Cant redeem steam wallet USD to IDR (accidentally)

[sycmrP]

i have an issue that i cant redeem $100 USD Steam wallet on my account (preference IDR currency).
Anyone can help me? I can't refund the transaction from marketplace (i've check done transaction)

[ReBoot]

https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

[sycmrP]

Diposting pertama kali oleh ReBoot:

https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

i've sent e-mail to steam support, but i mean any others option?

[м]

Diposting pertama kali oleh sycamorePlay:

i've sent e-mail to steam support, but i mean any others option?

you can't redeem wallet cards from other regions anymore, only thing that works is a digital gift card from the steam store, or physical wallet cards from your own region.

[ReBoot]

Diposting pertama kali oleh sycamorePlay:

Diposting pertama kali oleh ReBoot:

https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

i've sent e-mail to steam support, but i mean any others option?

Your other option is READING! You have ignored the green box on the support page I gave you.

[J4MESOX4D]

Diposting pertama kali oleh sycamorePlay:

Diposting pertama kali oleh ReBoot:

https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

i've sent e-mail to steam support, but i mean any others option?

If you're trying to redeem wallet funds outside of the currency set on your account then it can't be done now.

[sycmrP]

Diposting pertama kali oleh м:

Diposting pertama kali oleh sycamorePlay:

i've sent e-mail to steam support, but i mean any others option?

you can't redeem wallet cards from other regions anymore, only thing that works is a digital gift card from the steam store, or physical wallet cards from your own region.

yes, i just know today that the steam changed the rules.

[sycmrP]

Diposting pertama kali oleh ReBoot:

Diposting pertama kali oleh sycamorePlay:

i've sent e-mail to steam support, but i mean any others option?

Your other option is READING! You have ignored the green box on the support page I gave you.

no dude, i read it. but there is no option to refund or change to other from my retailer (because i've check the transaction as done)

[J4MESOX4D]

Diposting pertama kali oleh sycamorePlay:

Diposting pertama kali oleh м:

you can't redeem wallet cards from other regions anymore, only thing that works is a digital gift card from the steam store, or physical wallet cards from your own region.

yes, i just know today that the steam changed the rules.

This was changed last year.

[sycmrP]

Diposting pertama kali oleh J4MESOX4D:

Diposting pertama kali oleh sycamorePlay:

i've sent e-mail to steam support, but i mean any others option?

If you're trying to redeem wallet funds outside of the currency set on your account then it can't be done now.

thanks mate.
should i really moving to US?

[ReBoot]

Diposting pertama kali oleh sycamorePlay:

Diposting pertama kali oleh м:

you can't redeem wallet cards from other regions anymore, only thing that works is a digital gift card from the steam store, or physical wallet cards from your own region.

yes, i just know today that the steam changed the rules.

No need to doublepost, you can post several things at once. Watch me!

Diposting pertama kali oleh sycamorePlay:

Diposting pertama kali oleh ReBoot:

Your other option is READING! You have ignored the green box on the support page I gave you.

no dude, i read it. but there is no option to refund or change to other from my retailer (because i've check the transaction as done)

Well, then you're SOL. Tip for the future: expect non-straightforward things to break anytime.

Having your Steam store region not match the region of the cards you're buying (so either you fake your store region or you get wallet cards from abroad) is a good example of something non-straightforward.

Diposting pertama kali oleh sycamorePlay:

Diposting pertama kali oleh J4MESOX4D:

If you're trying to redeem wallet funds outside of the currency set on your account then it can't be done now.

thanks mate.
should i really moving to US?

You don't need to move to the US. You just need to make sure that the following locations match
1. Where you actually are
2. Your Steam store setting
3. Your payment method

So stay in India, set your store location to India and buy IDR wallet cards (if IDR is Indian, if not, adjust accordingly).

[Suami Dedep]

This issue is happen to me rn 😭

[Mike]

This thread was quite old before the recent post, so we're locking it to prevent confusion.