(In CSGO trying to purchase Keys.) "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

[J3]

I have funds in my account but i get this message every time i try to get the keys. Anyone have a fix for this? Been waiting 24 hours on support and not even 1 reply yet.

[Bee🐝]

Is the ticket still open?

If it is, you'll just need to be patient. Elden Ring just came out, so things are most likely a bit crazy for Support with the usual day 1 refund rush. They will get to your ticket.

[J3]

ticket is still open but I am wondering if there is a work around for this I have the funds in my wallet but in CSGO i get that message when trying to get keys. I mean I have a knife in one of these cases. LOL

[Bee🐝]

Originally posted by Parry T Hotter:

ticket is still open but I am wondering if there is a work around for this I have the funds in my wallet but in CSGO i get that message when trying to get keys. I mean I have a knife in one of these cases. LOL

Other things you could try are; using your desktop browser, not using a VPN and making double sure all your info is correct.

Usually, though, the issue either solves itself within a matter of time or Support has to look into it.

[J3]

well the keys are bought in game, and that certain key isnt on the market.

[J3]

Support tickets

Anyone else waiting a very long time for a reply on a support ticket?

[Cathulhu]

Average response times: https://store.steampowered.com/stats/support
What kind of ticket and how long are you waiting now?

[J3]

Purchasing keys on CSGO, and 26 hours of waiting so far

[J4MESOX4D]

Originally posted by Parry T Hotter:

and 26 hours of waiting so far

Is that all? You could be waiting days. Also make sure it's an issue that Support can deal with and not something that can be answered by the community.

[J3]

thats why I am asking...

Originally posted by J4MESOX4D:

Originally posted by Parry T Hotter:

and 26 hours of waiting so far

Is that all? You could be waiting days. Also make sure it's an issue that Support can deal with and not something that can be answered by the community.

[J4MESOX4D]

Originally posted by Parry T Hotter:

thats why I am asking...

Originally posted by J4MESOX4D:

Is that all? You could be waiting days. Also make sure it's an issue that Support can deal with and not something that can be answered by the community.

What is the issue anyway?

[J3]

IN GAME CSGO.


(In CSGO trying to purchase Keys.) "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."
I have funds in my account but i get this message every time i try to get the keys. Anyone have a fix for this? Been waiting 24 hours on support and not even 1 reply yet.
Showing 1-4 of 4 comments

[Nx Machina]

Why did you create a new thread when your previous is still active?

https://steamcommunity.com/discussions/forum/1/3183486320470511891/

[J3]

Originally posted by Nx Machina:

Why did you create a new thread when your previous is still active?

https://steamcommunity.com/discussions/forum/1/3183486320470511891/

because its for 2 different things smart guy.

[Nx Machina]

Originally posted by Parry T Hotter:

because its for 2 different things smart guy.

It is about the same subject. CSGO cases, transaction failed, awaiting Steam Support response.

You were also getting responses on that other thread.

[MoochG]

Originally posted by Parry T Hotter:

I have funds in my account but i get this message every time i try to get the keys. Anyone have a fix for this? Been waiting 24 hours on support and not even 1 reply yet.

Did you ever get this figured out I’m currently having the same issue