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If it's on your keyboard, get a new keyboard or clean the one you've got. If it's in a game, post in the game's hub.
My keyboard is not working properly. And I'm on a laptop. This laptop is very old but I still use it occasionally to do stuff and play some older games.
You might be able to re-bind in-game things, but it's a vital key for an operating system, so... I'd say maybe look up online that model of laptop and see if there's any help from people. Does it have a PAD or are they actual KEYS? That might make or break whether it can be fixed, or if it's completely hosed.
The key is gone. I was asking if there is an alternative way to escape on windows, because I don't want to download an external software to solve the problem.
https://www.howtogeek.com/howto/windows-vista/disable-caps-lock-key-in-windows-vista/
It's alright.