Losing connection with online games with friends

[schyler_mk]

Hi everyone! I am currently having issues connecting to any online games through steam. I have tried
-Deep Rock Galactic
-Raft
-Grim Dawn
-Valheim
-Borderlands 3
-Total Warhammer 2

When I try to connect to any of these games, they will run for a couple of seconds. After running for a short amount of time, I will be kicked out of my friend's game, or they will be kicked out of mine for losing connection. I know it is an issue on my end because all of my friends can play together. I am also able to run online games like hearthstone and league with my friends. I have tried to see if it could be a network issue and have used two separate networks, both having the same issue. Any help will be appreciated!!!

[crunchyfrog]

Well, you've tried some good troubleshooting steps there.

If you've used more than one network, then it seems fairly clear the commonality is your PC setup.

First thing I have to ask is are you trying with a cabled connection with those networks? Don't use wifi as that can very much lead to problems like this (wifi is dreadful for household RF interference).

If I had to start looking somewhere though, I'd be looking at your firewall and maybe your antivirus. If it's regularly disconnecting at the same intervals roughly in disparate games, then that's my best assumption.

[schyler_mk]

Yes I have tried doing a direct connection and I have also tried turning my firewall off. My anti virus is mcafee. I also tried to set exclusions to a few of the games to no avail. Both of my internet services that I have tried have been verizon fios.

[schyler_mk]

Also it is disconnecting as soon as any of the games start. I will be stuck with either a waiting screen, a black screen, or a wasteland of nothing (depends on the game)

[ᴠᴀʀ]

Escrito originalmente por TEG schyler_mk:

and I have also tried turning my firewall off. .

Don't do that. Not necessary in any case.

Escrito originalmente por TEG schyler_mk:

My anti virus is mcafee.

The original creator of McAfee even tells you how to uninstall it. If any problems happen, it's usually McAfee. Uninstall it, restart your PC and try again.

https://www.youtube.com/watch?v=bKgf5PaBzyg

On serious note :
In the Start menu, select Control Panel.
Click Programs and Features.
Right-click McAfee Security Center and select Uninstall/Change.
Select the checkboxes next to McAfee Security Center and Remove all files for this program.
Click Remove to uninstall the app.
Click Restart now to restart your computer.

[crunchyfrog]

Yup, I'd go for McAfee being the culprit here. It's one of the known AVs that cause issues.

[schyler_mk]

I just uninstalled it and it still wasn't working

[crunchyfrog]

Escrito originalmente por TEG schyler_mk:

I just uninstalled it and it still wasn't working

Make sure you follow the post the other user stated - that there are often legacy files remaining that still cause issues. McAfee;s creator showed how to get rid of these.

If you want to check and make sure this is indeed the cause there is one other thing you can try to check. Start Steam in safe mode with networking. Granted, as this is Windows bare bones, you might find the games behave a little wonkily, but if you can connect fine, then that proves the issue is software on your PC.

[schyler_mk]

I uninstalled every mcafee related thing on my computer. I uninstalled the legacy things as well

[schyler_mk]

Also how do i start steam in safe mode?

[crunchyfrog]

Escrito originalmente por TEG schyler_mk:

Also how do i start steam in safe mode?

Safe mode WITH networking.

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/#:~:text=Safe%20Mode%20with%20Networking%20is%20a%20special%20mode,load%20any%20applications%20that%20are%20set%20to%20autostart.

[schyler_mk]

When i try to set it to safe mode it says I need a bitkey? I never set computer up with a bitkey

[crunchyfrog]

Escrito originalmente por TEG schyler_mk:

When i try to set it to safe mode it says I need a bitkey? I never set computer up with a bitkey

Sorry, I have no idea what that is. That's probably the crapware that is causing these issues.

[schyler_mk]

Damn well that blows

[schyler_mk]

I just repaired my steam client to see if that works waiting on my friend to test it out (my steam client was definitely broken as well games would appear as running even though I never turned them on)

[DJwounderChill]

.