primary Certification Authority, thawte Primary Root CA, VeriSign Universal Root Certification Authority.

You may also need a few from here:
https://www.digicert.com/kb/digicert-root-community-certificates.htm

Next go to https://www.entrust.com/resources/certificate-solutions/tools/root-certificate-downloads
and get Entrust.net Certificate Authority (2048). (you can pick more if you want)

Go to identrust (https://www.identrust.com/support/downloads) and get:
IdenTrust Commercial Root CA 1
(It's this one: https://www.identrust.com/node/1330)
You can get more here as well.

Go to Let's Encrypt:
https://letsencrypt.org/certificates/
Get: ISRG Root X1 and ISRG Root X2

Once done do the following:

Originalmente postado por Elucidator:

Open up MMC (Microsoft Management Console), mmc.exe
To do so, the fastest way would be to press and hold the windowskey on your keyboard, then pressing R. You can release both keys now.
Now "Run" should have opened up.

In here type mmc and hit the enter button.

Within MMC, do the following:
Press ctrl+M and add the modules Certificates and Group Policy Object Editor

In case you how to do that:
Click Certificates, and hit Add
- Computer Account
- Local
- OK

Then Group Policy Object Editor
- Local Computer object
- OK

Within MMC's main window, the modules should now be visible.

- Open the Certificates tree and right click on Trusted Root Certification Authorities
- Mouse-Over All Tasks
- Hit Import
follow the instructions there to import the certificates one at a time.
> Both Current User and Local is fine, though Local is advised. It saves a different user some trouble.
> "Automatically select the certificate store based on the type of certificate" should put them in the right place; but you may have to do it manually.
Either place them into Trusted Root Certification Authorities or in Third Party Root Certification Authorities (follow the visible examples).

- Open Group Policy Object Editor tree next and go to: Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Public Key Policies
- Double Click on Certificate Path Validation Settings
- Select the Stores tab (if it isn't selected)
- Check Define these policy settings
- Check Allow user trusted root CAs to be used to validate certificates
- Check Allow users to trust peer trust certificates
- Make sure under "Root CAs that the client computers can trust" that Third Party and Enterprise Root CAs is selected.

-Apply
-OK

You're done.

Now as to why... why you'd need to do all this, its because Windows 7 no longer gets updates automatically.
And the entire internet is TLS encrypted so you need certificates on your end of each connection to validate them.

And DST X3 Root CA was expired in september last year.

[BloodShed]

Seems the problem is creeping up in Windows 10 as well.

[KROKO]

Originalmente postado por Elucidator:

Go to digicert and download newer Root Certificate Authority certificates
https://www.digicert.com/kb/digicert-root-certificates.htm

Get Baltimore CyberTrust Root, Cybertrust Global Root, DigiCert Assured ID Root CA, DigiCert Global Root CA, DigiCert High Assurance EV Root CA, Verizon Global Root CA, GeoTrust Primary Certification Authority, thawte Primary Root CA, VeriSign Universal Root Certification Authority.

You may also need a few from here:
https://www.digicert.com/kb/digicert-root-community-certificates.htm

Next go to https://www.entrust.com/resources/certificate-solutions/tools/root-certificate-downloads
and get Entrust.net Certificate Authority (2048). (you can pick more if you want)

Go to identrust (https://www.identrust.com/support/downloads) and get:
IdenTrust Commercial Root CA 1
(It's this one: https://www.identrust.com/node/1330)
You can get more here as well.

Go to Let's Encrypt:
https://letsencrypt.org/certificates/
Get: ISRG Root X1 and ISRG Root X2

Once done do the following:

Originalmente postado por Elucidator:

Open up MMC (Microsoft Management Console), mmc.exe
To do so, the fastest way would be to press and hold the windowskey on your keyboard, then pressing R. You can release both keys now.
Now "Run" should have opened up.

In here type mmc and hit the enter button.

Within MMC, do the following:
Press ctrl+M and add the modules Certificates and Group Policy Object Editor

In case you how to do that:
Click Certificates, and hit Add
- Computer Account
- Local
- OK

Then Group Policy Object Editor
- Local Computer object
- OK

Within MMC's main window, the modules should now be visible.

- Open the Certificates tree and right click on Trusted Root Certification Authorities
- Mouse-Over All Tasks
- Hit Import
follow the instructions there to import the certificates one at a time.
> Both Current User and Local is fine, though Local is advised. It saves a different user some trouble.
> "Automatically select the certificate store based on the type of certificate" should put them in the right place; but you may have to do it manually.
Either place them into Trusted Root Certification Authorities or in Third Party Root Certification Authorities (follow the visible examples).

- Open Group Policy Object Editor tree next and go to: Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Public Key Policies
- Double Click on Certificate Path Validation Settings
- Select the Stores tab (if it isn't selected)
- Check Define these policy settings
- Check Allow user trusted root CAs to be used to validate certificates
- Check Allow users to trust peer trust certificates
- Make sure under "Root CAs that the client computers can trust" that Third Party and Enterprise Root CAs is selected.

-Apply
-OK

You're done.

Now as to why... why you'd need to do all this, its because Windows 7 no longer gets updates automatically.
And the entire internet is TLS encrypted so you need certificates on your end of each connection to validate them.

And DST X3 Root CA was expired in september last year.

Thanks a lot that really helped cheers mate